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    America's Care Manor

    5.0 (1 review)
    Closed 9:00 am - 8:00 pm

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    7 years ago

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    Varenita of Simi Valley

    Varenita of Simi Valley

    4.5
    (8 reviews)
    2.5 mi

    Shout out to "Danielle" this morning who I enturupped on her breakfast break at 7:30 am, after I…read moreshowed up early and a sweet bread fell on to the floor, I picked it up but had no clue where to put it and I walked over to the break room door that was open and with ALL PROMPTNESS she got up and I was so apologetic and she was SOOO EXTREMELY GRACIOUS AND HELPFUL! Than Ruby took over and was as Sweet as Danielle! Excellent Customer Service bye these TWO AWESOME EMPLOYEES! Well done ladies! :)

    I can't say enough good things about Varenita and their staff. From the moment my mom and I walked…read morethrough the doors looking for information, for my grandmother, until her last days. The staff showed us every day why we made the right choice moving my grandmother into their facility. They treated her with love, respect and grace. They were thoughtful, respectful, encouraging, kind, supportive, and truly became part of our family. Staff went above and beyond their job titles or "duties" when needed. They treat the residence with the upmost respect and dignity. And they REALLY know how to feed the residents! top quality food, top quality care! They offer an abundance of activities and resources for their residence and visiting families. If you are in the difficult season of life, making the decision to move your parent/grandparent/loved one into an assisted living facility, look no further. Varenita checks all the boxes and makes this transition easy and flawless. Thank you Varenita for taking care of my Grandma (Lucy Hanson) like you did! She loved you all so much. We all do!

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    Varenita Bar and Lounge
    Varenita Bar and Lounge
    Luxury Senior Living in Simi Valley
    Luxury Senior Living in Simi Valley
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    True Care Hospice

    True Care Hospice

    4.6
    (39 reviews)
    5.9 mi

    Really grateful to an amazing team that took such great care of my mom in her last few days of her…read morelife. I truly don't know what I would have done without their help!! I was referred and can't express my deepest gratitude! They truly care and take such outstanding care! It's rare to come across a business in US that takes such human approach. Please accept my deepest appreciation to the team (Liz-for making an easy sign up, Yana for ensuring mom got the best treatment that she needed, Joseph-who came on such short notice, both nurses-who were nothing short of a miracle! Talli, of course the owner, who set up a great team of individuals, that provide the BEST care, that even after the passing, the family has a peace of mind that their loved one got the care they deserved. Thank you for your professionalism and dignity you put in your work. It's beyond appreciated. May all of you have all the health in the world for all the work you do! God bless

    2/09/2024 My elderly mother was a patient with True Care Hospice, I'm sharing my experience in…read morehopes that this will help your family decide if this facility is the right fit for you. The last thing families need during these difficult stressful times is added stress from terrible cavalier, and lacking service. They refuse to accept their horrible mistake which is the TRUTH. I did NOT have a problem with mom getting discharge I am very thankful for it as I am thankful she transitioned from hospice to home health, I did have a major problem with their disgusting discharge procedures, their refusal to take responsibility for the wrong information Maria gave me would affect my elderly mom's well being. My mother's discharge was atrocious and very poorly handled, yes she was given a 2 week supplies and equipment after discharge however this does NOT excuse them for the terrible treatment the last day. I would even consider it inhumane. 2 days before the medical equipment was supposed to be picked up a nurse named Maria informed me that NO date was actually set for moms medical equipment to be picked up. (Wrong information) 48 hrs. later and about 1 hour before mom's bed time a receptionist by the name of Samantha informs me by telephone that law enforcement would be called out if I did not surrender the hospital bed, I was shocked and panicked and in utter disbelief. Yes I elevated my voice I was outraged for the handling of their mistake and the misinformation they gave me and to be told the police would be called out if mom did not surrender the hospital bed. I had to call public health to investigate their terrible discharge practices, ** the investigator advised me on 2/16/2024 to share my experience so others would be made aware of my experience. They did NOT care when I informed them that mom would be sleeping on the floor because of their terrible mistake, the case manager named Vera korkanovic declined to speak to me to defuse this matter, or to find a resolution. The owner Tali Fayfel refused to speak to me as well. She later calls screaming at me. The receptionist screamed at me talked over me and repeatedly told me moms hospital bed was going to be picked up that evening no matter what! In panic and in the evening hours I began taking out some medical equipment outside, I had no idea how mom's health would be affected sleeping on the floor that night. ****The only nurse that stood out from everyone was a nurse named DAMARIS she was consistently caring, professional, and patient. ** I did email hospice to let them know I would be sharing this horrible experience so other families would not have to go through this. Sorry if you view this as threatening. * Social worker did not return calls/ text messages for days. * Case manager refused to take my calls a number of times when I needed guidance for discharge. Resources for your family for unethical treatment/ or to file a complaint regarding care & treatment * CA Dept of public health 714 567-2906 * OC COUNCIL OF AGING 714 479-0107 Wow , you expect professionals to be professionals. Beyond disgusted. Please think twice before using their services.

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    True Care Hospice
    True Care Hospice
    True Care Hospice

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    America's Care Manor - assistedliving - Updated June 2026

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