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    TheKey - Senior Home Care

    5.0 (2 reviews)
    Open Open 24 hours

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    8 years ago

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    Jorge C.

    Thank you, John! We appreciate your positive feedback.

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    12 years ago

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    The Gallery at Cape Coral

    The Gallery at Cape Coral

    5.0
    (3 reviews)
    30.3 mi

    I'm assisting a friend who is moving into this facility. The staff is extremely helpful and kind to…read morethe residents. The care providers are very professional. Quality independent assisted living with perfect care providers.

    My mother has been a resident in Memory Care at The Gallery at Cape Coral, formerly The Waters,…read moresince Jan 2023. Frankly, I can't say enough about how wonderful this place is. My family and I are here very nearly every day, at all different times, so we see all different shifts, departments and activities. The nursing staff and care givers are AMAZING; warm, competent, PATIENT, professional, fun, engaging and very loving to the residents. From the drivers, to the therapists, activities, facilities team, front desk staff, housekeeping, sales & marketing...they all have a moment for a quick word, a hug, a laugh, a warm smile. The staff operates as a team, focusing on each individual resident and their life enrichment. Of course, at times issues occur. They are dealt with quickly and any necessary changes made with little drama. I have witnessed the Director of Nursing giving clear and direct correction to the team - and yet still with a respectful, compassionate and team/resident focused attitude. While safety is paramount, unfortunately there are occasional accidents / falls. They clearly have tight policies in place, and the staff react IMMEDIATELY; often running to help, quickly assessing the situation, calling for appropriate nursing assistance, and securing EMT'S if necessary. They also manage the other residents keeping them supervised and calm, while handling the emergency. There was a fall recently, and the med tech reacted to the unusual loud SOUND, before even the resident called out. He and another CNA stayed with the resident, the Director of Nursing was there within 2 minutes, and the EMT's were on scene within about 6 minutes. The reception team always have a kind word to say and a warm welcome. My brother, who lives out of state, visited in Nov. He was warmly greeted by Leon, who remembered him even though his last visit was in February. Leon is also regularly found playing chess with a resident, while he is watching the door, working the phones, etc. When you walk past the front desk and find the Director of Nursing covering the desk because the receptionist requested to attend the funeral of a resident that speaks volumes about the team environment and resident/family focus of this facility. The facility itself is lovely, and they truly use the entire place. They have everything available to the residents, and although mom is on the Memory Care side, we often share in the Assisted Living events, meals, bus trips, etc. They are truly inclusive and make accommodations for all the residents to enjoy and live their best life. The activities are a major focus for us, and this is very key to Mom's happiness. There are loads of things scheduled all day long and they do their best to keep the residents engaged both mentally & physically, with ability-appropriate activities, or just inclusion for those unable to participate. Stimulating music, sing a longs, dancing, bingo, arts & crafts, decorating, garden club, nail care/manicures, pet therapy, bowling, axe-throwing (a BIG favorite), movies and so many more keep the residents engaged and active. When my mom sees the activities director and walks away from me to hug HER it warms my heart. Additionally, Jodi goes and gets Mom and the residents she knows want to participate, plus encouraging the others to come today to check it out. Inclusive, fun, joyful, and engaging. As well as summer picnics, dinner dances, bus rides, lunch outings, the facility also has special events planned around the holidays. These always include getting the residents dressed up and groomed just a bit more special...whether the families are there or not. They go to great lengths to make this 'home' for each person. They check on mom two to three times each night, often two CNA's together, changing her if she needs it and making sure she is comfortable and resting well. The dining room is lovely and set up well, the food excellent, and they serve as if you are at your favorite restaurant. And while memory care needs special considerations in their dining room and isn't as 'fancy' it is still wonderful and completely appropriate for the clientele. The residents are given appropriate choices, and yet their preferences are noted, so if they are unable to answer they are still served as if they did. IF someone has trouble eating, the staff will feed them, gently and with kindness. And if someone is perhaps ill or just needs a little special treatment, a different meal, Burger, BLT, grilled cheese, is provided. We researched quite a few places before deciding on placement. Mom has thrived under the care provided here, as have so many of the residents, and I am grateful I found this place at this time in her life.

