Update: Over the last week since posting this, the Regional Manager has been in touch and sincerely apologized. We scheduled an appointment at the Downtown location, cleaned my teeth and did my initial sleep apnea consultation. She has been in contact with me regarding the insurance and I feel confident that we are passed this period of chaos. Just wanted my praise to be as loud as my grumbling was. read more

SCAMMERS BEWARE!!!!!!!!! this place is horrible, not only so they less than average dental work - their customer service is non existent. Extremely rude, disrespectful, and uninformed - I've been yelled at and hung up on multiple accounts. They are constantly having turnover of staff, can never locate the correct payment / account information and have charged me for services never performed. If I could give 1 star I would. Stay away!!! I am now out hundreds of dollars for work I never had done. After attempting to dispute it for months I finally gave up and found a new amazing dentist. read more

Summerville Office Absolutely horrible! I received a cleaning, and now it hurts to eat. I requested a follow up appointment. They were great getting me in asap, but when I went in the dental tech was horrible. When she went to put in the little rectangle thing that is covered in plastic to take my x-ray, I am yelling oww and she keeps pushing down like it has somewhere it can go (my bottom bone where my tongue is, is bigger than it should be from grinding my teeth). She didn't even look in my mouth, took it out and said sorry, adjusted the plastic and stuck it back in a second time, pushing as hard as she can again, I'm yelling oww again, she finally looks in my mouth and is like oh you have (whatever the technical term is for my bone being bigger than it should be) says sorry and says lets try it again and finally puts it next to the bone (because she looked this time) and takes the x-ray. By this time I am tearing up, and when she takes it out, I taste blood in my mouth. I tell her she cut me, my mouth is bleeding, she says sorry and looks in my mouth. She then looks at the x-ray and says I need to consult with the doctor and walks out. By this time I am crying, cause not only did it hurt, but I have high anxiety about going to the dentist from when I received caps as a kid, and they knew this. There is no way I am sitting in that chair another minute, crying the whole time while they consult, so I walk out, I was not going to continue to be a victim at their hands anymore. You think anyone from the office even calls to find out why I would walk out like that. NO, crickets. DO NOT GO HERE, BECAUSE THEY DO NOT CARE ABOUT THEIR CLIENTS. All I can say is they better not even try to charge me or my dental insurance for the appointment. read more

These people are all awesome. Starting with superstar Crystal at the front desk, to Cat, to Emily & Drs. Blank and Ammons. They are truly artists and I'm blessed to be cared for by the best! I would highly recommend Ammons by Design for all of your dental needs. I am currently undergoing the "full month" with an All-On-4 re-design of my teeth. read more

I am so sorry to have to write a negative review, this is the only negative review I have EVER written about a business. But I was so shocked by the care, process and lack of patient service/follow up that I feel compelled to share my experience. I switched to this practice because it is located close to my home and hoped for convenience, and their online profile seems professional. I went in for my first appointment where they took Xrays and identified 2 cavities to be filled and we discussed doing a crown on a former root canal tooth. The cavities were scheduled for fillings two weeks later, the crown almost two months. When I checked out from my cleaning they presented me with a contracted bill for 50% upfront on everything discussed, much in advance of execution. I found that to be odd, however normally do what is asked of me so I paid the 50% deposit which with the crown added in was sizable. I returned two weeks later for my fillings, and when the dentist completed them, I mentioned to him leaving that I felt like I had a huge hole in my bite line now, a big hole drilled out. After a week I felt very unsettled as food could easily get in this hole. I emailed the practice and it took a few days to respond, I emailed again. Then the doctor responded and said they could take a look at it. I also reviewed the situation with my previous dentists, each one saying it sounded a bit odd to leave a hole in a bite line. The Ammons practice called me back in where I met with a new dentist, not the one who did the fillings, who agreed with me there was a big hole and the cavities had to be redone. At this point, I had lost confidence and had to see a new dentist. At this point, I cancelled the crown appt which was still a month away. I requested a refund for that deposit and they said they would hold the money until insurance paid off the fillings. I had to go see a new dentist. They took X-rays of the existing fillings which clearly showed a huge hole, and said they had no idea why it would have been left this way. We had to redo them. My issue with Ammons was with the fact that I was left in this way and the fillings were initially done with such an odd practice of leaving a big gaping hole. But what bothered me even more was I emailed the practice in follow up just to simply request that they make right on what happened and refund the large amount of money they had requested so far in advance for the crown, and refund my money paid for the incorrectly/oddly done fillings. They did not respond to my first email, or my second email. I have still not received word on my refunding of around 600$ paid on the deposit. No one has called or followed up on this with me. In a small town like Charleston, I am truly shocked by this and cannot believe the lack of patient service. read more

