I purchased a magnifying lamp from this company, probably 30 years ago. It has been a jewel, but…read morerecently stopped working. I figured it was the bulb which had never been replaced. It wasn't so I called Graybar to ask for repair recommendations. A lovely voice named Charlotte offered to research the product and get back to me. THAT IS CUSTOMER SERVICE!

I have never experienced such an unprofessional organization. They are unethical and liars. The…read morework they performed was adequate but they quoted one job and then billed me exorbitant fees for two jobs that were not authorized. And then had the audacity to lie about it. They went further to say they needed to charge those fees because they "are not profitable and have to raise rates." Not surprising, but you cannot charge for work that was not quoted or authorized.

Because of the peculiarity of my house, 360 had a tough time installing new sinks and faucets - in…read moreno way their fault. Nevertheless, the guys that came were all uniformly cheerful and professional. Now I have a new go-to plumbing company. Not that I wanted one, but I know who to call with confidence.

We recently had a mini split A/C and heating unit installed at Divine Decor and More by Rogers…read moreHeating and Air, and we could not be happier with the experience. From start to finish, their team was professional, knowledgeable, and courteous. The installation was done efficiently, and everything was explained clearly. Our new system works great and has already made a huge difference in the comfort of our business. We truly appreciate the quality workmanship and excellent customer service. It means a lot to support a dependable local business that takes pride in their work and cares about the community. If anyone in the South Boston area is looking for heating and air services, we highly recommend Rogers Heating and Air. Thank you again for taking such great care of us at Divine Decor and More! Brian Davis was the technician who performed the service and was very professional and polite. Rick Mann was the first technician and did an awesome job helping me get established.

I called Joey on a Thursday just before this July 4th weekend. Needless to say they were strapped…read morewith this heat wave and didn't have resources. I was in a significant bind with my family situation and their medical needs and Joey came through. He called a wonderful young man who was off at home and sent him to us. His name was Caleb. He worked for hours to correct the situation and restore water to the home. He threw himself right into the mud and muck and worked until it was done. Such a tremendous and positive attitude for a young man. It was refreshing. He needed a fitting and he called for reinforcement and another experienced plumber, David, dropped what he was doing and came out immediately to help resolve the issue. I cannot express my gratitude for their professionalism, competence, and caring. This is not something one finds very easily anymore. I cannot recommend them or their company enough. They were in a word exemplary. Thank you Joey, Caleb, and David, you represent the kind of values that make a company truly great!

Shortly after leaving this review I was contacted by the owner of Advanced Plumbing. I'm changing…read moremy review because of their amazing customer service and their dedication to their customers being happy. He explained to me how my service was guaranteed for a year and that they'd gladly come by to replace my toilet for the new one of purchased at no cost. They showed up on time, kept me updated throughout the day and finished the job quickly. Now I have a new functioning toilet so thank you! Re-update They misquoted me on the replacement of the 2nd toilet which I had them do at the same time as the other I had issues with. (told me it would be $120-130 and the other one was free of charge) and now charging me $248. Also the bathroom smells SO BAD now. It smells like sewer water.

do yourself a favor and steer clear of this company! not only does the never answer the phone but…read morethey tried to rack up charges on you that are unnecessary and will ignore your questions and calls intentionally so that they can continue to add late fees to your bill. Apart from that, they have absolutely no idea what they're doing and the owner , justin , has absolutely no idea how to run his company. They will have to come back five times to fix the same issue because they don't take enough time or care to fix it right the first time and they overcharge you crazy amounts!! WORST RAN COMPANY IVE EVER SEEN. All they care about is how much they can get out of you.. sad.

Justin King did an excellent job of locating and repairing a water line leak…read more He communicated well and kept us informed of the steps to fix the problem. VERY PLEASED

From the owner: We are a underground utility company and our services include excavation, directional drilling,…read morewater , gas, electrical and sewer line repairs and installations.

Our gas was shut off by the city following a leak. Plumber Near Me had some of the earliest…read moreavailability to address the leak, and sent out Tyler to diagnose and repair the problem. Tyler was great! He accommodated some specific requests of mine, took pictures of the issue, walked me through the process, and repaired it within 24 hours. Tyler went above and beyond in his responsiveness during and even after his job; answering post-repair questions I had and providing me with information I needed to give the city. The cost of the repair seemed high, but given the circumstances, I could not obtain other quotes so I have to assume it was fair. Overall, I am pleased with the interactions I had with Tyler and the work he completed!

