McKenney Home Care was swift and professional with their staffing. My Father-In-Law needed help…read morewhile in Naples for a few months before returning to Michigan for more treatment. The caregivers they sent were perfect and the communication with their team and nurse regarding the care plan was exceptional. Thanks for the help!

My elderly aunt was nearing the end of life and utilized 24 hour caregivers from McKenney. It took…read morea week or so to get the ones we likes, but Ashley, Kerri, Shakena and Angela were absolutely phenomenal. When it came time to go from caregivers to nursing care, they did not have the staffing. Also a severe lack of communication from the higher ups. The caregivers themselves were A+ but the office personnel gets an F from me.

An absolutely top-notch company that truly has your loved one's needs as their top priority…read more We realized our mother needed in-home care about a year ago. We hired a local company that we fired after a mere 5 weeks. An absolutely horrible experience, and we were desperate to find a replacement. We stumbled upon Preferred Care at Home and wow! We are so grateful we found them. Allison is an extremely organized, caring owner. She supervises all of her caregivers personally, as well as having an accessible database for the caregivers to log into for all pertinent information regarding their client. This makes the day-to-day responsibilities go that much smoother. We asked for consistently the same two caregivers, since seven-day care is provided and we wanted to avoid disruptions and/or confusion for our mother. Stability with the elderly is SO important, and Allison understands that. The two caregivers that come are honest, dependable, caring and efficient. They treat my mother with the utmost respect and concern. Both are punctual and perceptive. If there is a time that either of them cannot report for work (an extremely infrequent occurrence), a fill-in is assigned - and that's where the database comes in oh-so-handy. No need to provide specific instructions about dietary requirements, medication reminders or expected duties, since it's all in the database and at the caregiver's fingertips. Allison will drop by occasionally to check on both her employees and my mother. This is such a great practice. Also, if we ever have anything to discuss with her, she is easily accessible and replies to messages promptly. It is evident that her primary concern is the comfort of her client and the administration of quality care. So impressed with Preferred Care at Home's caregivers and with Allison. We are thankful that after such an initial dreadful experience with another local provider, we were able to locate and secure the level of care that we were seeking all along. If you need quality, dependable and compassionate care for an elderly family member, look no further. I highly and enthusiastically recommend Preferred Care at Home.

Good luck calling you back. You can reach them if you keep trying. The management is hit or miss,.read more

I waited 10days for a call back. Still no PT. Nursing Care or Home health care. I am in…read moreexcruciating pain. They will not answer my calls. One star is way too much for them.

My family used Home Instead in Naples, FL to provide 24/7 care for my 86 year old mom after she had…read morea severe stroke and several other health complications until her passing. We were extremely pleased with the quality of the caregivers that Home Instead provided for my mom, and we were also very impressed with the amount of involvement as well as the directness and honesty of the Home Instead local management team. Joe Bidwell and his team have done a great job of hiring responsible, caring staff who are willing to go above and beyond just putting in the hours. The staff truly cared about and for my mom and helped us all through a very, very difficult time.

Allison and her team at Home Instead Senior Care of SWFL are incredible! Allison is so caring and…read moresweet, but she also has the ability, as a social wonder worker of 20 years to really help those that need some help to stay in their homes. This team allows you to get light housework done, help in bathing (if needed), shopping and the little things around the house. But, the most important thing is their attitude: CARING! That is her/their real skill!!

My Dad was a client for almost 2 years. Co-owner Cami was very professional and responsive to my…read morerequests. If any situation arose that needed additional hands-on attention, she would take care of it. It made me and my out-of-state siblings feel better that there was someone responsive who we could reach out to any time.

My parents have been clients for a few years now and they have received excellent care. As their…read moreout-of-state daughter, I would like to give a huge shout out to Genny(owner). Genny has been communicative not only with my parents, but with me. Recently, she went above and beyond before, during and after Hurricane Ian. Genny was truly one of my lifelines throughout the devastating event. During the long power outage and lack of cell service in the area, Genny managed a way to remain in contact with me. She always responded to my texts/calls--both night and day. She continued to reach out with sincere concern and compassion for my parents and their situation(even though she herself was trying to navigate the aftermath of the hurricane on behalf of her own family and business). I am forever grateful for my parents' safety. Additionally, I am grateful for people like Genny who remained connected with me during an extremely stressful and frightening time. Thankfully, Genny, her family and her employees were/are safe as well. :) To say "thank you" is an understatement... ;)

A wonderful experience from start to finish. I had surgery planned with a family member to assist…read moreme; the family member suffered a last minute accident thus could not pick me up from surgery to home nor take care of me. Fawn picked the perfect aide for me. Delightful, kind, soft, and attentive.

From the owner: Just Like Family Home Care is the largest provider of private duty Caregivers and Nurses in…read moreSouthwest Florida. Established in 2006, the family-owned and operated nurse registry is dedicated to providing personalized, one-on-one care for our clients loved ones at home, in the hospital or at a facility. Based in Naples, Just Like Family Home Care's mission is to provide creative, loving, and innovative solutions to private duty home care for our clients. JLF Home Care relies on old-fashioned customer service, supported by today's technology to align the right staff with clients personalized preferences. Staff help maintain each clients lifestyle in the comfort of their home, hospital or facility. JLF Home Care's goal is to ensure quality and complete satisfaction for every person the home care company is entrusted to service. Just Like Family Home Care provides referrals to professional Companions, Home Health Aides, Certified Nursing Assistants, Caregivers, Licensed Practical Nurses and Registered Nurses. Just Like Family Home Care has no contracts to sign, no weekly minimums, no hidden fees, and no extra charges. Just Like Family Home Care is highly selective about the caregivers that are sent to homes. We personally know every caregiver that we send out, and we know that although physical skill is important, personal chemistry is an essential part of matching up clients with caregivers. We ask relevant questions that enable us to choose the perfect caregiver...

I would give them less than 1 star if possible. We were advised by many friends that AVOW was a…read morebetter choice from what they knew and heard but the director of our sister's assisted living facility recommended VITAS so we reluctantly went with them. The VITAS 'sales' staff we met at the hospital could not have been nicer and more accommodating. The move from the hospital back to her assisted living home appeared seamless. The VITAS chaplain and his assistant that we met there were incredible, honoring her with a beautiful 'ceremony' in appreciation for her military service. That was the end of anything good. For the next 5 weeks, until her passing, we NEVER heard a word from the visiting nurse/staff/VITAS people?.....NEVER!! We called VITAS to tell them we were not hearing anything and were told we would be contacted. They did not. We visited her several times in that time period and knew she was declining quickly, but still NO reports about her. On the day she passed, we were in her room and discovered her comfort bed (to ease her pain) was unplugged (who knows how long), that the mat that had been used to transport her from the hospital to the facility was STILL under her and should not have been and the oxygen machine we had seen in her room the day of her arrival was NOWHERE to been found!!! Most atrocious thing was the VITAS nurse was UNABLE!!!! to obtain morphine commonly used in end of life situations!!!!!!!!!!! This was so horrific and unacceptable!!!! VITAS has called us several times to apologize for all this, admitting it should have never happened. As I write this I become furious at what they did and did not do. THIS IS THEIR ONLY JOB TO CARE FOR A SOUL WITH HOURS TO LIVE AND THEY FELL UNEQUIVOCALLY SHORT.

This service is better than I could have imagined. My mother is currently under their care and…read moreeveryone we have met is caring, kind and professional. They not only take remarkable care of my mother, but everyone in our family. Angels walking on earth. Highly, highly recommend.