Great taxi -- nice people, accurate ETA, good price, etc. I don't understand the bad reviews here at all! read more

What great service and good people,I will always recommend them. They really did me a solid today,help me haul a small sofa and ottoman to Cary from Woodstock. Small miracle! Super nice people helped me out big time! Right on time friendly and professional very clean SUV! Thank you good people! 5 Stars are well deserved !!! read more

I feel super safe being picked up, Paul is my favorite!! Super safe driving all the drivers are amazing nothing to be worried about

Excellent customer service and very reasonable. The driver had a good sense of humor.

oh man.. this is the only taxi service that answered on a Friday night at about 10pm. the driver was in Woodstock and agreed to pick me up in mchenry and drive me to a bar. showed up 4 minutes early is pretty awesome. the only taxi service I can recommend in mchenry! read more

While I didn't have an experience quite as negative as the previous reviewer, boy was I unimpressed by the customer service from Sunshine. Initially, I ordered a cab for 9:20, then called to change that to 10:20. By 10:30, I had not seen a driver, had not been contacted, and was thoroughly confused. When I called to get an ETA, the man I spoke to started telling me the driver had arrived at the original 9:20 time, and that they had called me to no avail. I have no missed call from them this morning and have a hard time believing this story. It wasn't so much in the words their representative used, but in his delivery of them that has put me in such a negative mindset about this company. I felt I was being blamed for their shoddy systems regarding customer information and service. I had to ask to give them my name and phone number when I initially placed the call!! For shame Sunshine Taxi LLC, you've delayed my only chance to sightsee in Chicago by 2 hours because of your poor service! read more

The website advertises that they offer 24 hour service. After trying them once about 6 months ago to pick me up from a local shop in Mchenry, i vowed to never use them again because they were nearly a hour late picking me up with no phone calls to make me aware. Today, I figured they had a bad day back then... Nope, I was wrong again. I needed a ride from Mchenry to Midway airport, so I called the "24 hour hotline" and was greeted by some young sounding guy. I explained what I wanted to do and he laughed... What a prick. For the next 2 minutes I listened to him huff and puff as he tried to figure something out while talking to another person in his vehicle which he later said was a customer. So this "driver" is talking to another customer about how much he should charge me for a ride to the airport? This guy was a joke and he apparently thought I was joking because he kept laughing because he could not believe I needed a ride to the airport. the thought of me me needing a ride to the airport! As he finally told me the price, I was just about to hang up on this tool but decided to just drive myself. Great way to start a morning. read more

I'm used to Limos or Lincoln Town Vehicles but found myself in Woodstock, Illinois late night after a meeting and in need of a lift. Called Sunshine Taxi and have zero complaints with their business model. Clean , late model minivan with a female driver "Amber" that made me laugh and lifted my spirits as she drove me to my destination. Taxi arrived on time with Amber smiling. She didn't object to a snap shot of her wheels yet remained professional throughout my transport. Prices match the cost of an upper class vehicle so have to give 4 stars. I would use again if I found myself after a meeting I decided to excuse myself from therefore when in a bind 24/7 and in a small unheard of city such as Woodstock, Illinois I would recommend just be prepared to pay about 15% over the competition. Great job Sunshine Taxi! read more

Sunshine Taxi - My Sunshine Taxi - Taxis Near Me - Woodstock, Illinois

Scott was fantastic. On time and very helpful. He was in constant contact with us. I would highly recommend. read more

