What a great store! We needed to replace the couch and loveseat in our condo, and needed to do it…read morequickly, as we had renters in two weeks. Kenneth, the owner, spent an hour with us, helping us to pick out the new furniture, along with the fabric. You could really tell how proud he was of his product, which he has made in his own factory. Four days after ordering, the furniture was ready, and it was delivered the next day. Kenneth and his nephew even delivered it themselves. The workmanship is great, and both pieces were reasonably priced and are super comfortable! You will be impressed with the both quality and comfort. But the SERVICE... Wow!!! It's unheard of in this day and age. King's will be our first stop for anything furniture related in the future.

Personally I didn't like how the store was set up. You walked in the front door and big ole stairs…read morewere right there. No sense of direction or anyone around to help you. I was there all of 10 minutes. Felt like the snowbirds got more help than me. Not many items in there and what was there was overly expensive. Yes Destin is a tourist town and caters to ppl with money. I definitely don't recommend going especially if you want to be snubbed.

Michael was very helpful. There are options to finance and layaway if needed. Great selection…read more and prices. Clean store.

Great local place to buy a mattress! Chase was very helpful - told him my budget and that I…read morepreferred pillow top. Took him about 30 seconds to find the mattress that was exactly what I was looking for. No pushy sales tactics, just genuinely helpful. I've bought mattresses online that I've regretted or were just "ehhhh". But I am very happy with this purchase at Mattress Outlet and will be using them again in the future

Cindy was absolutely wonderful to work with! She was knowledgeable, friendly, and incredibly…read morehelpful throughout our furniture purchase. She went above and beyond when I needed to sneak back in and order a recliner for my husband's birthday. Thanks to her assistance and discretion, I was able to completely surprise him, which made the gift even more special. Her customer service was outstanding, and she made the entire experience enjoyable and stress-free. Thank you, Cindy, for all your help--we truly appreciate it!

I have had my recliners for 1 year...since the day they were delivered, I have had problems. One…read moreentire year, I have dealt with Danielle at the Niceville location, and have been told parts are on order, then wrong parts were sent, then we have the parts, but they really did not. Not she says that the repair person didn't tell her the parts were not sent. She blames the manufacturer or the repair person, anyone but not taking blame herself. I spent $6400, and I want my furniture fixed! One year is just not acceptable. I'm tired of being bullied because I am a senior citizen and they think they can blow me off. I think I have been much more patient than the average person.

Been in the market for a new mattress. I went shopping at all the mattress stores. But I came back…read moreto mattress outlet because of Mike Connor salesmanship and sincerity. I feel like he went over and beyond without pressure. I am so excited to get my new mattress. He was very nice and upfront! His store was clean. I liked everything about Mattress outlet.

From the owner: Mattress Outlet specializes in selling the best quality mattresses available at an affordable…read moreprice. We have learned that many Ultra-Premium brands do not build a significantly better mattress despite the $5000+ price tags. Our focus is on quality and value. If you can find a better deal for a similar quality mattress, we will match it, and provide the type of service only a locally owned and operated mattress store can give you. See why SanDestin Resorts, the SanDestin Hilton, Resort Quest, and many others trust Mattress Outlet above all others.

When people buy furniture that you don't have in stock, do NOT tell them they'll have it by a…read morecertain date and then the date changes over and over because of you distributors websites. Also, they do nothing to compensate for any delays except a refund which you'll also have to wait for as well. This company is a waste of time. Just spend the extra dollars and go directly to the distributors to order so you know exactly when you will get your furniture.

Had a most wonderful experience! Our sales gal, Jessica, was so helpful & honest. The three…read moredelivery guys were on time & friendly. We had shopped around quite a bit before buying Polywood patio furniture at Direct Furniture. They had the absolute best prices!!! When we need living room furniture, we'll start here.

Fantastic staff, ready to help determine the right products for my specific need. I purchased a…read morereplacement mechanism for our sleeper sofa which was a great choice. There was an adjustment that was needed, and they sent a crew out that same day to make the adjustment. Great products and even better service.

My wife and I purchased many items from Factory Direct for our new house. The Manager, James, was…read morenice enough to order a replacement for a Bird lamp for us. The original lamp developed two cracks near the base of the lamp. Thanks again for your correcting this problem.