McKenney Home Care was swift and professional with their staffing. My Father-In-Law needed help…read morewhile in Naples for a few months before returning to Michigan for more treatment. The caregivers they sent were perfect and the communication with their team and nurse regarding the care plan was exceptional. Thanks for the help!

My elderly aunt was nearing the end of life and utilized 24 hour caregivers from McKenney. It took…read morea week or so to get the ones we likes, but Ashley, Kerri, Shakena and Angela were absolutely phenomenal. When it came time to go from caregivers to nursing care, they did not have the staffing. Also a severe lack of communication from the higher ups. The caregivers themselves were A+ but the office personnel gets an F from me.

Home Care Assistance is a wonderful company. The management team really cares about their clients…read moreand caregivers and it's evident from the quality of their services. Anyone considering Home Care should talk to HCA first. Our experience with them has been great. We highly recommend Home Care Assistance of Naples.

My siblings and I have been extremely happy with the standard of care provided by Monica and her…read moreteam. It is priceless to know there is someone who really cares looking out for your loved one. Highly recommend

My Dad was a client for almost 2 years. Co-owner Cami was very professional and responsive to my…read morerequests. If any situation arose that needed additional hands-on attention, she would take care of it. It made me and my out-of-state siblings feel better that there was someone responsive who we could reach out to any time.

My parents have been clients for a few years now and they have received excellent care. As their…read moreout-of-state daughter, I would like to give a huge shout out to Genny(owner). Genny has been communicative not only with my parents, but with me. Recently, she went above and beyond before, during and after Hurricane Ian. Genny was truly one of my lifelines throughout the devastating event. During the long power outage and lack of cell service in the area, Genny managed a way to remain in contact with me. She always responded to my texts/calls--both night and day. She continued to reach out with sincere concern and compassion for my parents and their situation(even though she herself was trying to navigate the aftermath of the hurricane on behalf of her own family and business). I am forever grateful for my parents' safety. Additionally, I am grateful for people like Genny who remained connected with me during an extremely stressful and frightening time. Thankfully, Genny, her family and her employees were/are safe as well. :) To say "thank you" is an understatement... ;)

An absolutely top-notch company that truly has your loved one's needs as their top priority…read more We realized our mother needed in-home care about a year ago. We hired a local company that we fired after a mere 5 weeks. An absolutely horrible experience, and we were desperate to find a replacement. We stumbled upon Preferred Care at Home and wow! We are so grateful we found them. Allison is an extremely organized, caring owner. She supervises all of her caregivers personally, as well as having an accessible database for the caregivers to log into for all pertinent information regarding their client. This makes the day-to-day responsibilities go that much smoother. We asked for consistently the same two caregivers, since seven-day care is provided and we wanted to avoid disruptions and/or confusion for our mother. Stability with the elderly is SO important, and Allison understands that. The two caregivers that come are honest, dependable, caring and efficient. They treat my mother with the utmost respect and concern. Both are punctual and perceptive. If there is a time that either of them cannot report for work (an extremely infrequent occurrence), a fill-in is assigned - and that's where the database comes in oh-so-handy. No need to provide specific instructions about dietary requirements, medication reminders or expected duties, since it's all in the database and at the caregiver's fingertips. Allison will drop by occasionally to check on both her employees and my mother. This is such a great practice. Also, if we ever have anything to discuss with her, she is easily accessible and replies to messages promptly. It is evident that her primary concern is the comfort of her client and the administration of quality care. So impressed with Preferred Care at Home's caregivers and with Allison. We are thankful that after such an initial dreadful experience with another local provider, we were able to locate and secure the level of care that we were seeking all along. If you need quality, dependable and compassionate care for an elderly family member, look no further. I highly and enthusiastically recommend Preferred Care at Home.

My family used Home Instead in Naples, FL to provide 24/7 care for my 86 year old mom after she had…read morea severe stroke and several other health complications until her passing. We were extremely pleased with the quality of the caregivers that Home Instead provided for my mom, and we were also very impressed with the amount of involvement as well as the directness and honesty of the Home Instead local management team. Joe Bidwell and his team have done a great job of hiring responsible, caring staff who are willing to go above and beyond just putting in the hours. The staff truly cared about and for my mom and helped us all through a very, very difficult time.

Allison and her team at Home Instead Senior Care of SWFL are incredible! Allison is so caring and…read moresweet, but she also has the ability, as a social wonder worker of 20 years to really help those that need some help to stay in their homes. This team allows you to get light housework done, help in bathing (if needed), shopping and the little things around the house. But, the most important thing is their attitude: CARING! That is her/their real skill!!

Good luck calling you back. You can reach them if you keep trying. The management is hit or miss,.read more

I waited 10days for a call back. Still no PT. Nursing Care or Home health care. I am in…read moreexcruciating pain. They will not answer my calls. One star is way too much for them.

Very bad experience with this company! My mother was in Brookdale North for a 30 day respite stay…read more They ordered Assisting Hands to come and stay with her after a procedure, even though her Dr. said it was not necessary. We had family members there to stay with her when she returned from the Dr.'s office. When I called to say not to come they said the aide was already on her way. The next few days were nothing but problems with them forcing the care on us along with Brookdale. I was telling them every single day to stop the service as it was not necessary. I finally got them to discontinue but they still charged 2 additional 8 hour shifts. Credit card was charged and even though they were given proper notice to stop coming they would not issue a credit. They charged almost 2,000.00 and it was an awful experience. I tried numerous times to contact them but they never returned my calls. Never use this agency!

Best of the best!! Ethical, accomplished, and caring for both their clients and staff. Long history…read moreof excellent care.