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    Ameriwealth Retirement Services

    5.0 (1 review)
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    1 year ago

    Bob and Ellis have been nothing short of super helpful and kind. Definitely recommend.

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    Ascensus

    Ascensus

    (113 reviews)

    I would give them a zero if possible. After 25 years at a company which was managed by Merrill…read moreLynch and I asked to have my life saving rolled over to and IRA. They insisted that is HAD to be mailed even though Merrill was managing the IRA. Their customer service was horrific...! I live in the city of Chicago and the mail system is unreliable at best. I was uneasy about having my life savings get thrown over the side of a bridge, which is know to happen. After much pressing they offered to us UPS. I requested to have a signature upon delivery, which I figured would be common given the amount of money. My customer service person said she could not request that service but had no problem charging me for the UPS delivery. She told me it was my responsibility to contact UPS when I get the email confirming delivery. When I contacted UPS they said the person who set up the delivery was responsible for setting up the type of service. So, UPS could not change it to a signature. In the end UPS made it happen after talking to a great customer service person at UPS. No thanks to Ascensus. AVOID ASCENSUS LIKE THE PLAGUE. WORST EVER....!

    Oh, a $75 fee to access my own money... what a brilliant innovation! Nothing says "trustworthy…read morefinancial institution" like charging customers for the privilege of leaving. It's almost impressive how aggressively short-sighted that is. Instead of building loyalty, they've somehow turned a basic function into a reason to walk away. At this point, it feels less like a business decision and more like a masterclass in how to drive customers out the door.

    Charles Schwab

    Charles Schwab

    (1 review)

    I have been going back and forth over writing a review. I usually let things go, but this…read moreexperience I could not. The experience I had upset my husband and me. So, upon reading several negative reviews on the Charles Schwab Horsham branch, I took a chance to go there anyway due to the convenience of the location. The female representative in the office was very friendly and offered great customers to her ability. However, when the Branch manager came out. That's when my experience changed. The branch manager was not welcoming at all. My husband wanted to ask him a question; he seemed uninterested, very nonchalant in his response to the point of being stand-offish. He referred us to the other account rep in the office, and he seemed not to care either. Although we have a fiduciary to manage our account, I felt being a customer to Schwab for 25 years; he could have at least been courteous towards us in seeing if our question was something that he could answer. I may not have a hundred thousand dollars in my account, but I deserve to be treated with respect with the money I have in my account. This was my first time at that branch and my last. I will drive to the Philadelphia branch regardless of the travel distance for better customer service.

    From the owner: Chuck Schwab started a stock brokerage company with a simple question: isn't there a better way?…read moreThat question led to the establishment of a new kind of investment firm - with a more contemporary approach to wealth management based on a set of core values and beliefs, not just profits and losses. These core beliefs have led to 40+ years of serving clients, innovating on their behalf, and developing brokerage products and financial services that put them - not us - first. At Schwab, we offer a wide range of wealth management services, personalized financial advising and retirement planning, and expert investment research, as well as a number of complimentary workshops covering everything from investing essentials to complex trading strategies. Brokerage Products: Not FDIC Insured - No Bank Guarantee - May Lose Value

    Ameriwealth Retirement Services - financialadvising - Updated May 2026

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