My mom shared this with me and although I had a little misgiving for mail order medicine. The…read morereviews looked fine so I gave it a go. I was able to get what I needed that was not Rx based. It arrived without a hitch and took my HSA card. I would buy again from them for sure.

Won't let buy just one medication one time. Got to promise you'll buy all medicines for ever.read more

Disappinted. I transferred all my prescriptions here because I love the "small town" feeling and…read morefeeling like you are not just a number. I have been in three times since I've transferred my prescriptions and every time I've been in there, the people I have come in contact with have been very short, not friendly, not welcoming and that's just super disappointing to me. Also, when my prescriptions are completed, I've never gotten a text, call or an email to let me know, and when I called to check, they made me feel like I was bothering them to ask if they were ready for pick up. I thought maybe the first time I went in there it was a one off day because everybody has those, and I realize that but to go in there three different times now and call and speak to people and not be welcomed or felt any kind of friendliness is saddening.

They are one of a kind and rare to find a pharmacist and staff actually care and go above and…read morebeyond for each and every customer!

I'm a 52 yo disabled nurse, so through work and my own experience's, I have dealt with a LOT of…read morepharmacies; more than the average person for sure! The pharmacists at Processional are very experienced & knowledgeable, besides that, they go out of Bri their way to REALLY help, whether you are a customer of theirs or not (they don't even bother asking!!). As a nurse, when I ran across one of those weird, unusual circumstances and needed additional help, Professional Pharmacy is one that I ALWAYS kept on speed-dial. They were ALWAYS willing to help out, even if it did not relate to one of their patients; they would even take time out of their busy day/schedule to research (when necessary) and then they would call me back. I live in Ringgold, Ga., & I STILL use Professional pharmacy! They ALWAYS keep my medication in stock so that I NEVER run out, which was a constant problem at the other pharmacies (in Ringgold and other Dalton pharmacies, where I would wind up going anywhere from 3 days to over a week without my medication!!! UNACCEPTABLE!!)). Their hours are even AMAZING, and are very convenient. The only negative that I have is that there isn't a drive thru, and I only say that because I have severe back issues ands sometimes just getting out of the car is a hardship.

They should change the name to Unprofessional Pharmacy. This is the most uncaring pharmacy I have…read moreever used. After filling my prescription, they denied to fill it the next month. Even after I drop if off a week early and they said they could fill it, they decided they wouldn't. My doctor even called to tell them how unprofessional they were in how they handled this situation. Followup - Jason, the lead pharmacist called after hours to try to help. I greatly appreciate him reaching out, expressing concern, and attempting to help.

I have gone to this store three times to drop off a return to Amazon. The first time the lady there…read morewas very kind. The last two times a second lady was not kind at all. She did not seem to want to take the package back and she "counseled" me that they had weight and size limits and only a certain amount of space to hold returns, even though the store is huge and the packages in the storage area could have been better arranged to hold twice what was there, with plenty of room for my packages with lots of room to spare. If only she cared enough to do that. She seemed to be one of those types of people who enjoy saying no, who enjoy making life harder for people. The nearest UPS store to me is more than 30 miles away. So not being able to drop my package at this CVS costs me a lot of time and money that I don't have. I asked for the manager the second time she did this and she told me she was the manager and even invited me to report her (I don't think she thought I would). Anyway I will probably never go to this store again and recommend that others avoid it as well, unless you like being mistreated. In my mind, either an entity is a drop off place for Amazon or it isn't. The entity should have enough space for a reasonable number of packages of reasonable size or it shouldn't be on the Amazon list. The last package I brought in was 35 pounds and was an inflatable kayak. In a store the size of this CVS, it should never have been an issue. Again, I think she is just a mean, power, control person and should be fired or at the very least trained to behave differently. I told her that she, nor the policy itself, is customer-service oriented. Finally I am not one of those people who complain about stuff. I've given many, many more positive reviews in my lifetime versus negative ones. I have to be pretty mad to write something like this. But I do get tired of people who use their power to abuse others.

Waited 54 minutes with 2 cars in front of me at the drive up. Rude tech at window. Never again! I…read morewill be having any and all of my prescriptions and my family's to another pharmacy. Follow up: decided to give them one last try. BIG mistake! Waited inline for 35 min when the car in front of me (car at the window) breaks down. After waiting 5 more minutes, I walked to the window and was told they couldn't do that since they did covid testing there as well. I have hip problems and had to go in and wait 10 more minutes before finally getting served! Rude people. Will never be back and will have all scripts transferred! Testing at the drop off is crazy due to the time it takes! Poor planning on this locations part. Do not recommend this location under any circumstances!

This used to be my Pharmacy when I lived there. I miss it. The staff knows who you are and takes…read morethe time to 'get to know' you and treat you like a person, not number. The prices are very good as well and the turn around time is quick and painless. The selection of OTC items is very good as well, they have a lot of things you can not get elsewhere in the area. All in all the best of the best in the area!

Recently visited this location for COVID vaccine . Very warm and organized experience. Daughter and…read moreI received top shelf professional assistance . Had to make two trips to complete the process(two shots). Each trip we had great customer service . Had to travel a 30 minutes to get there and didn't know what to expect. I'd travel 30 minutes again and again for that level of customer service. Thank you so much pharmacy and store team.

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

Professional and affordable. Great experience. Will definitely use Silver Creek Pharmacy.read more

Lisa H was very helpful in learning how to use a new medication. A new discovery pharmacy and well…read moreworth the drive.