We called them at 1230am for ride from Johnsburg to east side of wonder lake. They told us sure we…read morewill be there in 20mins we also asked price and they told us. We waited and hr because they still did not show up. We called and called and no answer. Thanks for leaving us stranded

I hardly ever find it necessary enough to take time out of my busy work schedule to review a…read morebusiness, but I found it necessary to do so to review McHenry Cab Co. Inc. Every year my husband and I attend a charity pub crawl in downtown McHenry, in the past we have always had rides but this year we needed to make other arrangements. We called McHenry Cab Co. for a drop off & a pick up. The level of customer service that this suburban cab company provided surpassed every single cab and/or private car service that I have ever used, and I have used A LOT. The driver was on time for pick up, he was very attentive to our evening plans wanting to make sure that he knew all of the information so he could pick us up appropriately. His cab was clean and smelled nice. His driving was exceptional and not abrasive at all. He was very personable in his conversation with us as passengers. When 1am came around we were where we were supposed to be and so was he, fielding off other pub crawlers trying to get into his cab. Telling them he was very sorry but already had passengers scheduled to be taken home, offered them one of his co-workers numbers. The ride home was just as pleasant as the ride there. I can honestly say that this company and this driver provide 100% customer service. When people book cab or car companies they are relying on that driver to be there and get them home safely and Felix, with McHenry Cab Co. did just that! Thank you again Felix for being reliable, for being approachable in conversation and for providing excellent service. After this experience I would recommend this company to anybody.

I spoke with Sal and explained that we needed pickup from Chicago to O'Hare with 2 car seats. He…read moresaid he could do it and arrange pickup and we would still have plenty of space for luggage and a stroller. Driver showed up in a minivan with the car seats. Smooth and safe drive despite all the construction on the Kennedy and we arrived on time. Driver helped unload and made sure we had everything. They took CC through their phone app with a tap and I got an emailed receipt. I also booked them coming back and told them we needed the same setup. Sal was responsive and made sure the driver was there. Our flight was delayed but the driver was still there. Same charge and great driver with the car seats strapped in by the fire department. They were rock solid.

Beware of sneaky pricing. I needed a ride back from a doctor's appointment. For the ride there I…read moreused Uber and paid just over $8. I decided to call American Taxi for the ride back. Taxi rate calculators estimated $7-$9 for the ride, so I expected similar cost. We the called back to confirm a car on the way, they took payment. To my surprise it was $36. A second surprise came when the car picking me up was an Uber. So apparently, they used my $36 to book me an $8 Uber ride. The Uber driver was also surprised.

Brian did a great job ! Efficient and timely…read more. In town for business and he was my "personal chauffeur " x 2 days. Kudos and thanks Brian! Will definitely use him when in town again!!

These guys are awesome. Went out to watch a Bulls game and I didn't want to drive so I called A &…read moreM taxi. Picked me up and brought me home for about $10. What a great deal. I'll be using these them again. Thanks.

If you're in the middle of upstate Illinois and need a ride to O'Hare, this is some professional…read morestuff. The driver texted me 10 minutes before he arrived (at 2:30am on a Sunday) and then kept me entertained for the rest of the ride to the airport. I appreciated this because I knew I'd have to be up for TSA. He was really cordial and nice. What matters to me is the reliability of a car service and this establishment didn't disappoint - from the reservations made to the drop off at O'Hare. You really don't need a fancy limo - this is both affordable and down to Earth. From Wonder Lake to O'Hare was $70 without tip. Thoroughly enjoyable and comfy.

Early morning trip to the airport in December went off without a hitch, however the return trip a…read morefew weeks later did not go well. Landed on time about 11pm and received my text message. Instead of pickup information, I was told by the driver that he had a flat tire and couldn't pick us up. Gave me the number of a taxi company and suggested I call a taxi. Not "a replacement driver is on the way," nor even "we arranged a taxi for you." Very disappointed and won't use again.

Great taxi -- nice people, accurate ETA, good price, etc…read more I don't understand the bad reviews here at all!

What great service and good people,I will always recommend them. They really did me a solid…read moretoday,help me haul a small sofa and ottoman to Cary from Woodstock. Small miracle! Super nice people helped me out big time! Right on time friendly and professional very clean SUV! Thank you good people! 5 Stars are well deserved !!!

Dan drove my family early morning to the airport during spring break/TSA shut down. We were nervous…read moreabout getting to the airport in time and everyone at north shore taxi service was so helpful and flexible with our request for an even earlier pick up. Dan was on time and drove perfectly. Getting a stretch limo was a special treat for the kids and we're so thankful to everyone at North Shore Taxi for helping make the trip smooth and memorizable.

Great communication and service. Sam was our driver. He was on time to get us to airport for our…read morevery early flights and picked us up upon return at midnight. After a long day of travel, having the car set up alleviated any stress of finding our way home. We'll use them again!

Had to catch an early flight at Chicago O'Hare. Debbie was on time, the ride was great and we got…read morethere with no problem. She was there to pick us up when we landed a week later. Would highly recommend them

The best limo/taxi service I ever had. I travel every month for business. I've used several taxi…read moreservices before but the first time I've dealt with Lake County Ride {Khan), I told Khan I will always contact him every time I travel. Khan is very professional. He is always on time. Yesterday, March 18 when Khan picked me at O'Hare, my flight was delayed by almost an hour and on top of that, my luggage went missing. Poor Khan waited for me patiently and still manage to show not a single sign of attitude. Khan is still nice, patient and very professional after all the wait that he did for me. Not only that Khan has the best price in the area, he is very reliable and I told myselfI will be his regular customer whenever I need a ride. Oh I must add, Khan is a very safe driver, his car is very reliable and always very clean. I am also enjoying talking to Khan about his family and future plan in life. What I found after a few conversation with him, Khan is a very hard working, very loving and caring to his family and friends. Thank you Khan for your wonderful service! God be with you and your family.