Tried to book a cab from McHenry to the Milwaukee Airport on Christmas day, the guy (Curtis) told me that it's $90 with a credit card and he would have someone call me to book it. Tamara called me about 10 minutes later and told me it's $125. As this is a company trip, i have to get expenses approved. I told her i had to call her back because i was approved for $90, not $125. I spoke to my company and gave them a call back, i got Curtis on the line again, he said to call "boss lady" and gave me her cell phone number and that he's approving my trip for $90 on Christmas day. I got back in touch with Tamara and she said she just spoke with him as well and he never said that. I JUST GOT OFF THE PHONE WITH HIM. Then she called him again (I can hear every word lady!) and then says that he never said that and the customer sitting with him confirmed it. I told her fine - if you're not going to do it whatever, i need to get the cab booked. She then started with "Isn't your company paying for all of this!?" That's beside the point. Her words then "well we're a small company and you're trying to nickle and dime us" NO IM NOT I was told one price and you then gave me another, after speaking with the orginal person MOMENT before you, i was told the incorrect price AGAIN Finally i asked if she wanted my business or not, i agreed to the stupid $125 price. She said "you know what, no we don't, he said not to take it" FINE, i'll go elsewhere. I understand im pulling someone from their family to take me to the airport but i'm also having to work on the holiday so i'm in the SAME BOAT. I WOULD LOVE to sit at home with MY FAMILY. We all have crap to do - GROW UP Stephanie --- and in response to Tamara T below: "you do know all calls get recorded for customer service problems like this and by hearing all 4 recordings you lied over and over again. what you are doing is slander and we do have a lawyer who takes care of things like this. what you post doesn't even match up to any recordings you had left." --- First and foremost I have never used your service nor 303Taxi, I told you their rate (which is indeed $122 flat rate). I never threatened you with bad publicity, I never even mentioned posting a review. I never lied about what Curtis told and I'm SO HAPPY your calls are recorded so you can listed to what Curtis told me. So i encourage you to go ahead with that lawsuit - look forward to more reviews. It's called freedom of speech and you have HORRIBLE customer service. --- Hey look! another response from Tamara T! "lmao I am so happy your as ignorant as they come. thanks for putting your threat in righting now. you and your husbands were already reported to yelp." --- Ahh Tamara, you don't understand how the internet works yet huh? You give poor service, you get poor reviews. You give poor service, people read reviews before giving you business and see how you treat customers. If you treat me like this, how will you treat them? So I will end with you're*, and writing*. Everything you put on the internet is permanent, so people will forever see how you treat customers. Have a lovely holiday, do not contact me again! This business owner has been reported and blocked from sending you additional messages. Stephanie read more

I arranged for my father to use Sunshine Taxi Service on July 9th, 2014. I called them and reserved a ride to the airport several days in advance. On the morning he was to be picked up I had to call the Sunshine and "WAKE UP" the driver. They were an hour late to pick my dad up! On the way to the airport the driver stopped for gas. To ad insult to injury they dropped my Dad, who recently had both knees replaced, 3 airlines away from his airline. I have had to call them 3 times and have yet to get a call back from the owner. I am still waiting. They have told me so far that refunding my dad is not an option. I'm not sure what to do about this blatant disrespect and obvious bad business. My dad is 80 years old. REALLY Sunshine? If I were you I would be doing something to resolve this in which case this message would not have been written about your business. Kate Ford Wonder Lake Illinois read more

Reckless driver almost caused a terrible accident at the intersection of 176 and Dunham/Millstream on October 4th at 4pm. My husband had to slam on his brakes to avoid a collision and our children were in the car. Very careless at an intersection that has been fatal numerous times. I do not recommend this company because their drivers clearly have no regard for the safety of themselves, their passengers, or other drivers on the road. Spoke to the manager on duty who reviewed the cameras and agreed that his driver was "Reckless? Maybe." at a blind intersection. His tone was completely disrespectful and aggressive, he was not happy about my "super awesome" yelp review, and he spoke to me with a huge amount of disdain. I informed him that his tone and his customer service sucked and hung up on him. He texted me to apologize about his tone and his driver and assured me that he would be handling that route from now on to avoid another situation like this. He was very apologetic via text and did a great job trying to mitigate the situation. read more

I called a cab, after they initially told me 20 minutes, I waited and waited and waited... then I called back, the woman was EXTREAMELY rude to me. And then I find out she's the owner. Their drivers are all unprofessional, the owner talks to you like your a child, all the cars are filthy, they charge more then other companies around. do yourself a favor, use a different company if you're in the area, why pay to ride in a dirty minivan and by the response to my review below I see the level of professionalism this business upholds. read more

