I am writing a 2nd comment after reading The review from Sarah M. on this site written on May 18th…read more2022. The exact same time my dear mother was in The Chateau in Banyan side. She then moved to Cypress side, their Memory Care locked in area til her death in March 2026. I write this on July 16, 2026. Sarah! Kudos. I agree with and witnessed every word you described in regard to CNAs and Nurses. Esp weekend workers. I know what I saw & heard over & over. I should. I spent everyday with mom for over a year & more. All day. 8 - 10 hrs. Never, if possible move a loved one here without a fulltime companion. Spend your $$ by keeping them home or at a small facility. Be extremely careful & vigilant if you have to move them here. The Activity team and housekeepers care most. They were fine. I hope Executive Mgmt reads this Sarah.

Been a Vendor for the business for over 18 years. I never had a problem until past directions, but…read morenow I have unpaid invoices for years for jobs completed almost two years ago. Now, over three years still unpaid debit. It's a terrible way to show respect to the vendors.

I checked over 14 places before deciding on Merrill Garden Barkley Place. Did not want a sterile…read morehotel type setting. ALL staff are most helpful and extremely friendly. Many activities to keep you active, I love the exercising and water exercising..The residents are also very friendly, and participate in activities. We also have a wonderful garden that our residents love to add their touch to. I even have a brother living here. My background is an RN..and dud work in full care place before retirement. I highly recommend our lovely community.

Wilma Shields is absolutely the most professional server, always checking back asking if we need…read moreanything during the meal. Her attitude is always welcoming and greets us even when she's not assigned our table. She deserves the highest 5-star rating. LaVonne Francis.

I'm assisting a friend who is moving into this facility. The staff is extremely helpful and kind to…read morethe residents. The care providers are very professional. Quality independent assisted living with perfect care providers.

My mother has been a resident in Memory Care at The Gallery at Cape Coral, formerly The Waters,…read moresince Jan 2023. Frankly, I can't say enough about how wonderful this place is. My family and I are here very nearly every day, at all different times, so we see all different shifts, departments and activities. The nursing staff and care givers are AMAZING; warm, competent, PATIENT, professional, fun, engaging and very loving to the residents. From the drivers, to the therapists, activities, facilities team, front desk staff, housekeeping, sales & marketing...they all have a moment for a quick word, a hug, a laugh, a warm smile. The staff operates as a team, focusing on each individual resident and their life enrichment. Of course, at times issues occur. They are dealt with quickly and any necessary changes made with little drama. I have witnessed the Director of Nursing giving clear and direct correction to the team - and yet still with a respectful, compassionate and team/resident focused attitude. While safety is paramount, unfortunately there are occasional accidents / falls. They clearly have tight policies in place, and the staff react IMMEDIATELY; often running to help, quickly assessing the situation, calling for appropriate nursing assistance, and securing EMT'S if necessary. They also manage the other residents keeping them supervised and calm, while handling the emergency. There was a fall recently, and the med tech reacted to the unusual loud SOUND, before even the resident called out. He and another CNA stayed with the resident, the Director of Nursing was there within 2 minutes, and the EMT's were on scene within about 6 minutes. The reception team always have a kind word to say and a warm welcome. My brother, who lives out of state, visited in Nov. He was warmly greeted by Leon, who remembered him even though his last visit was in February. Leon is also regularly found playing chess with a resident, while he is watching the door, working the phones, etc. When you walk past the front desk and find the Director of Nursing covering the desk because the receptionist requested to attend the funeral of a resident that speaks volumes about the team environment and resident/family focus of this facility. The facility itself is lovely, and they truly use the entire place. They have everything available to the residents, and although mom is on the Memory Care side, we often share in the Assisted Living events, meals, bus trips, etc. They are truly inclusive and make accommodations for all the residents to enjoy and live their best life. The activities are a major focus for us, and this is very key to Mom's happiness. There are loads of things scheduled all day long and they do their best to keep the residents engaged both mentally & physically, with ability-appropriate activities, or just inclusion for those unable to participate. Stimulating music, sing a longs, dancing, bingo, arts & crafts, decorating, garden club, nail care/manicures, pet therapy, bowling, axe-throwing (a BIG favorite), movies and so many more keep the residents engaged and active. When my mom sees the activities director and walks away from me to hug HER it warms my heart. Additionally, Jodi goes and gets Mom and the residents she knows want to participate, plus encouraging the others to come today to check it out. Inclusive, fun, joyful, and engaging. As well as summer picnics, dinner dances, bus rides, lunch outings, the facility also has special events planned around the holidays. These always include getting the residents dressed up and groomed just a bit more special...whether the families are there or not. They go to great lengths to make this 'home' for each person. They check on mom two to three times each night, often two CNA's together, changing her if she needs it and making sure she is comfortable and resting well. The dining room is lovely and set up well, the food excellent, and they serve as if you are at your favorite restaurant. And while memory care needs special considerations in their dining room and isn't as 'fancy' it is still wonderful and completely appropriate for the clientele. The residents are given appropriate choices, and yet their preferences are noted, so if they are unable to answer they are still served as if they did. IF someone has trouble eating, the staff will feed them, gently and with kindness. And if someone is perhaps ill or just needs a little special treatment, a different meal, Burger, BLT, grilled cheese, is provided. We researched quite a few places before deciding on placement. Mom has thrived under the care provided here, as have so many of the residents, and I am grateful I found this place at this time in her life.

