The Hughes Family is ever grateful for the love that you shared with our Father and the entire…read morefamily as daddy began his journey home to heaven. The dignity you gave to our father will always be remembered by the entire family!! I highly recommend this home, you too will be wvwr grateful.

A+++++++++++ Top…read moreNotch experience Staff is very competent and attentive. Dealing with a relative who is on the gradual decline is awful for anyone who has to go through this. But if you do have to go through it ... JoAnne's House is a five star experience from the building, rooms, service, staff, competency and more. Highly recommend

I would give them less than 1 star if possible. We were advised by many friends that AVOW was a…read morebetter choice from what they knew and heard but the director of our sister's assisted living facility recommended VITAS so we reluctantly went with them. The VITAS 'sales' staff we met at the hospital could not have been nicer and more accommodating. The move from the hospital back to her assisted living home appeared seamless. The VITAS chaplain and his assistant that we met there were incredible, honoring her with a beautiful 'ceremony' in appreciation for her military service. That was the end of anything good. For the next 5 weeks, until her passing, we NEVER heard a word from the visiting nurse/staff/VITAS people?.....NEVER!! We called VITAS to tell them we were not hearing anything and were told we would be contacted. They did not. We visited her several times in that time period and knew she was declining quickly, but still NO reports about her. On the day she passed, we were in her room and discovered her comfort bed (to ease her pain) was unplugged (who knows how long), that the mat that had been used to transport her from the hospital to the facility was STILL under her and should not have been and the oxygen machine we had seen in her room the day of her arrival was NOWHERE to been found!!! Most atrocious thing was the VITAS nurse was UNABLE!!!! to obtain morphine commonly used in end of life situations!!!!!!!!!!! This was so horrific and unacceptable!!!! VITAS has called us several times to apologize for all this, admitting it should have never happened. As I write this I become furious at what they did and did not do. THIS IS THEIR ONLY JOB TO CARE FOR A SOUL WITH HOURS TO LIVE AND THEY FELL UNEQUIVOCALLY SHORT.

This service is better than I could have imagined. My mother is currently under their care and…read moreeveryone we have met is caring, kind and professional. They not only take remarkable care of my mother, but everyone in our family. Angels walking on earth. Highly, highly recommend.

There always a few glitches when you enter the hospital through the ER. The counter person did not…read moreseem to understand my wife was here for a stroke. The Dr. had called and told them we are on the way. Once that glitch was fixed, they started to do all the tests to verify the stoke. Unfortunately, she had a stroke and lost 25% of her vision. The nurses, Dr., and specialist were all very understanding and sympathetic to our situation. One of the most important tests is the echocardiogram. Which took us two days to get. They said they were backed up. Yeah, or they forgot? Anyway, once we had the echocardiogram and there was no damage to the heart we could leave and start making appointments for after care.

My experience with Dr. Lima at NCH Downtown Naples was one of the worst medical experiences I've…read moreever had. Dr. Lima was extremely rude, dismissive, and impatient throughout the visit. I was repeatedly interrupted and was not allowed to fully explain my symptoms or concerns. Every time I tried to ask a question, I was cut off before I could finish. As a patient, I expect to be treated with respect and given the opportunity to discuss my health. A physician's knowledge is important, but so are professionalism, communication, and basic courtesy. Unfortunately, none of those were reflected in this visit. I left the hospital frustrated, unheard, and without confidence that my concerns had been properly considered. Based on my experience, I would not recommend Dr. Lima to anyone who values a physician who listens, communicates, and treats patients with respect.

Vita's Healthcare was a blessing for my mother and myself as her caretaker. Her nurse Mario was…read morecaring & great at his job. He answered all of my questions I had for my mother. Christine the aide who came to bathe my mom was outstanding! Caring and very gentle with her. I cannot say enough good things about Christine & Mario. Vitas provided us with all the medical equipment needed to care for my mother at home and even arranged transport when it came time to move her into a nursing home. Vitas is wonderful & i I'd definitely recommend if you have a loved one in need

From the owner: If you or a loved one is facing a life-limiting illness, VITAS Healthcare can help. We focus on…read moreyou, not your disease, to ensure comfort and dignity near the end of life. VITAS provides you and your family with a team of hospice professionals--physician, nurse, hospice aide, social worker, chaplain, volunteer--to meet physical, emotional and spiritual needs. We care for you wherever you call home--a private residence, assisted living community or nursing home. If symptoms become severe, we have Intensive Comfort Care, shifts of 24-hour continuous care until symptoms are under control. For those symptoms that cannot be managed at home, VITAS also provides inpatient hospice beds and units in local hospitals. With VITAS you're never alone. We're available 24/7/365, with support available even on holidays and weekends. In the transition from hospital to home, from curative to palliative care, from chronic to end-stage disease, VITAS is with you every step of the way.

Today two veteran CNAs , one the lead CNA weekdays and another there alot were changing my mother's…read moreunderwear in bed. She is 100 years old and in memory care unit. Come on!!? Two of the three window blinds smack dab in front of the bed and facing a sidewalk were WIDE OPEN!!! GEEZ. CNA 101... respect the resident and close the window blinds prior to undressing the resident!!! Duh!! Moorings Park...this is NOT the first time I have witnessed this. Once at night I was walking around the building and bcz CNAs neglected to shut the blinds for the elderly lady in memory care and shut the bathroom door... she was seen on the toilet. Nice job Chateau CNAs!! Maybe learn to pay attention to details. You have a job at a highly ranked Skilled Nursing Center. And Memory Care residents and their families expect much better.

If all you need is PT, then this place is good. For nursing care, doctor care and aide care forget…read moreit except for the 7am-3pm shift M-F. Thereafter things deteriorate to worse to completely unacceptable . If you have no food intolerances or special needs, the food is all made fresh; but if you do, good luck. They made too many blunders and injuries to list in one month of stay. I left to get home health care regardless of the cost.

Everyone - EVERYONE - that was there for my mother in her last months and days were absolutely…read moreamazing. A very big THANK YOU to Ydira who was mom's care giver at the Beach House in Naples (FL). Knowing that mom was in Ydira's care for several months was very comforting and I knew that she would receive the best of care. Mom spent her last 5 days at the hospice inpatient facility and all of the staff there were so caring and compassionate. Watching a loved one die, especially a parent, isn't an easy task. Having those around you and taking care of that loved one with the utmost care and professionalism makes the event a bit easier to deal with. I know it sounds strange to make this recommendation but if you do need hospice care for a loved one - I highly recommend VITAS.

From the owner: If you or a loved one is facing a life-limiting illness, VITAS Healthcare can help. We focus on…read moreyou, not your disease, to ensure comfort and dignity near the end of life. VITAS provides you and your family with a team of hospice professionals--physician, nurse, hospice aide, social worker, chaplain, volunteer--to meet physical, emotional and spiritual needs. We care for you wherever you call home--a private residence, assisted living community or nursing home. If symptoms become severe, we have Intensive Comfort Care, shifts of 24-hour continuous care until symptoms are under control. For those symptoms that cannot be managed at home, VITAS also provides inpatient hospice beds and units in local hospitals. With VITAS you're never alone. We're available 24/7/365, with support available even on holidays and weekends. In the transition from hospital to home, from curative to palliative care, from chronic to end-stage disease, VITAS is with you every step of the way.