My Boss had me set up a ride to OHare Airport for him and a business associate of his. I GOT REEMED OUT BIGTIME! The driver did not come to the door, he got out to open the hatchback and was dirty, disheveled, smelled and wearing flip-flops in the snow! He and his cab smelled horrific. The cabby said he had to stop to take a p!ss and buy his snacks so he made a stop on my bosses time! The last straw was when they spun out in the minivan they were riding in. My boss called and complained and the owner had the CAB DRIVER call him and handle the complaint! WHAT?!! The cabby didn't apologize but was whining that 'he was never so humiliated in his life' (Join the club!) And then had the nerve to cancel my bosses ride back home!!! He called to work out his differences on the phone and this is how they treat people. What a p!ss poor operation and what an embarrassment for my boss in front of his associate, and for ME! I wonder if he'll ever trust my judgement again after this experience!! I will never EVER be recommending this disgrace EVER AGAIN! Code: ONYD-I read more

Terrible experience. The Owner Mrs. Gloom is the worst, a totally bully. Treats customers and potential customers with a complete lack of respect. The drivers uniforms are this unflattering fushia color, looks as if they got their uniforms from goodwill. Stay away from this company, run don't walk. read more

I'm shocked by all the p!ss poor reviews. This was the first time I had used them and I didn't have one complaint. The driver arrived on time and was very friendly and sociable. He drove at a pace that I felt very comfortable with, especially in the pouring rain. I needed a cab to get me to work and we arrived promptly. When I called this same service I again was picked up at the exact time I specified and had the same driver, Mark. Who not only is very nice and sociable but also very intelligent. I would definitely refer this company to a friend and especially have them ask for Mark. read more

Sunshine Taxi was a perfect choice when I needed To arrange transportation to the airport for my Mother. Mike the gentleman that answered the phone was extremely nice and made sure that a driver was at my house at the appointed time. My Mother and the driver had an entertaining conversation on their way to the airport and they arrived there with plenty of time to spare. read more

Within the past 3 months this company has done a complete 180 all new drivers and all new management!! They are open 24hours! An only have 15 minute wait times majority of the time!!! I love the way this place has changed for the better!! Keep up the good work!!! read more

I was approaching a stop sign in my neighborhood, in my lane, approaching the white line. I almost got taken out by a Hummer that couldn't negotiate staying in his own lane making a turn. And I get a slow, long dirt look from the driver. Hey, stay in your lane jerk! I think you need to learn how to navigate the vehicle you are driving. You guys might hurt someone and it was almost me and my family. read more

Horrible customer service. This is the worst Taxi company in the area and they do not care about their customers at all. If I can't get a Taxi ride from another company I will gladly pay a couple hundred bucks to get a limo instead. Stay away from this Taxi company. read more

We had a great experience with sunshine! Some friends and I were in Woodstock and there were 6 of us total. We needed a van and apparently they only have 2 because we had the same AWESOME driver both to the bar and back to our hotel. She was quick, friendly, and patient! read more

Been using them for a few months without problems but out of the last four times I used them, they were over 15 minutes late three times. I always call well in advance to try to ensure a timely pickup. Now I have been late to work three times because of them. If you want somebody reliable, do not use Sunshine. On the plus side, the drivers were always nice. They just seem to have a dispatch/management problem. read more

i was stranded at the walmart in harvard because my key thob would. not work i caled and steven said he would be a min and arrived quicker and before the spare ride i got set up!!!! to top it off he got mw home saffe and refused to let me pay or tip him.. he is god sent thanking god for good businesses like these read more

Now this is interesting,---Larry B gave Sunshine a bad review, Tamara the owner replied and told him to call Sunshine Taxi and tell the person that answers who he is and that person will give Larry B. Tamara's personal cell number. She went on to say in her response that she has been away from the company for the past year, to explain why it has gone downhill. Well the next thing you know Larry B. put up a new review and gave them 5 stars and said how great they were. So he did a complete 180. I wonder what Tamara promised him to make him change the review. Now on YELP before you write a review it says PLEASE DON'T REVIEW THIS BUSINESS IF YOU RECEIVED FREEBIE FOR WRITING THIS REVIEW, OR IF YOU'RE CONNECTED IN ANY WAY TO THE OWNER OR EMPLOYEES.---Did you read that Larry B? I think switching your opinion like that you should not be writing reviews, The reviews are meant to help others. Now did anyone notice Tamara has been posting comments about reviews in the last year? That tells me she did not step away from the company in the last year as she said. Also who wants to use a company where the owner (Tamara) rants at the reviewers for giving their honest opinion and then her comments get pulled from the site due to not being very business like or lady like. That is not professional when a reviewing site has to pull your comments. Plus I noticed she does not know how to spell or use proper grammar. As for Larry B. per Yelp he pulled his review himself--probably after because his flip flopping was pointed out.. INTERESTING. Way to go Larry B. read more