Ammons Dental By Design Downtown Charleston - Cosmetic Dentists Near Me - Charleston, South Carolina

See all

My experience began badly, as they moved offices (business was Wentworth dental and dr moved to Ammons) and left no new address, nor did anyone call. I should have taken it as an omen. On first visit, dentist recommended 3 crowns immediately. I indicated that I wanted to see what insurance would cover, so they gave me an estimate, and would get it cleared with insurance long before my next appointment several weeks out. I've had a fair amount of dental work done, never have I had this much pain for so long after. Then I get a huge bill from them saying insurance paid nothing and I was on the hook for the balance. No apology. When I called to express my frustration, the person hung up on me. Grab a lot of pain meds and hold onto your wallet. read more

The most horrible experience ever - over 2 years ago the dentist at Ammons told me I needed a crown. I called my previous dentist and they said no I did not - from my xrays there was no evidence. A year later I received a bill for 1200 for the crown I never received. I called them and they were adamant that I had a crown and even billed my insurance company. I spoke with my insurance company and they had never received any claim. Spoke to Ammons again and they said they would look into it. Never heard from then, until 7 months later when I got a call from a collection agency for the 1200 for the crown I never received. Called again and Kelsey told me basically I had gotten the crown and I was lying. My dentist now (I'on Dentistry - amazing), sent them my images and my dentist in MA sent image from 2010 as they were the one that did the crown. Another week and it was resolved. Horrible feeling to be accused of lying and being sent to collection agency for something I did not have. STAY AWAY FROM AMMONS DENTAL read more

Buyer Beware! I saw an online ad for $99 for an xray, exam and cleaning and made an appointment. This place is very difficult to find. You turn into Ashley House and drive around the side of buildings near the dumpsters and that is where you will see the office. Office staff was pleasant. Went through the 2 xrays and there were no cavities or bone loss. Hygienist recommended a periodontal cleaning for deep plaque at a cost of nearly $1,000. I said I could not afford that at the moment and to please proceed with the regular cleaning. She refused! She said she would not be doing her job if she gave me anything less than the $1k cleaning. And they still charged me the full $99 price even though they did not give me all of the included services! No cleaning whatsoever. read more

I don't usually like going to the dentist. But I did have a truly great experience at Ammons! The staff is polite and fun. Kacey gave me a tooth cleaning that was more pleasant than I thought was possible. Thanks Dee, Kacey, and Jeff for a pleasant trip to the dentist. read more

