We used Americas Home Place in Chattanooga this year to build our home. the whole team was so helpful every step of the process. We had previously talked with 3 other contractors before we found Americas Home Place and are so glad we did! They communicated so well through out the process and answered every question and concern we had along the way. If you're looking for a company to build your home and have never gone through the building process before these are your people! Can't recommend them enough. Every team member we spoke to was helpful and quick to respond. We just moved into our new home they built for us and it is beautiful! Cannot beat the service and cost! read more

We contracted with AHP to build our new home in the Chattanooga, TN area. This is our 4th new construction home and has been, by far, our worst experience. Poor quality of work, poor project management, lack of communication and AHP's failure to complete work for which it was paid. Some examples: 1) Failure to properly secure the subfloor to floor joists resulting in dozens of areas with popping and creaking. Even after a year trying to resolve the problem, we still have creaking floors. AHP said they use screws and glue - not true. Pictures show nails (not screws and glue as we were told) not even in the floor joists. 2) AHP does not seem to know how to hang doors properly. We still have doors that are crooked and/or do not shut correctly. 3) AHP was paid to burn/remove the brush from where they cleared our building site but failed to complete this job. Picture shows a fraction of what was left for us to handle. 4) AHP was paid to construct a gravel driveway. A properly constructed driveway should survive the first rainfall. Ours did not. Pictures show the erosion due to faulty grading and lack of a base layer of larger gravel (provides stability). 5) AHP failed to advise us of termite service they provided through a pest control service. After we moved into our new home, we contracted with a different pest control service to begin regular pest and mosquito control services (we live in the woods). Upon our pest control service's initial inspection, they found termites in the crawl space of our home. We paid over $3K to have the termites eliminated and our home treated. About 2 weeks later, we received a "follow-up" call from AHP's pest control service. This was the first time we heard about the termite service AHP provided. When we confronted AHP about this, they refused to compensate us for our out-of-pocket expense that would not have been necessary had we known about AHP's pest control service. AHP has taken the position we did not give them the "right to cure." They did not get the right to cure because they failed to communicate. AHP's president has refused to answer the question that is at issue and even lied about this being covered in their Warranty manual (another failure on AHP's part - they did not even provide us with the Warranty manual until after this issue came to light). 6) Final grading of our yard was so poor that we would not have been able to push a lawnmower across it if we'd tried. Even though AHP's general manager at one point claimed that AHP would never allow a customer to perform work they were paid to do, he did not seem to be too concerned about us having to fix the grading of our yard. Their president's response? The base price of the house we purchased has gone up $140K since we signed the contract. 7) We recently learned that AHP's marking of our properly line was incorrect and part of our new construction (driveway and part of our septic system) crossed over onto our neighbor's property. 8) Water pouring into our basement garage when it rained because they did not properly grade the yard and did not properly construct the concrete block foundation. While they fixed this problem, they did nothing about the significant mold/mildew clean-up that was required after the fact. AHP's attorney recently stated they have completed all required work. Another example of their inability to effectively manage their work. We still have insulation laying on the ground under our house (picture attached) where they were trying to fix the floors. Also, doors still are not hung correctly and our driveway continues washing away. If aggravation and poor quality is what you want for your money, AHP is a good choice. If you want good quality, good communication and a builder who is more interested in results than excuses, I recommend trying someone else. Unfortunately, our journey is not over and appears may have to be resolved through litigation. Certainly not what we had hoped for when we first signed up with all the really nice sales people. read more