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    The Gallery at Cape Coral
    The Gallery at Cape Coral
    The Gallery at Cape Coral

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    Terracina Grand

    Terracina Grand

    1.3
    (4 reviews)
    6.5 mi

    I am a resident here for the last 4 months and I am shocked at how awful it is. The food is so bad…read morethat I wish I could show you all the ou have taken before throw out the good. They are by law supposed to provide therapeutic menus for-people who have health problems and so far they refuse todo so. Ihave to pay money to-shop and cook and they refuse to give me any credit for the food that I don't eat. my neighbors got very ill one night and her sugars were over 400 and we waited a half hour and I finally called 911. The nurse came and left. the next day she was stuck in the shower snd buzzed got the nurse snd they never came. do many people have left snd half the staff had quit, you should read all the reviews snd the legal claims they have against them before you think about moving here

    Before you are sold into this program, do yourself a favor and keep looking. For the most part…read morethis place is as you would expect, but the food is absolutely disgusting. The cook (can't call Joe a chef) does a huge disservice to the people living here. I feel their nutrition suffers because the food is so poor. I don't need to go into to details: Limited menu, poorly prepared etc. We have brought it to the managements attention (as most people who live there have), but if falls on deaf ears. Some of the help is conscientious in the dining room, but for the most part, they are poorly trained, have no idea what they are doing and don't care. I fault the management for not firing the cook and really looking at their food service program. I would move my parents except for the fact that Covid 19 has limited what I am willing to expose them to. Look before you leap.

    Photos
    One Bedroom Apartment Kitchen and Living Room
    One Bedroom Apartment Kitchen and Living Room
    Dining Room Bar
    Dining Room Bar
    One Bedroom Apartment Living Room

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    One Bedroom Apartment Living Room
    SKR Home and Healthcare Solutions

    SKR Home and Healthcare Solutions

    5.0
    (1 review)
    0.9 mi
    15 years in business
    Certified professionals

    As a health care provider and a former patient, I can confidently say that SKR provides a…read moreconsistently high quality of care. My experience has been with post-surgical home nursing care, and the the entire staff has been great. Communication with the patient, providers, and close family was clear, thorough, and always available; expectations were managed well and services were adjusted as necessary; services were provided with care and consideration for the fragility of the patient moment to moment, and they were responsive to needs and requests. Having worked with other home nursing services, it was a real pleasure dealing with SKR, they went above and beyond to make sure everyone felt safe, comfortable, and heard - they even came and helped with trips to the medical office. I highly recommend SKR without reservation.

    From the owner: (5 Star Review) Eric T. says about SKR Home & Health Care Solutions,…read more"For over a year, SKR has provided superb 24/7/365 home health aides to help my mother, who had a stroke when she was 91. Their excellent assistance in all aspects of daily living has allowed her to remain in her apartment, instead of moving to a nursing home. And while home health care is never cheap, SKR's fees are lower than the other providers I checked out!" For the best long-term home health care and dedicated nurse concierge medicine, schedule now with SKR Home & Health Care Solutions, with over 20 years of the most trusted and professional service in the industry. Why Chose Us? Since February 2011, SKR has been redefining the definition of home health care. Not only do we provide companions, caregivers and skilled nurses in the home, SKR also strives to create the perfect match for clients and caregivers. SKR represents individuals, parents, families and guardians seeking support in times of health care emergencies, short-term and long-term solutions. SKR has also created a niche service of bringing patients of both mandatory and elective surgeries to and from surgery, arranging transportation, and having 24/7 nursing care as long as the patient may need. After 14 years of raising the bar of care in Philadelphia, we are happy to bring our services to Naples, FL and surrounding counties. SKR was listed in the top 17 of the PA Business Journal’s 2014 and 2015 list of Home Health Care Providers.

    TheKey - Senior Home Care - homehealthcare - Updated August 2026

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