Fast friendly service. Gave good feedback when they did a review and I recall pricing was fair.

I had my yearly Irrigation checkup solving some issues due to the weather in February. Walter did an efficient and professional job at a fair price. Highly recommend this company. read more

American Well & Irrigation did an amazing job, especially Chuck & Doug. VERY efficient and professional. Solved my sprinkler and irrigation challenges quickly! Will only be using them in the future. Highly recommend this company and Chuck & Doug!!! Penny Justice read more

I called two companies to look at my well and pump. This company said my problem was the pump. The second company said the problem was my well. The second company was correct. Hiring American Well & Irrigation would have cost me an unnecessary new pump and I'd still have my bad well! I just called American Well and Irrigation to try to get my money back on the service call, and they refused. Instead, they got all offended that I was upset. They insist that if the new machine had been installed and the system still not worked then they would not have charged me for the new machine. But why should anyone believe them when they won't return my money on the botched service call that left me with cut pipes and an incorrect diagnosis of the problem? They obviously charge even when they do bad work! I wish I could give this company negative stars! read more

We used American Well & Irrigation service on May 2 2022 and were quoted labor for $90/hr plus parts if needed for someone to come out to our house to see what was wrong with our pump and adjust the sprinkler heads. When they got to my house I told the tech about the issue that I was having with my pump and he repaired it and handed me invoice to sign afterwards. When I saw the invoice there were 2 techs listed and I was charged $145 for labor for less than an hour of service. This was for a small residential repair on a small leak on one of the connections to the pump and sprinkler heads adjustment. When I made the appointment, no one told me that I would be charged for 2 techs. We ended up paying a total of $297 including parts for work that took less than 1 hour. I don't mind to pay that much if their service met our expectation, but it did not. We went out of town on an extended vacation the next day after we received their service and when we came home our lawn are dying because our sprinkler did not work properly while we were away. I called them to let them know that our sprinkler did not work right and she told me because it was already 30 days it is not their responsibility and if I need someone to come out to adjust the sprinkler heads I need to pay another $90/hr labor and make a new appointment. We are beyond disappointed with this company service. As I'm writing this review our irrigation system is completely not working. We certainly expected better service for the price that we paid. We would not recommend this company for residential repair. I am not sure how they get good reviews on Yelp if they treat customers like this. Update: 7 September 2022, we hired this company again for a second time because we don't pay extra for parts that we already purchased 4 months ago. One of the employee came out to our property. He is very polite & explained everything that was wrong with our pump & need parts replacement. He worked really hard & also added extra 2 sprinkler heads to make sure this time all areas that are not cover with our old sprinkler systems get cover. I wish they have done this at first visit to our property. Hopefully this time it will work & I will come back to update this review to make sure that I provide the accurate review. This repair trip costs me $387 (1.5 hrs labor + parts). I am happy with the second service so far. read more

American Well & Irrigation - Our lawn are dying because our sprinkler did not work properly while we were away. - Irrigation Near Me - Atlantic Beach, Florida

Everyone was so nice. From the pleasant woman I scheduled the service with to Walter, who fixed 5 sprinkler heads in a flash. I highly recommend this company for polite, fairly priced, and efficient irrigation work! read more

Walter was outstanding. No hassle scheduling; arrived on time. He diagnosed and repaired our irrigation pump- just in time for summer heat! Price was very fair. The company is just very pleasant to work with and we look forward to having them do more work with us on other future projects. read more

Our irrigation pump stopped irrigating. We called and made an appointment to have it checked out. Michelle took our call and was a great communicator over the phone. Super pleasant! Walter came out and diagnosed/fixed the problem in an hour. He also straightened out pump by putting it on concrete pavers we already had. Made sure sprinkler heads were not clogged. Moved our rain gauge and made sure the system was properly set and ready to go. Very happy with price and service. read more

Everyone in this business is very busy this season so you have to be patient. On the day they were due to come to our house, the office and the tech (Charles) stayed in touch until he came. He got our pump running again in about an hour, and was very informative as to what was the problem and how he fixed it. read more