Web site says one price. "woodstock IL mchenry IL and surounding towns $ 65.00 to ohare" called the number they say that is correct for cash credit card is $68.00. They said someone would call you back to make reservation. They called back and rate quoted now was $70.00 for cash and $75.00 for credit card. When I said that is not what the web site says or what I was quoted. They would not corrected it. read more

Never answers phones or never picks up when said cab was on way and takes longer then estimated time

Great service safe driver and super clean cabs great job sunshine taxi thank you for keeping me safe

Better read up on "you know you are from Mchenry". So many unhappy customers. I would choose another taxi service. This business thinks very poorly about the people they service. Perhaps they will learn a valuable lesson about customer service and being professional. read more

After much research, I booked Sunshine taxi for my transport to and from O'hare airport. I WISH I WOULD HAVE THOUGHT TWICE! The booking process was smooth and professional. However, on the morning of my transport, we waited and waited and waited until I finally called the number 15 minutes AFTER my schedule pick up time. The person who answered the phone said that our assigned driver had quit the night before and no one was coming to get us. I was understandably upset and asked why no one had bothered to call us and let us know that no one was coming, why a substitute driver was not assigned to us and why they thought it was appropriate to leave us high and dry when we were trying to make a flight. The only answer we got was that our assigned driver had all of our information and the office didn't know who we were and didn't have our booking info to call us. So we were not even in the system and the ONLY person who had our information was our driver. Thanks to Sunshine Taxi, I missed my flight and it cost me a lot of extra $ to switch to a later flight. Terrible customer service, Terrible business. read more

Arranged a pick-up a day in advance and they never showed. They claimed they had 4 other calls that morning and no drivers available. Definitely would NOT recommend. read more

The only reason I gave a one star is because zero isn't a choice. Sunshine taxi is the worst you could ever depend on. I wouldn't recommend them to anyone. I thought maybe one bad service and disrespect was for a tough busy day but for three years of the three times I have used them they were just not reliable to keep their word on picking you up. They want big fairs too so they will ignore your phone calls when they find out you don't have far to go. So please take in consideration if this is something you want to deal with. read more

We thought we'd try this company because of the neat yellow Hummer they have. We called to get a ride to Elgin and were told the driver would arrive in 45 minutes. We waited for nearly an hour and still no driver. We then called and were told by a man in his late 30's or 40's that we never booked a ride. I verified that this was "SUNSHINE CAB CO." The guy then in an arrogant voice said "No, this is Sunshine TAXI". The guy then hung up on me! Figuring that we got the wrong number, we tried again and the same guy answered and hung up after he heard the sound of my voice. He even stated when answering "Sunshine Taxi". My husband called up and wanted to know the name of this guy only to be told "He knows what game we are playing and he was going to kick my husband's A$$ if he didn't stop calling! What a nightmare! We're still in shock and appalled of the behavior of this so called company. Never again.... We ended up calling a local limo service which ended up being cheaper by a few bucks, but at least the night wasn't totally ruined. Good job guys... Real charming and professional. read more

I've read the reviews of this company and it funny only 12 bad reviews dating back to last year, the thing that makes this impressive is the customers that have complained still call and still ride in the most extreme instances they call at the last minute now to see if they can get a cab and when the drivers do come threw for them they don't praise the drivers and say they made of for my bad experience with another driver or dispatch they go on with their day but you can best believe when they have a bad experience they take the time to sit and tattle to yelp about it or go on other social media to complained but be the same one calling drunk on Friday and Saturday nights talking where my cab drunk as hell then complain about prices where else in all of mchenry can you call 24 hour a day and get a live dispatch person let alone get a cab since being in business the d.u.i. rate has drop and I'm pretty sure that 30.00 or 40.00 is more preferred than 10,000 dollars so before the next time someone want to write a bad reviews about service which sometimes is a isolated incident ask someone who's gotten a d.u.i. paid over 10,000 dollars to the system what they think they shut down on snowy days or night for safety of its drivers and passengers or the fact that it make pre-orders airports a priority and the drivers are contracted which means that at night the full staff is not out and it may take a little longer for drivers to reach you so don't call and say you need a cab in 10 mins. Cause chance is that driver or drivers may have multiple runs before you and they fill them in to order them come. read more

