I would give them a zero if possible. After 25 years at a company which was managed by Merrill…read moreLynch and I asked to have my life saving rolled over to and IRA. They insisted that is HAD to be mailed even though Merrill was managing the IRA. Their customer service was horrific...! I live in the city of Chicago and the mail system is unreliable at best. I was uneasy about having my life savings get thrown over the side of a bridge, which is know to happen. After much pressing they offered to us UPS. I requested to have a signature upon delivery, which I figured would be common given the amount of money. My customer service person said she could not request that service but had no problem charging me for the UPS delivery. She told me it was my responsibility to contact UPS when I get the email confirming delivery. When I contacted UPS they said the person who set up the delivery was responsible for setting up the type of service. So, UPS could not change it to a signature. In the end UPS made it happen after talking to a great customer service person at UPS. No thanks to Ascensus. AVOID ASCENSUS LIKE THE PLAGUE. WORST EVER....!

Oh, a $75 fee to access my own money... what a brilliant innovation! Nothing says "trustworthy…read morefinancial institution" like charging customers for the privilege of leaving. It's almost impressive how aggressively short-sighted that is. Instead of building loyalty, they've somehow turned a basic function into a reason to walk away. At this point, it feels less like a business decision and more like a masterclass in how to drive customers out the door.

Hi, I spoke to Shawn…read moreafter being in the audience for Jeff's presentation in Cranbury. Jeff's informational session was fantastic! When I had a follow-up call with Shawn, he explained a few different guidelines when it comes to retirement strategies and was truly informative and helpful. Shawn understood that many of us do not have large investments yet, perhaps we still have a decade until retirement. He also explained HSa's to me and provided me with valuable resources.I would highly recommend Thrive Services to NJ communities. Thank you Shawn, Jeff and Team!

This company seems to be all about the surface and not substance. They kept sending me very glossy…read moreand expensive advert fliers and invitations to dinners so they could make sales pitches at me, each one I rejected. This doesn't stop them from sending out more unwanted junk mail and they clearly are not monitoring what is/isn't working but throwing money away in the same manner. Hardly the actions of a company you want to trust with your money. Add on to this and I have heard they have been laying off staff and lowering internal targets which sounds like they are running into other problems, all of which builds up questions about them and should make any potential investor wonder why go here and not to someone else?

Allison is an incredibly thoughtful partner to have while working through your specific financial…read moregoals. She dives in to understand what will suit your situation and priorities in order to provide you with the best approach. She will also help you be flexible and pivot as life changes.

I have known Allison for twenty years and she is phenomenal at managing finances. Her advice over…read morethe years helped me develop my retirement fund, budget the money from my paycheck and create savings that allowed me to buy a house and be ready for three children. Because of this financial stability, I have the peace of mind that I'm not going to have major money troubles in the future. I highly recommend her services for anyone that is struggling with finances or just wants excellent advice!

I have been going back and forth over writing a review. I usually let things go, but this…read moreexperience I could not. The experience I had upset my husband and me. So, upon reading several negative reviews on the Charles Schwab Horsham branch, I took a chance to go there anyway due to the convenience of the location. The female representative in the office was very friendly and offered great customers to her ability. However, when the Branch manager came out. That's when my experience changed. The branch manager was not welcoming at all. My husband wanted to ask him a question; he seemed uninterested, very nonchalant in his response to the point of being stand-offish. He referred us to the other account rep in the office, and he seemed not to care either. Although we have a fiduciary to manage our account, I felt being a customer to Schwab for 25 years; he could have at least been courteous towards us in seeing if our question was something that he could answer. I may not have a hundred thousand dollars in my account, but I deserve to be treated with respect with the money I have in my account. This was my first time at that branch and my last. I will drive to the Philadelphia branch regardless of the travel distance for better customer service.

From the owner: Chuck Schwab started a stock brokerage company with a simple question: isn't there a better way?…read moreThat question led to the establishment of a new kind of investment firm - with a more contemporary approach to wealth management based on a set of core values and beliefs, not just profits and losses. These core beliefs have led to 40+ years of serving clients, innovating on their behalf, and developing brokerage products and financial services that put them - not us - first. At Schwab, we offer a wide range of wealth management services, personalized financial advising and retirement planning, and expert investment research, as well as a number of complimentary workshops covering everything from investing essentials to complex trading strategies. Brokerage Products: Not FDIC Insured - No Bank Guarantee - May Lose Value

Diversified has been handling our finances and taxes for sometime now. We've been extremely…read moresatisfied with all aspects of the services they provide. If you're looking for an honest, attentive and professional company to handle all you financial needs, including retirement planning, Diversified is the company to choose.

From the owner: We Invest in Your Happiness. Contact us for a free consultation. read more

Tom and I have been clients of Franklin for the past 6+ years. Changing investment firms was a…read moredecision that we took great care and time in researching. We have concluded that this was the BEST decision we ever made regarding who best to watch over our investments. The Franklin team has become like family...they are smart, knowledgeable and always willing to help in any way. They see us as "Tom and Geri" and give advice based on knowing who we are and what risks we are willing to take. We are not lumped into "you fit this profile like many other clients" philosophy in giving investment advice. So if you are looking for an incredibly knowledgeable and caring group of people to manage your investments, you cannot go wrong with Franklin Retirement Solutions! They truly are the best!!

Great customer service in branch! Danielle branch manager goes above and beyond to help!read more

walked right in, was able to get a new card and was greeted with friendly and attentive staffread more

This was the worst banking experience I've EVER had and here is why:…read more I recently stopped by this PNC Branch to deposit and withdraw some cash. Of course when you want to deposit money, they treat you like a queen and there are never any issues with putting my money in their bank. But when I went to withdraw some cash (which I do consistently on a bi-weekly basis), you would have thought I was trying to rob the place. The teller (Nataly) asked for another form of ID and I gave her my ATM card in addition to my drivers license. She then said she needed to get approval so she walked three windows down and was waiting to get approval. Well that lady (Lisa) had a customer so I just stood their waiting for a few minutes because apparently there was no one else who could "approve" it. Finally Nataly gives my IDs and withdrawal form to Lisa. Then Lisa yells down to me and asked if I was in town for a visit. I didn't appreciate that she yelled so the whole bank could hear our conversation when she could have asked me to walk down there or she could have come to the window I was at. I explained that I was in town for the weekend. She then proceeded to ask why I was in town and did it so everyone in the bank could hear. I finally walked to her window and asked why this was an issue since she had my drivers license and ATM card. Lisa had an attitude the whole time I was trying to convince here that I was who I said I was. She insisted that they needed to verify who I was since I was in PA and had a VA license, but she could have done it with out the attitude. I told her I appreciate that but I answered all of her questions, so she didn't need to be so accusatory. She then asked me to verify my last transaction, which I did and then she finally seemed like she would give me my cash. Remember this is MY money I'm talking about here. I wasn't trying to get a loan from the bank, I was simply trying to withdraw MY money. She finally handed me my cash and I asked for an envelope and she said they are sitting right there at the edge of the window and wouldn't even hand it to me. She didn't even count money for me or put it in an envelope. So I stood there and counted my money at her window and put it in my envelope myself. I've NEVER experience such bad customer service! I've been PNC customer for a while now and this service was unacceptable. I definitely will NEVER go back to this branch and I'm considering not banking with PNC anymore because of this awful experience.

Everytime I go I am greeted by such nice people. I just joined this bank and love the branch!read more