Sales staff is friendly and knowledgeable. No pressure. Decent prices. I bought two sets of…read moremattresses and they delivered the same day. Would recommend to friends and family.

Well informed salesperson.....ordered recliner which arrived at store in 7 days. Delivery 2 days…read morelater Delivery people refused to take my old recliner, so will have to search for a method to dispose of old recliner

Didn't know foam density of furniture. I KNOW the higher density lasts much longer. He said he…read moredidn't know. I told him I thought we had purchased Ashley before (cheap furniture). His response to that was "That's your problem." Yet another instance where business owners have forgotten that the public is who pays their wages. Be careful what you buy and walk out when the sales person is rude. Never again will I go there only to be treated like trash.

On March 23, 2023 I made a $5000 furniture purchase from Missouri Furniture in Kirksville MO…read more Biggest mistake I've made in years as the salesman and store manager lied regarding the price match with Ashley's online pricing. I discovered this mistake shortly after the furniture was delivered. I immediately went to the store and brought this oversite to the attention of the store manager. The store manager wouldn't even look at the prevailing prices and just told me they use the prices in the Missouri Furniture's computer. The district manager contacted me via Email a few days later. He sidestepped the matter and offered to make things right by giving me the mirror for my dresser which I actually had paid more for just the dresser without the mirror. I then contacted the Missouri Furniture corporate office and was told by a customer service manager that she would look into the matter and get back with me. I never heard back from this person and in spite of additional calls the matter is still unresolved. And an actual quote taken from an email from the district manager, "We do absolutely price match Ashley's on-line pricing". My advice would be to purchase furniture from any company OTHER THAN Missouri Furniture and to do your research on merchants via online reviews like this one and the Better Business Bureau. If I had done so I wouldn't of had the issues I'm having now with Missouri Furniture!

Love the furniture we purchased. It is well made and worth the price. I was able to view…read moredifferent types within the store and also look at the catalog of the manufacturer I was interested in. Enough choices were offered for me to choose from. I might add I looked at the links on the website at the manufactures available because I needed a specific size. The service was outstanding as we worked out the type of wood and the stain, Also, the delivery wa great. The movers were conscience and did all of the heavy lifting. The price of delivery was OK considering they traveled to St. Joseph from Jamesport and did all the work. I would definitely return if I needed more well made furniture.

These folks are literally the best from choosing your furniture to delivery. Literally, THE MOST…read moreHELPFUL people ever!! I have purchased here more than once and probably will again. The furniture here is of heirloom quality. My first purchase was a few dining chairs (made to last a lifetime), then a Farmhouse Table and Bench that have so much character in the reclaimed wood top & seat! Just today they delivered a new rustic Bedroom set that goes perfectly with my comfortable farmhouse feel. I really cant say enough good things about this place of business and the friends they have become! Thank you, Country Heritage Furniture!!!!!!!

I ordered the couch I wanted online and there ended up being an issue with the 3rd party they go…read morethru but they made sure to make it right and dig into the issue. Extremely helpful and communicative regarding updates. Delivered on time down to the minute of scheduled time and put it together. Would definitely recommend them to anyone.

So they have no mask regulations, which isn't a bad thing. They also have very interesting stuff,…read moreit's a retro type of store. I really wanted this tiny red coco cola table for our kitchen, it's a very small spaced kitchen and I thought it fit it well. However they really thought I was about to spend over $699 not including chairs! Their pricing is sky high. Which really sucks because Burlington isn't very keen on affordable furniture stores. I really thought this place could be affordable and different. If your Ritz and can spend that much I'd recommend. Just know you'll be breaking the bank purchasing one table.

If i could rate this place 0 I definitely would. This place can care less about their customers…read more Even if you have a warranty they will not help you just brush you off. Cheryl is the rudest person in customer service , she either needs to retire or go to training for how to treat customers that spend their hard earned money there. If you're thinking about coming to this location for your furniture this is your sign not to. And as for the company itself , get better workers who actually care about the customers. As a business it needs to do better. Once again , worst place to shop such bad quality for furniture and the customer service is just awful. Treat your customers better.

Sales people are good as is selection. Decent quality, though a bit pricey. Service after the sale?…read more Poor. Our mattress collapsed on one side after a year, like my side was 4' tall and my wife's side one day became 1' tall! What the heck? So we called McGregor's about our 10 year warranty and a middle aged (50? 70?) lady said, "If there's any stain, we won't honor the warranty!" I had her to look anyway, figuring once she saw the colapse, she'd apologize, offer $100 off a new one (ours was $399). She saw the huge hole but said, "No! There are stains, right there and there! The law forbids my workers from even touching that mattress!" McGregor Lady turned on her heel and literally stormed out of the farmhouse without another word or even listening to us.

Quite a selection. Have the perfect chair…read moreDo have some concerns about the poo parking lot, should be a railing on the concrete railing and yellow paint.

Great product...great service...great crew! Wouldn't have anyone else do my floors!! Quality…read moreproducts and service!! I moved here from the Quad Cities and think that the prices here in general are ridiculously high but was delighted with the price here! Floors to fit every budget! Thank you Lee, Heather and guys!!!

Great service great selection and great value. All the workers were fantastic to work with.read more

Great store with a great selection of furniture. Wonderful service too. I've been happy with…read moreeverything I've purchased. Lorraine and her staff are friendly and helpful. And they deliver! ​

We would like to extend our genuine appreciation to your company for demonstrating what true…read morecustomer focus looks like. Every interaction reflects a level of professionalism that is increasingly rare, and it's clear that your team takes pride in doing things the right way. Your commitment doesn't end at the point of sale -- you stand behind your products with integrity, responsiveness, and a willingness to ensure that customers feel supported long after their purchase. That kind of follow‑through builds trust, and it's the reason your organization stands out. Thank you for setting such a high standard. Your dedication to quality and customer care has made a lasting impression, and it deserves to be recognized. Steve S. Cedar Rapids

Great Store. Wide Selection of hundreds of different vendors. Alway new items weekly.read more