Hospital is beautiful. Lobby looks like a hotel. Hands sanitizer all over the place…read more The only thing, we went to see a friend's father, he's suppose to be on isolation, the staff that we approached didn't give us that information. I think, it's important that visitors are aware of this situation. There were signs by the door but, a lay person might not know what that means. I didn't see a sink to wash my hands when I went to the bathroom. I saw one sink in the room.

imaging Center I…read morecame for an examination and I must say it was fast and pleasant. The staff very professional and the imaging center was clean. I recommend Orlando Health Imaging Center.

(This review reflects my personal opinions and experiences as a former employee. It is written…read moresolely from my perspective and should be interpreted as such.) I would not recommend working at Central Florida Vein and Vascular (CFVV) under any circumstances. In my personal experience, this company demonstrates a lack of respect for its employees, poor leadership, and an overall toxic culture that leaves staff feeling overworked, underappreciated, and unsupported. Turnover is extremely high -- new hires come and go constantly, forcing existing staff to cover multiple roles without additional pay or recognition. Employees are expected to juggle front desk duties, scheduling, insurance, and assisting -- often with little to no proper training. Communication is poor, processes change frequently, and management expects staff to "figure things out" on their own. Leadership is largely absent. The main physician who owns the company is rarely present at any of the offices and seems disconnected from the daily operations. Patients have complained about rude or dismissive providers, yet these concerns are brushed aside. The office manager, who oversees multiple locations, contributes heavily to the toxic culture. In my opinion, they do very little actual managing. Instead, they gossips about employees to others, spreading rumors instead of addressing issues directly. They refuse to put anything in writing, insisting on phone calls so there's no record of what they say. I personally requested a raise over text -- the only way they communicate -- and during a phone call they verbally agreed. Months later, the raise never came. The assistant office manager is known for favoritism and drama. They clearly favor certain Spanish-speaking employees and often speaks in Spanish about others right in front of them, creating division among the staff. At the Villages location, I personally witnessed behavior that raised serious concerns. The doctor frequently failed to properly explain procedures to patients, often repeated the same plan of care for everyone, and displayed poor bedside manner. Several employees, including myself, brought up potential HIPAA and safety concerns to HR, but they were ignored. The nurse practitioner was equally unprofessional in my experience -- impatient, dismissive, and more interested in personal phone calls than patient care. Numerous patients complained about their rough manner and lack of compassion, but again, no changes were made. I was ultimately fired for "seeming unhappy" -- not for performance, attendance, or misconduct. I later found out that other employees were told I was being fired before it happened, and that management had already started interviewing people to replace me while I was still working there. That level of unprofessionalism and lack of respect speaks volumes about the culture. From a patient's perspective, the environment doesn't feel much better. The office atmosphere is cold and impersonal. Procedures are not clearly explained, and patients often discover they need multiple additional treatments even after being told their care was complete. On-time patients frequently have to wait because late arrivals are still seen. The office is often empty, which can make the place feel uncomfortable and unsettling. Overall, in my experience, Central Florida Vein and Vascular suffers from poor management, lack of accountability, and a toxic culture that affects both staff and patients. Leadership avoids responsibility, HR ignores complaints, and turnover remains constant. If you value professionalism, honesty, and respect -- I'd personally suggest looking elsewhere, whether you're seeking a job or considering them for your care. (Every detail in this review is my personal opinion/experience and is alleged.)

Dr Horowitz and staff were exceptional. I had spider veins and they were able to identify the cause…read moreand eliminate all the unsightly veins. Very professional and managed all insurance paperwork to save me money.

Once again I was treated with respect from my experience with check in at the front desk to my…read morewonderful care by the Thom and his MA and back to check out at the front desk. All of my concerns were addressed.

I have been a patient of Dr. Mark Brooks for several years. Over the last 2 years there have been…read moreongoing communication issues with staff such as missing appointments and lab orders not being placed. Staff has also been very unprofessional and rude in person and on the phone. Yesterday I had my annual check-up with Dr. Mark Brooks scheduled. I called several weeks prior to confirm I would in fact be seeing Dr. Brooks and was assured I was seeing him. Last week when I showed up to Quest to do my labs prior to my visit, my order was never sent in and I had to sit on hold for 30 minutes with Dr. Brooks office in order get them to send it over. It was at the end of that call I was casually told that my appointment was with an NP named Kylie and my appointment time had been moved by nearly an hour. Due to the last minute change I kept the appointment as I had prescriptions that needed refilling and I was told that it would be months to try and get another appointment with Dr. Brooks. I was brought back on-time for my appointment at 2:00 PM with Kylie but then left sitting in a cold exam room for more than 40 minutes. The office was dead silent to the point that after 30 minutes sitting in the exam room I had to step outside and make sure someone was there and that they hadn't forgotten about me. This type of treatment is unacceptable. The medical staff had zero respect for me or my time. If Dr. Brooks isn't going to see his patients it should be clearly communicated by his office in advance. Based on a conversation with one of the staff this is a pattern and patients keep getting placed with Kylie. She was the one person that understood my frustration, so that's something. I am very disappointed with how Dr. Brooks and his office handled the situation. Obviously, I will be finding a new PCP so I won't have to experience this again next year!

