While trying to navigate the hell that is health insurance, I stumbled upon Young Insurance Brokers…read moreand Rob Young (the owner). I was confused about lots of things and Rob spent quite a bit of time helping me. He explained how things work and the different kinds of coverage and really helped me get educated about what I needed. I wanted to purchase my insurance from Rob because he spent so much time with me, however the best plan for me turned out to be one that doesn't pay commissions. Despite that, Rob still helped me with information, phone numbers, etc., even though there was literally nothing in it for him! As soon as I need other insurance, I will be going back to Young Insurance Brokers. It's rare to experience excellent customer service, but with Rob I got great customer service even though I wasn't even a customer!

I have known Robert for several years and he has always worked very hard to make sure his customers…read moreare taken care of and covered effectively and at a fair price. I highly recommend him to any of my friends for their insurance needs.

I am writing to formally express my disappointment regarding the lack of communication from Kent…read moreBaker's office. I have been a State Farm customer for 40 years, 11 of which have been with Mr. Baker's agency. On Thursday, I requested a call from Kent. I was informed he would be out of the office until the following week, yet staff could not provide a specific return date. I waited until the following Friday to follow up, only to be told he had been out sick all week. Since then, I have received no further updates or a return call. Given my long-standing loyalty to State Farm, I expected a higher level of professional courtesy and proactive communication.

Had a great experience with this State Farm office. When I first moved to Nevada I just picked a…read morerandom office & they were horrible. Did some research & switched over to Kent Bakers office, and they've been so prompt & accurate since. Highly recommend this location!

My insurance company for several years. They've helped me a ton over the years. Good local agency…read moreif you want individual service.

They are a wonderful office to work with. We have been clients over a decade and still work with…read morethem from 2k miles away because we appreciate their support and friendliness.

Thank you Makenzie for great customer service I really appreciate your quick…read more response and now I'm going to be saving money with my home Insurance! I can recommended to family and friends...

Thank you Kathy for the exceptional customer service! Very hard to trust insurance agencies these…read moredays and she puts my mind at ease.

Spoke with Angela today at the office and she was very helpful getting new insurance for a new…read moreauto. Couldn't have been anymore helpful. If I had any concerns that needed to be addressed, I would hope I would be able to have her help me.

I wrote my Insurance with Paul in December. Very professional guy. He was able to match my…read morecoverage, and save me $100 a month. If I have questions or need help, he's always very patient and helpful. I text him at all hours, and either he or someone in the office is always quick to respond.

I was referred to Paul by a former co-worker for a quote and even though I wasn't shopping for…read moreinsurance, as a courtesy to my friend, I allowed him to give me a quote. WOW - He came back with a great quote so we went to see him and switched that day. He made it so easy for us. That was probably 3 years ago and Paul has always gone the extra mile for us. Twice I have either missed a signature or changed payment and needed to sign something - and both times Paul offered and then personally brought them by our home so we didn't have to drive to his office. He is always available (and yes as someone previously reviewed - when you have changes, everything in writing so email is best) Thats just standard practice - an agent wouldn't be an agent very long if he changed your policy without written authorization. Additionally, he has been available to us in the evenings, and even on weekends. 2 years ago I was at the dealership buying a new car and because it was Saturday, called to leave a message for him for a quote on the new vehicle. He called me back immediately and all I had to do was text him the VIN number and he had a quote back to me in minutes. Paul is beyond professional, he is personable. He takes a personal approach to handling our insurance and found ways for us to save even more (by switching our homeowners policy over to Farmers, we saved even more on our cars. I've recommended Paul to SEVERAL of my friends - and even though my original friend went on in her career and no longer works for him - we're still there. And very happy.

Back here again!!! . Turns out this location will put points against you if you file a claim of an…read moreaccident you are not at fault for. Wow StateFarm is shady and Monica is shady. Oh and still no phone calls from this office. By law if an insurance company puts pints against you on your record, they need to send you a letter in the mail, email and in the claim file. None of those notifications were made to the driver, ME.

She was so much help!! I wish I could give her office staff 10 stars!! they were fast and…read moreefficient. They were ready to help and take their time to make sure I was taken care of. The staff were very nice and welcoming. I definitely recommend this office!

Kimberly is beyond amazing and got me through something that is normally stressful for me. Her…read moreexpertise and spirit I am beyond grateful for.

First time going to Pronto tax.Alexa is professional took her time in assisting me with my…read moretaxes.Fully satisfied and happy with it and I recommend this business.