Took another cab company from the SAME point A to point B, and guess what? The fee was $16.00!!! Saved $5.00 or more, depends on who you talk to over at Sunshine read more

You can't even call it "service" if they never pick you up. Called the day before to schedule a pickup and they never arrived. When I called the business, the message said they would be taking a "few hours off" so that "their drivers could get some rest", and that they would be open "around noon". Called them 3 times until 1:00 with no answer. Pass on these unprofessional idiots. They don't even want to be in business. read more

I scheduled a cab a day prior to needing service and was only traveling a mile and a half. I explained to the dispatcher that it was absolutely imperative for the cab to be on time as I needed to catch a train and it was the last train of the day. I was assured the cab would be there on time. The cab arrived 15 minutes late and I arrived at the train station just in time to see the LAST train of the day depart without me on it!!! I was then stranded 40 miles away from home with just enough money for train fare. Sunshine screwed me!! read more

Do I have to give them a star?? Even one is generous. I've used their "services" a few times now out of necessity the first two times last summer, 2012. But I refuse to use them again- ever. The first couple of times I assumed it was just a bad day or a faulty employee making them look bad. The most recent situation was with a female though who is supposedly the company owner. Ummm if that's the owner then that is clearly where the problems lie. I called one evening to set up a pick-up for myself and a few friends to go to a local bar in Mchenry, and then also a ride home several hours later. We were going out to celebrate a birthday and I wanted to make sure we had safe transportation, but even though I wasn't drinking, I didn't want to drive cause it was supposed to snow later. A woman answered the phone, and the moment I had to say, "Excuse me, let me double check with my friend," (regarding times) she became incredibly mean and rude. Then I asked her to repeat the information I had given her simply to make sure it was correct especially since I could her a screaming child in the background and she starts yelling at me that shes "the owner of this business and that some drunk cunt doesn't need to check her work". Wow. Well, I happen to be a very patient person, and didn't want to ruin our plans that night, so we went ahead and went out and used them for transportation. Our driver was a friendly dark-skinned gentleman but unfortunately his hygiene was terrible, the vehicle smelled awful, and he was late picking us up both times by more than 45 minutes. And no, this wasn't a holiday. Never again will I be calling them. Ever. read more

This is absolutely one of the worst taxi services u can get in mchenry, i stay in woodstock & i call 1hr sometimes almost 2hrs early give them a time to come & say that im going to work & still never make it to work on time (they're always 10-20 mins. Late). The drivers never charge the same price some charge extra for their own pocket if ur not a regular u won't even know they're getting over on u. Sometimes they even leave u stranded to pick up another fair because they want u to call dispatch twice for a "round trip" -_- . I recommend calling someone, anyone else besides sunshine taxi. read more

Was told my ride would take 15 minute to get picked up, 30 minutes went by and not even a call, later that same night there was a cab outside and i got in it, when i asked how much it would be for a less than 1 mile ride he told me it would 10 dollars. seriously 10 dollars for a 1 mile ride? I chose to walk. read more

Called this joke of a taxi company for a ride from wonder lake to crystal lake....the first attempt to call was answered by a man who sounded like he was without a doubt drunk on intoxicated in some way....he told me the ride would cost $55 and I agreed reluctantly.... I asked to be picked up 10 am and he agreed on the time, one o'clock rolls around NO TAXI! I called the number again only to be put on HOLD! When he finally MADE TIME to talk to me he said that no driver was in the area and he couldn't help me....at this point i asked to speak to the owner only to be hung up on..........SCREW THIS BUSINESS! CALL A DIFFERENT COMPANY This company is a bunch of deadbeat wannabe thugs and needs to be shut down read more