said i would get a call back the following week, and i never received one. its been two weeks now…read moreand haven't heard a word. Thanks but no thanks try wheeling heating and cooling or w&w construction.

From the owner: Dvorak and Son Heating Cooling & Plumbing in Bellaire, Ohio is the Ohio Valley's leading heating,…read morecooling and plumbing company. As your Trane Comfort Specialist & Mitsubishi Ductless Pro, we provide custom heating, air conditioning installation, repair, air purification, UV lighting, water heater installation, plumbing services, gas line repair, maintenance agreements and more. Stop by our showroom in Bellaire, OH. Family owned and operated. Serving the OH and WV for over 30 years. Fully licensed & insured.

Disappointed 18 year customer. I have been a previously…read moresatisfied long time customer of HE Neumann, but that all changed in December of 2025. I had routine maintenance on my 2 year old Carrier furnace and afterward, it would not work. This became a two month headache of failed attempts to diagnose the problem, freezing cold nights trying to sleep, an expensive bill for all of the unproductive service calls and mostly a deep impression of indifference on the part of the company. Perhaps they are so big now that a residential customer is unimportant. Their claim of 100% customer satisfaction guaranteed was no part of our experience. Aside from one individual who attempted to help us, management has been silent and indifferent. This company feels just like every other company these days who has outgrown their need to listen to and help a customer. I will pay our expensive bill that took two months to generate before a solution was found and even then it is not conclusive that the AC will work in the spring. Please if you are looking for a heating and cooling company, consider this experience of ours. Sadly this company does not focus on customer service as they once did, we are extremely disappointed. Jamie Braunlich Wheeling, WV

H E Neumann has been around for a long time. Three generations of my family will call no one else…read more We even have their name and phone number on the furnace. My mom died 12 years ago, and wanted to make sure I knew who to call! Thanks, Mom, and thanks H E Neumann.

Terrible! Nothing but problems since install. Owner refuses to admit their fault. Secretary was…read moreunbelievably rude and unhelpful. Do not recommend!

I have been so impressed with the service that this company has offered. They have been…read moreprofessional, kind and diligent on making sure that all issues have been taken care of. I am so grateful for their proactivity on taking care of our home!

Called to get an appointment to get a drip fixed. I was told they were super busy and it could be…read moreweeks before they could come out to fix it. I was fine with that. Glad you guys have a thriving, busy business. That's great! What I wasn't fine with was not even being able to make an appointment when I was talking to the person who does the books. I was told that I would be called the following week to set up an appointment. Well that call never came. Guess they don't need my business that bad. Must be doing so well they can pick and choose jobs. Not a good look, guys. Oh, heads up, they want your credit card info before they come out. Not comfortable with that whatsoever.

We had multiple plumbing jobs in our home and had to find a new plumbing company whom we could…read moretrust. I honestly cannot be more pleased with this business and its workers. From the very friendly lady who answers our calls to the nice , efficient and professional gentleman that did our work for us. It was done perfectly and we were surprised at how quickly they did the job. They don't drag it out as many will do just to get the hourly charges up. We have officially found our new go to company for any future HVAC and plumbing needs. Thank you so much

We had whole house HVAC installed by them. We found them extremely professional, prompt and…read morecourteous to our needs. Have had them return one time for a service call ( not their fault but ours) and have exact same positive experience. In this day & age of corporate installers with no concern other than turning the job over. We found his personal care as something we treasure We HIGHLY recommend this company.

I can't believe that the only review I'm seeing on here for Justin Lendon is a one star. We've…read morecalled Justin 3 times for 2 separate homes. The first time he had a very easy and affordable fix for an AC issue that we thought we were going to have a large expense on. The latest time we called him was about a week ago, and he's already nearly completed a new Furnace and AC installation for both sides of our duplex. I've found him to be nothing but professional, hard working, pleasant, and honest. I couldn't recommend him enough. Please read past reviews for a more accurate evaluation of Justin's work instead of this solitary bad one.

Based on their Sept 9, 2024 "9-11" ad... I would never use this business. Insensitive,…read moreinappropriate on all levels. Obviously this business did not lose any family members in this disaster, unlike the unfortunate thousands of others who did. This business should be embarrassed for making a joke out of the mass casualties. Hopefully you go out of business.

From the owner: Specializing in Heating Cooling Installation and Repairs along with a 24 Hour emergency Hotline…read morewith experienced licensed Technicians and Installers

I purchased an ac unit from them in May 2020. Great people came and professional installed it very…read morequickly. It's been fine up until August of 2024. I had a warranty with them 5 years part warranty and 1 year labor warranty. I reached out to them in September 2024. I always maintained a good relationship with them so I thought. I had another company come out and they said my TxV valve needed to be replaced. My ac was blowing warm air and the thermostat was changed etc... I reached out via Facebook and James said they were moving to a bigger facility and he would text me when he could come out. A week went by he never responded I reached back out again nothing. I knew he wasn't honoring the warranty I received. I didn't think they were like this. I'm still open to working it out with them and maybe even getting a new hearing unit installed. I rarely hold grudges but, honor the warranty man. Not sure what the issue was with James he kept making excuses all the time. I guess it is what it is. I've looked into pursuing a civil case for not honoring the warranty I have the paperwork still but the lawyer said it would cost quite a bit of money for me by the time it's over I could spend that on a new ac. I wish we could've rectified the issue that's all. I told everyone about them they were great family owned business and did such an amazing job. Make sure these clowns register your units I found out my unit was never registered they're ripping people off big time. Live and learn.

J & J offers the most reasonable prices around with excellent customer service. They installed my…read moreair conditioner quickly and efficiently with no mess left behind. My call was returned immediately with constant communication throughout the process so that I knew exactly what to expect! Often available for an estimate the very same day! They do great work! You won't be disappointed!