Great doesn't begin to express how excited I was to find American Well & Irrigation! I called for them to come out and cap off some irrigation and fix a valve, then noticed the do WATER SOFTENERS! Joe made it an easy process to assess and replace my water softener that had not worked since 2019. I had been calling around every couple of months to try and find someone to come out, I even called the factory where my water softener was made. Thank you so much for being such a delighful person, having knowledgeable and friendly people who install, and your family owned atmoshpere is just what I was looking for. We will use American Well & Irrigation for all water softener and irrigation needs going forward. Thank you! Thank you! read more

I hired American Well for automated lawn sprinklers for my Mandarin residence about seven years ago. The popups became overgrown by grass and some sprinkler heads disappeared. I called Michelle and she had a technician named Walter out the next day. He replaced nozzles and gave me another tutorial on the system. He was very polite, wore a mask, and quickly completed the job. Walter was very professional and I would not hesitate recommending him. The cost was below what I expected. read more

This is a great company to use for sprinkler maintenance and upkeep. They made it easy for me to setup an appt. The rep explained what he was doing and showed me the issues he found. They did a great job and provided excellent service. read more

I've been using American well for over 30 years. Excellent service every time. Walter is such a nice guy.

Be very careful when communicating with this company. Called for an estimate for relocating well, pump and irrigation system and they sent out someone for a service call. When they arrived I was asked to sign a "Authorization to Commence Work", which I initially declined as I only wanted an estimate. The service person told me that the form was to inform me that the labor charge on the estimate would be $85, but I did not hear him say that would be the charge for today. As we discussed the form he marked through the "Authorization to Commence Work" and wrote "Est. Only". I signed the form believing I would only be getting an estimate at no charge. NOT. Feeling stupid at the moment, but you know the rest of the saying... "Fool me once..." read more

These guys are great! They have installed two irrigation wells and a full irrigation system at different properties of mine here in Jax. They went extra deep for my first well and the quality of the water is amazing. They went the normal in my current home and the water is very brown, stains everything but they did what they said they would. Their pricing is very competitive and their customer service is pretty good. I give them a five star b/c they have never let me down, have honored their word to come out and make adjustments within the first year, gave me an extended two year warranty on the pump at no added cost and also offered zero percent financing without the hassle of a credit agency. Thanks American Well! read more

Came out the 1st. time and didn't repair the problem, still demanded $100+ for their service. I called them back to allow them to do the repair I paid for and we located the problem. Even though my zone valve was working, they insisted this was the time to replace and another#100+ demand. Week later their crap valve quit working and they will only come out to warranty with another service charge. No honor! read more

Came out and diagnosed the issue as a pinched pipe that they had me provide the labor to reroute after I paid them over $100.00. As this didn't resolve the issue, they came again and we discovered a separated pipe in a different location and even though the valve was working; they replaced it at my expense, another $100.00+ call. Said valve quit working a week later and they refuse to repair or replace without another service charge. I do not recommend this bunch. read more

I used these guys to move some sprinklers around and make some adjustments. The young man that came out (wish I remembered his name) was awesome. Polite, explained everything and worked very efficiently. Charges were reasonable too. They always called ahead and confirmed appointments and were just a pleasure to work with overall. I highly recommend them! read more

I had a leak near my garage door and had no idea where or what it was. The nice woman on the phone understand our emergency and said she would get someone out in an hour to look at it. in less than an hour Walter showed up with a smile and great skills to fix it quickly ! So problem solved and we didin;t have to shut down the water overnight like we thought , for sure, we'd have to ! Great company to deal with ! read more

Several homeowners in my neighborhood recommended American Well and Irrigation to me for a new well and pump. Two experienced men worked from 9AM to 7PM to dig a functional well in a neighborhood where they have installed many wells. When the first well they dug on my property underperformed due to the water table, they dug a second one to connect it, trying to meet my needs. After all day of tireless, efficient attempts, the two wells still underperformed. The workers were as disappointed as I was -- seems my property is too high for a 60-foot well. They uninstalled their work and readily stood by their very reasonable dry well fee. Excellent service, attitude, and commitment. read more