Very unhelpful and unprofessional. The staff seem incompetent and do not support patients properly…read more Getting a referral feels almost impossible. Overall, a very disappointing experience." My mom just missed her orthopedic appointment because they make the referral process unnecessarily difficult.it seems they pay the staff to find obstacles for the patients well being! Horrible !!!

I can't believe this office has such a low review, those are just old reviews! I have never had a…read morebetter experience than coming to this Sanitas in Ocoee. Everyone is always fast and friendly and awesome. I used to go to a closer location to me, the one in Chickasaw, and this was like night and day a better experience so I never looked back. Dr. Cedric Green is my primary care doctor there and he's absolutely amazing, he really takes the time to listen to every issue you have and is so kind and professional. The whole team actually makes me feel cared for when coming here, which is sooo rare, and this is not a one-off experience, I've been coming here for all of my medical needs for at least a year and a half. Best Sanitas ever!

Always polite informed staff. Attentive understanding patient concern of patients. Never feels…read morerushed.....calm environment. Genuine concern for patient comfort and needs. A place of exceptional personal care per your individual needs. I personally have been to this location at least 3 times never disappointed.

Orlando Health Imaging in Ocoee opened in 2020. They offer a complete line of diagnostic imaging…read moreservices. The atmosphere is comfortable and the staff is professional. I definitely received high quality care. I was able to book a same day appointment and received the results on my health app within a few hours.

Intensive rehabilitation for patients. Sweet and kind nurses. Great speech and physical…read moretherapists!! Good food caring people. Beautiful facilities!

Dr. Tariq Irfan provided great bedside manner. He made me feel very comfortable and listened…read moreintently to my medical concerns. He explained in depth his medical expertise in response to the symptoms I was displaying. He took his time, explained n displayed the MRI imaging in front of me so that I was able to understand what I was reviewing. The office was clean, comfortable and I felt like I was the only patient there. Office staff was very accommodating, efficient and knowledgeable. I was waited on as soon as I arrived. My vitals was taken at my scheduled appointment time then Dr. Irfan entered the physical room within 10 minutes. I was impressed by the efficiency of both the doctor and his staff. I was in and out of doctors office in 40 minutes and felt throughly satisfied with the whole experience

DO NOT GO TO Dr. DEWAN!!!! He and his office manager, Jovanni are the most unprofessional,…read moreheartless physicians office I have been to in 56 years. I had a 2:15 appt to go over test results from the previous week. When I arrived I was told I needed to pay my copay. I replied it's already met. After looking at the insurance screen she advised it wasn't. To be fair my insurance company had a system problem and the oop was showing .05%met but also showing my $6,600 deductible met. Considering that alone would make at least 85% of my oop met and when I saw Dr Dewan the week before I did not pay a copay because they looked it up and it was met. The office manager, Jovanni did not seem able to understand this is an obvious problem with the insurance company or care that their records showed I paid no copay the week before. My daughter and I asked several times to speak to the doctor. He refused to speak with us even though I had a booked appointment!!! I asked for a print out of my records and Jovanni refused to take any action to print them until I followed her order to sit down! Well, I have a severe, chronic back issue and did not want to sit but eventually did what I had to in order to receive my records. Upon receiving the records I was told by Jovanni that Dr Dewan was discharging me as a patient. I asked for a letter from him indicating his reason and was told it will be mailed to me! So if I have a seizure and die tonight would he care! I think not! DO NOT GO TO THIS DOCTOR!!! He and his staff are horrendous.

The staff were very friendly. The procedure was started on time and was completed before I knew it…read more The care before and after the procedure was exceptional. No problem since the procedure.

I can not praise GuideWell Emergency Doctors and staff on West Colonial Drive Ocoee enough. My…read morepartner and I have been patients there through the years. We thank God there is a service like this. Everyone there are all so kind, caring, and can be reached so conveniently. They always make the right diagnosis, prescribe the best medications, give you a detailed report, and to top it all off they contact for you all the specialists you will need to follow up with. My previous visit was on May 12th where I had the good fortune of having Dr.Shelly Birch as my doctor, she had a young woman that worked with her that I am so sorry I forgot her name. Since we had seen her many times before I asked her how she got into this line of work. She said because of her sick son. Please investigate this woman's name for me and commend her as well. I wish I had everyone's name.

I did not know about this place until my Teledoc referred me. I scheduled an appointment and was…read moretaken in 20 minutes before my appointment. I was treated within thirty minutes and then had to get a cscan, a nebulizer treatment and an antibiotic shot. The staff were all so friendly, informative and overall helpful in assessing my sickness. I think this will definitely be my go to place! Thank you to all the staff who made my day even when I was not feeling well!!