Dr Michael Hoffmann is probably one of the best doctors I have ever had on my team. My husband and…read moreI BOTH have been patients of his for years. He is a consummate professional and has dedicated his life to not only Veterans but all his patients. He served the VA Orlando as the Chief of Neurology for over 14 years and has now gone into private practice but not without ensuring he is still contracted with the VA as a community care provider. He is also a professor at UCF and works closes with the RosKamp Institute in Sarasota ensuring Veterans exposed in military service get the help they need. He believes in patient care FIRST as he spends a significant amount of time getting to know his patients, examining and evaluating them for ongoing care. So many times in the medical community you are made to feel terrible about whatever is going on or you are gaslit by the doctors you turn to for help. Dr Hoffmann provides individualized care, treatment, and compassion in all that he does. He is truly a HERO among those who seek out his help. He advocates and goes the extra mile for his patients to ensure they can live their best lives. While the VA throws pharmaceuticals at Veterans like myself, Dr Hoffman looks for alternative ways to manage physical symptoms, and pain. He is a wealth of knowledge and brilliant minded while remaining truly genuine and down to earth in wanting to help all who seek his care. In my lifetime I don't think I have met a more caring, compassionate human. His knowledge and education are impressive and his patient care comes before anything else. He is the Neurologist you want, you have now found, and you will thank me for after you meet him. Go to his website BrainBeatNeurology.com and READ his philosophy on patient care. This is not a gimmick. He is a real doctor (MD) with the biggest heart . Like I said you will thank me later. Well worth the drive to Winter Garden!

Moved to Minneapolis Minnesota.. Appreciate your kindness…read moreand professionalism Sir!!! Neurologist that KNOWS what he's doing!!!

I had the misfortune of seeing Dr. Raam Sambandam (2753 Citrus Tower Blvd, Clermont, FL 34711) for…read moretremors. I specified medication I've taken for over thirty years for thyroid issues on the intake forms. I told the intake nurse about my thyroid medication, then told the Dr. about the medication. After a VERY brief interview he prescribed a medication which I looked up when I returned home. Warnings were prevalent on numerous web pages that the medication he prescribed should NOT be taken with my long term thyroid medicine. On his webpage is a contact e-mail called "helpdesk" I asked two questions 1. Why prescribe this medication 2. Can I have a lite beer once or twice a week (he had never mentioned the adverse effect it could have) I wrote them four times asking why and is another medication available. Never receiving an answer to my simple question I called twice they called back and refused to answer my question, telling me the Dr. only will talk in an office setting. So I was prescribed (for me) potentially dangerous medication. And he won't respond on the helpdesk. Obviously he never read or listened to the three advance warning that I can't take the medicine he quickly prescribed and won't take responsibility for what could occur if I didn't do an internet search.

Update to previous post…read more 6/17/19 - Called today to report some concerns about the medications Dr. Sam has my son taking. The receptionist became irritated with me and claimed they have not appoints now this week. Also - they will stop taking Cigna on July 21st and haven't sent out any information about this change. We have been u see his care for over 3 years. Dr Sam is great. His staff, from desk personnel, reception, office managers have all been terrible. Why we have struggled to continue to see Dr Sam is our mistake.

One of the most dismissive and unprofessional medical experiences I've ever had…read more I had an appointment with Dr. Riaz Shahid and the experience was incredibly disappointing from start to finish. First, communication from the office was extremely poor. I never received a confirmation call for my appointment. When I asked the receptionist about it, I was told they had called, yet I had no missed call and no voicemail. When I asked why a voicemail wasn't left, the receptionist was unable to provide an explanation. Additionally, I had personally called the office multiple times prior to my appointment and could not get anyone to answer the phone. When I arrived for my appointment, it became clear that Dr. Shahid had not reviewed my MRI or even had it available in my chart. As a patient seeking neurological care, I expected my physician to review my diagnostic imaging beforehand. Instead, I felt like I was starting from zero. During the appointment itself, I felt dismissed, unheard, and unsupported. Dr. Shahid did not take meaningful time to understand my symptoms or concerns. When I tried to explain what I've been experiencing, I was met with dismissiveness rather than curiosity or compassion. There was no effort to truly listen or understand what I'm going through as a patient. What was most shocking was being told that this was a "professional office" and that I could leave if I wasn't happy. Patients seek neurological care when they are vulnerable, scared, and looking for guidance. Being spoken to in this way was deeply unprofessional and lacking in empathy. I came to this appointment hoping to find a neurologist who would listen, review my records, and work collaboratively with me. Instead, I left feeling dismissed, disrespected, and completely unsupported. I cannot recommend this physician or office based on my experience.