The guys, Jesse and Mason, were prompt and knowledgeable. We had a leaking toilet, they diagnosed…read morethe issue, left go get parts, returned and finished the job, all in a timely manner I will absolutely use them again!

If you want high cost for sub quality work & slow turn around times due to a scheduling middle man,…read morethen go for it. They do not schedule enough time for you or other customers appts., which will result in yours being repeatedly delayed or cancelled & requiring additional appts. to complete your work - even if your projects are weather dependent. I specifically scheduled mine on a full dry week leaving plenty of time & they bumped my original appt. b/c the handyman ran a full day late on the appt. before mine, not allotting enough time for either parties work. Funny the owner is denying this b/c then I had to explain to their scheduler Misty you cannot stain a deck with pending rain... She originally wanted me to & I have records of every interaction w/ this company. My assigned handyman forgot several details & the largest ticket item I needed done, which was my deck staining, when he first came out to provide estimates. Therefore it was initially missing from my quote (only 6 items total) & took several days of follow up before I could even get the work scheduled. This is a pretty large oversight. 1 of these details was he either blatantly disregarded, or forget my request on how I wanted 2 custom sized roller shades outside mount installed on 2 of my windows (with the shade measurements being based off where I wanted the shades mounted). I clearly stated this when he came for the quotes. I even pulled the blinds out of the box to show him. He actually mounted them exactly how I said I did not want them mounted (directly into my slim wood trim which I could have done myself in 10 minutes & would not have been something I'd pay for), so I paid almost $170 (extremely overpriced) for something I was very clear I did not want. When I mentioned this they still only offered to discount the price; what I got was literally not what I asked for. I asked him about it after & it was obvious he didn't attempt to do the drywall mount like I requested based off his answer. I asked if he found a plate further back behind the drywall, or something that would have prevented using the drywall anchors like I requested during the initial quote & he had no answer... He simply did what was easier. I also had a front wood gate that was sagging significantly on 1 side (however both were sagged) that I said I needed repaired. He decided on a gate door kit to repair the gate. The next day I came out to see 1 of the doors was still hanging in the exact same position as before, where it was dragging on the driveway which required you to pick it up to open it. So one side was lifted up about 4-5 inches & working properly, but he decided it'd be acceptable to leave the other door visibly hanging crooked? It wasn't until I asked if he could correct the right side or do something to complete the repair that it was fixed ‍ I'm sorry, but why do I have to even ask for this? Then there's my deck... which was power washed & professionally cleaned for a coat of stain w/ a 1 coat Cabot deck stain I purchased. The handyman rolled the flats w/ a roller in lateral sections instead of the entire length of the boards (everyone knows this is not how you stain a deck)- of course resulting in huge sections of the deck drying at different times & leaving visible weird patches & overlapping marks all over the deck. This wouldn't even be the right application method if this was paint (which is obviously much more forgiving). This results in no stain applied b/w deck boards & leaves visible drip marks in b/w every single board of the deck - because YOU DO NOT ROLL A DECK. Rain proximity has nothing to do w/ not knowing how to stain a deck. The posts also have visible drips & overall just missed spots & sloppy work throughout. The only way to fix this is to literally power wash & re-stain the deck AGAIN. Sanding does not remove the banding. So you'll be required to fix the work with exceptionally more time, labor, & $$. It looks like a lot of people got someone good, but they're paying to be a sponsored result, & I would definitely hire at your own risk, since for me it was clearly not worth it.

I am writing to express my deep dissatisfaction with your delayed response to my complaint and the…read moreoverall service provided by Magic Make Readies. The lack of urgency in addressing my concerns demonstrates a clear disregard for customer satisfaction. Furthermore, I find the suggestion that I received a "free estimate" as a favor to be dismissive. As a customer, my time and resources are valuable. It appears your primary objective is to rush clients into binding agreements without genuine concern for their specific needs or input. This bathroom remodel was intended as a gift for my wife, who is currently facing a difficult medical diagnosis. I clearly expressed the importance of a specific timeline during our initial discussions, yet these requirements were ignored. Instead of providing the support I needed during this stressful time for my family, this experience has only added to our burden. Your company's performance has been a significant disappointment. I expect a more professional approach to resolving issues. They our quality companies out there this is not one of them.