Previously had a bad experience, but the owner assured me that would not happen again…read more I used them again, and all went well!

Excellent was at my house when he was supposed to be and drop off and return trip was fine also,…read moreno problems at all. Night time pickup was a brreeze!

Expensive and long waits for rides. We waited almost an hour last time we used this guy. No…read moreapology. Every time we use him he raises his rates. We switched to American Taxi. Half the price and they are on sight at O'Hare.

Prompt, smooth ride, polite, and patiently waited when the plane was late, very late. Priced…read morereasonably, too. We have used previously and couldn't be happier!

Great service. On time, clean car, polite and professional. I will use them every time…read more Jim J

Our family enjoys taking Route. 47 Taxi because it has Dependable Service every time. We have been…read morea customer of theirs for over 20 years.

Kevin was on prompt with pricing (VERY reasonable), on time, courteous and a very clean car. Having…read moretried to get Ubers and taxis out to the suburbs for the airport was frustrating, expensive and I almost missed a flight due to cancellations. Going to use Kevin from now on.

Great service- responsive and flexible. Had to make a change and they accommodated quickly. Will be…read moreusing them again!!

Great experience. Jeff was wonderful. He was on-time for…read moreour pickup at home and our return trip from the airport. The instant messages were greatly appreciated. Will definitely use his services again.

I put out a "project" seeking to get a ride to Chicago from Sandwich Illinois just a few days in…read moreadvance. These guys reached out to me right away and answered all my questions regarding availability and price in advance. There were no hidden fees, and if anything they went far out of their way to make sure I knew everything and there were no surprises. Honest, up-front, proactive communication earns you 5 stars, in my book.

Needed help picking a golf bag from one address and deliver to me. They were great…read more Easy communicate with

Prompt, courteous and professional drive to & from ORD in a BRAND new vehicle. Our logistics…read morechanged multiple times & O'Hare Taxi was flexible. Very good service for our trip.

I originally booked Crystal Lake Limos for my grandson's 10th birthday party. Booking was easy and…read morethe price was right for what we wanted, a transfer from the party to home. I mentioned to Saim about having to Uber from airport when I got to town. He said he could beat the price so I booked my airport transfer with him...two rides booked. We had a few hiccups prior to the day... didn't receive the confirmation email and when I did the price wasn't what I was quoted but Saim corrected everything after a few calls. First ride, airport transfer. My flight was delayed 2 hours but Saim told me not to worry my driver will track the flight and will be there whenever I landed. There is a $20 fee for airport transfers between 12am to 4am... still less than the Uber. After landing I had a text from Owais letting me know he was there and where to find him. The vehicle was an Expedition. Second ride, the surprise! There were eleven 10 year old boys that had never been in a limo and to say they were excited is an understatement. Mr. Moe, our driver, arrived on time to the pick up location and handled the excitement of the boys with grace. The ride was smooth and the boys had a blast!! From what I was told a couple of the boys were still talking about the ride a week later. My grandson has had an obsession with limos since he was three years old....I think this limo ride made turning double digits the best year ever. Please don't hesitate to book Crystal Lake Limos!

We booked for a 4AM pickup to O'Hare Airport 10 days prior to trip. Had never used them before…read more They said no need to call and confirm, they did send an email confirmation. That morning the car never showed up. I called at 4:05AM because are regular limo service was never late. They first couldn't find reservation. I gave confirmation number and they stated I cancelled 3 days prior to trip. Completely false. They never sent a cancellation email like any other service would have. Will never call them again. After your response today 3/31/20 to my yelp review. I feel the need to say you never sent a cancellation email or called cancelling ahead of time which created a huge problem for us. Our trip was prior to the Stay in Place Order by the State of Illinois, so wouldn't expect a no show from your company. Also, when I called that morning the blame was place on me cancelling not your company taking ownership of your mistake. I do appreciate the delayed honesty.

I just called to confirm the price listed on website. It went from $55 on the website to $89…read more I feel like this is a bait and switch. PLEASE confirm price before booking. Don't rely on the website.

The website quotes $45 from O'Hare to Elgin. I called to make a reservation and was quoted $85!…read more Lyft is cheaper!

If you're in the middle of upstate Illinois and need a ride to O'Hare, this is some professional…read morestuff. The driver texted me 10 minutes before he arrived (at 2:30am on a Sunday) and then kept me entertained for the rest of the ride to the airport. I appreciated this because I knew I'd have to be up for TSA. He was really cordial and nice. What matters to me is the reliability of a car service and this establishment didn't disappoint - from the reservations made to the drop off at O'Hare. You really don't need a fancy limo - this is both affordable and down to Earth. From Wonder Lake to O'Hare was $70 without tip. Thoroughly enjoyable and comfy.

Early morning trip to the airport in December went off without a hitch, however the return trip a…read morefew weeks later did not go well. Landed on time about 11pm and received my text message. Instead of pickup information, I was told by the driver that he had a flat tire and couldn't pick us up. Gave me the number of a taxi company and suggested I call a taxi. Not "a replacement driver is on the way," nor even "we arranged a taxi for you." Very disappointed and won't use again.

Great service! Called for a pick up from crystal lake train station to Woodstock with only a 2 hr…read morenotice and we're still able to accommodate me. They came through when 3 other surrounding services wouldn't take my business. Not the newest of vehicles in their fleet but it was very clean and the driver was polite also they have the ability to run a card if you don't carry cash. Definitely stored the number and they will now be my go to for scheduled rides.

Fernando always delivers! He is on time and very professional. I'd definitely recommend him!!!!read more