Avoid dr. Riaz if you value your time, I waited over three hours to see this doctor then I…read moreeventually gave up and left. Receptionist was nice but seemed to not care how long the wait is.

The doctor I feel is very Thorough, knowledgeable, patient, kind, and gives the impression that he…read moreis there for you so you can get better. It did take me a long time for someone to call me back for an appointment the first time. I went to the office maybe the almost end or middle of March and had to go back The beginning of April. I had some issues where I have certain medical diagnoses which restrict me from a normal MRI machine . The MRI service told me that due to those exceptions. My doctors office would need to do a prior authorization before they could do my MRI. I had never heard of this before so I made sure and asked. Do you want me to call the doctors office or the insurance? They said the doctors office. I've worked in pharmacy for almost 20 years and I know for a fact prior authorizations regardless if it's for medication for a medical supply or service, they are all done through the prescriber. I called the doctors office and for about six minutes I went back-and-forth with Teresa and she kept saying how they never do that. They need to schedule it for you. They don't know what they're talking about and after a while of back-and-forth she said please hold and let me see if I can find out. Almost 10 minutes later Evelyn answers the phone and she just says hello. This is Evelyn. I had not spoken to this person today yet. I said I'm holding for Teresa. She said I was told to answer the phone. How can I help you. The correct way to do that would be to say hello. My name is so-and-so. I was told by so-and-so to answer the phone to further assist you how may I help you? Makes sense? Good. Today is April 10 have not heard back anything regarding that check or verification that she was going to do . Yesterday afternoon I received a phone call at 4:33 PM. I missed it because I was working, I stepped out two minutes later and made the phone call and this. Message was saying that the office is closed and that they are now on service. Why would you ask me to call back now? If you are on service? I left a message with the on-call physician. Did not get a call back in the next morning. I had to call three times leave a message the first two on the third attempt someone finally answered. They transferred me to the administrator of the office Jamie . Like I said, I worked for a doctor's office before and worked very closely with my office administrator, and she behaved well above the minimum standards of common decency. This person stated that she was helping the office staff make calls and that is something that she never does so that's why she did not leave her name on the answering machine because if I called back, she would not be the one that I would reach out to and she had no answer as to why you would leave a voicemail asking somebody to call back when your phones are already on service. I will definitely be looking for a new Neurologist, because I am already depressed and anxious as it is that I have to go to a neurologist and live in St. Cloud and drive all the way to downtown Orlando to see these people. The doctor is fabulous, but if I have to deal with that office staff one more time I don't think I'll be able to hold off an anxiety attack. These people have me shaking.

Good doctor. Fairly direct and to the point in his style. The office staff are tough to reach…read more Usually get a lot of voicemail.

I had the pleasure of meeting Dr. Mark Klafter after being referred to him from my primary care…read morespecialist. He is very thorough, kind, and does seem like he cares. However, the staff on the other hand, including the office manager are a very unprofessional. I was trying to get an MRI and at the imaging center. They told me the doctor would need to do an authorization. When I called the doctors office it was pretty much a no that's not how it is you should call back and doublecheck. I do not feel as it is my responsibility as the patient to have to negotiate a prior authorization when it is in fact, the Doctor Who is supposed to fill it out. There seems to be some miscommunication between both parties however they would not speak to each other. I had to be the catalyst. If you do not mind not getting the best customer service, I highly recommend this position Dr. Mark Klafter.

My general physician recommended I go to a neurologist for headaches I have been having. One of…read morethe doctors on the list was Dr. Klafter at Neurological Services of Orlando. I have called them four times in the last month and I have had my doctor's office send my records. The office have not return my calls. If the office cannot accomplish the basics, how can I expect their service if it is a matter of importance.

It is impossible to get in touch with this provider. You will die before they call you back or…read morecall you in a prescription refill. Do yourself a favor and seek another neurologist who cares enough about his patients to call back when needed.

Unable to get through to the office to make a simple straight forward request. Everything is…read moreoutsourced. What an awful experience.