I have a friend at this facility. I am removing him because they never have enough staff…read more Sometimes only one person per house with 12-14 residents. His face is always dirty and so are his nails. They have not had hot water for over 3 weeks and had to have paper plates and plastic silverware. The caregivers are great. The admin is very unprofessional. They talk to you in front of other staff and other families instead of pulling you aside to ask their questions. I would not recommend putting my family member there.

The did a great job evacuating patients during the last 2 hurricanes, It has to be very challenging…read moreto relocate that many Memory care patients

My husband has been at the Bonita Springs Inspired Living facility for several months, and I have…read morebeen very impressed with hard-working and diligent care he has received. I am greeted warmly. Every time I come to visit and there are activities constantly to keep the resident entertained. He likes the food and his room is spacious and comfortable. Working within individuals with memory issues is very difficult and they do their best.

In May 2022 I had to find a place for my sister, who has dementia to live. I was very fortunate…read moreto find inspired living in Bonita Springs. Everyone who works there is wonderful and capable. My husband and I would visit my sister often and we always found the place to be clean and buzzing with energy. We sat through meals with her many times, and the food was fresh and nutritious. My sister always ate everything on her plate. I especially liked that they had special family days on holidays. They invited us to join in on the festivities and the special meals that were prepared. I especially want to thank Brett, the executive Director, Susan, the activities Director and Orlando who works with the residents and is an excellent nurse. if you're looking for a caring and loving home for your loved one, I would highly recommend inspired living in Bonita Springs.

I am a resident here for the last 4 months and I am shocked at how awful it is. The food is so bad…read morethat I wish I could show you all the ou have taken before throw out the good. They are by law supposed to provide therapeutic menus for-people who have health problems and so far they refuse todo so. Ihave to pay money to-shop and cook and they refuse to give me any credit for the food that I don't eat. my neighbors got very ill one night and her sugars were over 400 and we waited a half hour and I finally called 911. The nurse came and left. the next day she was stuck in the shower snd buzzed got the nurse snd they never came. do many people have left snd half the staff had quit, you should read all the reviews snd the legal claims they have against them before you think about moving here

Before you are sold into this program, do yourself a favor and keep looking. For the most part…read morethis place is as you would expect, but the food is absolutely disgusting. The cook (can't call Joe a chef) does a huge disservice to the people living here. I feel their nutrition suffers because the food is so poor. I don't need to go into to details: Limited menu, poorly prepared etc. We have brought it to the managements attention (as most people who live there have), but if falls on deaf ears. Some of the help is conscientious in the dining room, but for the most part, they are poorly trained, have no idea what they are doing and don't care. I fault the management for not firing the cook and really looking at their food service program. I would move my parents except for the fact that Covid 19 has limited what I am willing to expose them to. Look before you leap.

Amazing place. My mother is so happy here. Colin and his team have done a fantastic job in bringing…read morea new concept to Lee County. Thank you, thank you, thank you! There is a fair amount of turnover in the staff. I cannot tell why. Perhaps someone can answer. The one poorly written review from a shot-term cook was not clear

beautiful but, climbing costs has made i impossible to live there and can be monthly up charges…read moreinstead of quarterly. It makes it hard on people that have a certain income. Maybe they have the information before they move in that the person is worth so much but, circumstances change.