Being charged for services that are not utilized in the area i live. $8 fee for meter checking when…read morewe have a digital meter. $8 customer fee for being a customer. Fck this company and everyone that works for them. They are even more crooked than SoCal Edison.

Worst company ever, the people they hire are so rude and disrespectful. I wonder if that has to be…read moreapart of your personality to work there because almost every rep I spoke with is that way. They don't value the customer, they value the payment. It's unfair to the customer when one rep say something different from the next and the employees don't all have the same information.

They don't give 2 dying shits about anything but can you pay. I've explained to them people that I…read morejust started my job and needed a week extension to pay my bill but all they keep saying is you 2 months past due! I know that! But They wasn't listening to anything I was saying (I've been jobless and only needed a couple more days) I don't know what to do I have no help or family down here with 4 kids oh and it's always the rude black women that always seem to answer the phone

I hate that I have to give them one star. It seems like too much. I feel held hostage to center…read morepoint. They can be rude and basically do anything and you have to accept it because there is no other gas company here.

These pricks started a gas service account to my residence and scheduled an appointment to have the…read moregas turned on the next business day. No problem. However, the service appointment was cancelled unbeknownst to me because the live technician that started my account didn't provide me with pertinent information such as a "deposit" is required before the technician can travel to my address. In response, I called their customer service line completely confused 2 days after the fact, in which they responded by telling me I owed a $75.00 deposit and a live technician can't accept payment over the phone. (OK....I'm not a shitbag, and I wipe my ass with $75.00 and don't even need a wet wipe when I'm done.) The irritating part is they don't allow technicians to travel to a residence over the weekend, so I'm stuck for 3 more days before a technician can and turn it on. Also, the average full time employee works a full day on a Monday and the douchebags can't schedule a specific appointment time to be at your residence. The only thing they'll tell you is, "A technician will be available between the times of 8 am and 8 pm to turn on service at your residence. You MUST be there, and a technician will call you. If you do not answer, the service appointment will be cancelled again without notification." I'm not sure when the f*ck I started living in the stone age, but this shit is unreal ridiculous.

Overbilling customers 1 month service based on letter sent out by Jo Courtney. Service in April,…read moreeven if paid is billed back and doubling bills for May or June. CAW refuses to fix. Complaints to Attorney Generals Office ignored or backed up by CAW "Exec Director Jo Courtney" or step down "Director Patrick Green"

So they have a company called diamond construction , putting in new water lines and new water mains…read morethey busted my pipe out there and my resident.The engineer, he was very nice and professional.The people from construction were very rude disrespectful and they used my yard and the driveway.Well , a parking lot , let me reset

1st Electric has always been a great company for my family. Customer service has always been…read morehelpful and courteous. I'm so grateful to the line workers who always get our power back on quickly. We're in the country and often 1st Electric homes will be next to Entergy homes, and we always come back on first.

The worst company I've ever done business with. Had to call several months in a row to set up…read moreautopay because they kept telling me it was set up only for me to receive a late notice. I gave a new card, was told it was 100% taken care of only to return home from vacation to over $1000 worth of meat in my freezer being ruined and my electricity being shut off without cause. You cannot trust this company. Managers will say they're looking into these issues and that they'll call you with a solution and then.. they don't. Go figure. We're considering solar at this point because this is RIDICULOUS.