This woman saw me a couple times in the hospital. She doesn't accept credit cards, she has no…read moreonline billing system, you must take time out of your day and the mountain of medical bills you are already paying and send her a check or a money order. I haven't had checks in over 6 years, so now I get to rearrange my life because this woman is so selfish that she can't see how ridiculous and inconvenient this is. ABSOLUTELY SUCKS, COME INTO NEW MILLENIUM PLEASE.

I saw Dr. Toshniwal (formally Dr. Bansal) for the first time yesterday and was very impressed with…read moreher professionalism, empathy, and medical judgement. I suffer from chronic migraines, which have been managed well over the last 4 months with medication, but have increased in frequency/severity over the last 2 weeks and were causing me to miss work and social activities. I needed to find a neurologist in Orlando after moving from Chicago a few months ago but many of the offices I called had very long waiting lists (some 5 months long!!). When I called Dr. Toshniwal's office they were able to get me in the very next day! The office itself is very tiny and outdated but cute. It lives in the Orlando Medical-Dental Center complex and is on the ground level in Suite 109. The waiting room is lined with chairs and wood paneling. Dr. Toshniwal took time to listen to all of my symptoms & concerns, asked a ton of questions, and did a thorough neuro exam. Overall the exam took about 20 minutes and she sent my new prescriptions electronically to the pharmacy. I'm very happy to have found her.

Exceptional Care Made My Healthcare Transition Seamless…read moreMoving from Maryland to Florida, I had serious concerns about transitioning my healthcare from Walter Reed Medical Center to a new provider. Those worries have completely disappeared since becoming a patient at Neurology of Central Florida. Dr. Cabrera's office operates with remarkable efficiency appointments consistently start on time, and her staff demonstrate both passion and professionalism in everything they do. I'm particularly grateful for my provider, Cynthia Otero, MSN, CNRN, NP-C, whose expertise and dedication have given me complete confidence in my continued care. I no longer have any concerns about my healthcare. This practice has exceeded my expectations in every way.

Staff is rude. Office is small, loud, and chaotic. Chairs are the most uncomfortable I have ever…read moreexperienced. Been going there for three years and have never met Dr. Cabrera only an endless array of NPs and PAs.

Dr Oppenheim was called in to do a consult on me at FL Hosp Altamonte, and I was warned by the…read moreattending that he was probably "going to be moody" and that he would "catch hell" for asking for a Saturday night consult. I caught hell instead. I was having such severe muscle spasms that I was on all 4's, head on the bed, screaming, when he finally got there. He came in the room and said "turn over" and because I physically could not, he announced after about a minute "Well then if you aren't going to comply I'm leaving" and walked out of the room. My bf and daughter had to CHASE HIM DOWN THE HALL & BEG for him to come back. When he finally did, the nurses were able to turn me on my side and cover my breasts (because I was so hot they removed all my clothes) and he literally took out a penlight, did a one-two pupillary check, said "She's lying" - and left. The next day the attending said "we know you are faking and jumping hospitals to get disability" because that was Dr Oppenheims exact words were to him. I went to a neurosurgeon recommended by a nurse a few months later as I got worse and worse, and found out I had a broken neck, VBI, CCI, AAI, traumatic Chiari, and high intracranial pressure...all things that could kill you instantly in and of themselves. I had brain decompression and cervical fusion with 2 giant screws to hold my neck together, as well as stem cell fusion grafts because my ligaments were torn C1 to C7 from a previous fall. I have fistulas now in my sinus/ears where CSF will pour out when my intracranial pressure is high. I would have been dead in weeks had I not found the problem when I did. I also have residual 'episodic cerebral ataxia' because the brain was damaged so severely by the time I was diagnosed. Dr Oppenheim should retire before he kills someone with his ineptness. He also flag deletes anything negative on other sites. He is a worthless, demented human being and I have never been closer to suicide than after this horrendous interaction. If it weren't for the nurses that took care of me that night, rubbing my back and apologizing for his shocking, sadistic-type behavior, I probably would have ended my life. The delay in treatment has left me with permanent brain damage. Most hellish experience I have ever had with ANY doctor in my life.

Doesn't do proper testing and it turns out the majority of my issues come from allergic reactions…read more I should be able to get my money back. He wasted my time and money while risking my health.