Came in 30 minutes before closing. The lady was very nice and efficient at her job. She had us in…read moreand out in no time. Explained everything greatly and very good at what she does. Definitely would go back and refer this place to a friend.

Yes, only option is to rate a location! I don't use any locations, I use on-line banking which is…read morepretty good but calling! Oh my! If you have questions that are more than my acct balance etc, then things get interesting!

Excellent service. Friendly and very customer oriented. Probably could use a little more counter…read morehelp on 1st & 15th of the month for paydays.

I joined the Sun State Federal Credit Union in January of 2013 after about 13 years of service with…read moreanother bank that I was treated with respect and dignity the entire length of my patronage. I wish that were the case here at Sun State Federal. I have had 2 security issues since February 28, 2013. Twice someone has accessed my accounts and purchased things with my debit card without my knowledge and while I had full possession of my card. I haven't ever recovered the money stolen as of yet, with the latest identity theft being over 45 days. I filed a appeal on the 1 st division not to return my money. They by law had a limited time to respond and have not. Same as the investigation into this fraud. I was spoken to like I was the criminal and treated as such. I have never been so humiliated or embarrassed in my life. I couldn't leave my home or talk on the phone for 2 weeks. I still am waiting for this establishment to make me show again. I lost almost $1000.00 in all. This is not something I am willing to forget about. I am a senior citizen on limited income. I need to let people know how this credit union is doing and to be aware of identity theft and the hazards of it. People Don't want to help find the culprits and the laws are not up to date. They don't usually try to find them, because the law protects them. But yet we the victims suffer the damages and sometimes can never get our lives back.

I have been with Sunstate Federal credit union since the 90s , They are awesome to deal with and…read morehelp Veterans better than the banks that say they are Veteran friendly, I have also had identity thief from my account and they handle it immediately . The staff at the Chiefland office sets the standard on taking good care of their customers.