Avoid this place! I had a completely painful, unnecessary, and unprofessional experience at Ammons Dental on Lockwood Drive with Jeff Blank. I came in to see Jeff Blank for my regular 6-month cleaning and x-rays. Just to note--I am not someone with weak enamel that has issues with cavities and decay, and I have had ONE cavity in my life when I was a child and since then, all of my teeth have been perfectly healthy. I also see the dentist twice a year. During my visit, the hygienist was perfectly pleasant and did my regular cleaning and x-rays and praised how clean and healthy my teeth were. When Jeff Blank came in to review the x-rays and finish the dental exam, he looked at my x-rays for about two seconds and proceeded to rudely tell me that I had FIVE cavities. He scolded me and asked what, "What have you even been doing, girl?" I told him I had no lifestyle or dietary changes, and he did investigate the "cavities" further. He did not press on any of my teeth with the pick--he did not even look in my mouth! I was then hurried out and sent home with an expensive treatment plan for all five cavities. I stupidly did not question his judgment and returned to get 3 cavities filled on my left side a week later (the right side would be filled at another appointment). After filling those teeth, my mouth hurt so badly for the next week that I couldn't eat on that side of my mouth. At the end of the week I was flossing (as instructed) and one of the fillings popped out leaving sensitive nerve endings exposed. I went in the following Monday for them to refill the cavity and Jeff Blank rudely did not offer any explanation as to why this happened or even so much as apology for the pain or inconvenience--he just did not even address the situation. He began to inject the local anesthetic and before he could finish, I felt an electric, white hot pain quickly spread up the side of my cheek into my cheekbone. I yelled and he pulled the needle out and mumbled, "You're just getting the worst of it, aren't you." He and the hygienist then left the room with no apology or explanation of what happened or if we would continue the procedure. He returned in a few minutes (after the anesthesia set in) and finished the job. I left with no apology or explanation for the filling coming out and no apology or explanation for the pain he just caused. Nothing was addressed at all. After having throbbing pain in my gums and cheek for the next few days, I decided to see another dentist that was recommended to me by a coworker to make sure that Jeff Blank had not messed something else up and to see if my other 2 teeth needed to be filled. My new dentist (Plantation Family Dentistry in West Ashley) was concerned by the whole story and took new x-rays. After examining the x-rays and looking in my mouth, my dentist said that my teeth were perfectly healthy and that I had NO CAVITIES. I asked him if he was sure because the previous dentist said that I needed TWO more fillings and he replied that my teeth looked so great and healthy he couldn't even make a case for a fluoride treatment. He said that the current pain I was experiencing was likely due to Jeff Blank hitting the nerve in my cheek with the anesthesia needle and going through muscle as he hit it, causing both the nerve and the muscle to spasm and become inflamed. The entire experience was so painful and unprofessional that after talking with a few coworkers, they'd had similar experiences with what turned out to be the EXACT SAME dentist. If you look at the Yelp review page for Ammons Dental in Summerville (Old Trolley Rd.), another woman had a very similar experience. An Ammons Dental dentist claiming a patient has multiple cavities and pushing an expensive treatment plan to find out from another dentist that they had no cavities at all. The only thing I can surmise from this experience is that Ammons Dental or specifically, Jeff Blank, is pushing expensive and unnecessary procedures to unwitting patients. I feel certain that Jeff Blank drilled perfectly healthy teeth for monetary gain AND I'm still in pain from his work. It has truly been a nightmarish experience. Avoid. Avoid. Avoid. **please also note Ammons Dental bought Wentworth Dental and Chucktown Dental, so the glowing reviews on this page before the summer of 2019 are for Wentworth Dental and Dr. Woodard, who no longer works here, NOT for Ammons Dental or Jeff Blank. read more

There are many good dental practices in town, but this is sadly no longer one of them. As other reviewers have stated, the former dentist at this practice, Dr. Woodard and her staff were excellent. The new dentist is not nearly of Dr. Woodard's caliber and the dental assistant, Bobbie is an absolute nightmare. The dental equipment they are using is somewhat antiquated and Bobbie's technique is, in the kindest possible terms, extremely messy, unprofessional and barbaric. I highly suggest looking for qualified professionals elsewhere. read more

Great, pleasant staff, Dr. Woodard is very knowledgable and explains things well. Be sure to ask for an estimate before any work is done as my bill was about 2x what I have experienced in the past. Also a charge for "additional film"on my bill that I assume correlates to the hygeinist not being able to get good pictures and taking several extra (not my fault). On the SC Blue Cross dental plan, you can expect a basic exam and cleaning to run $170 over your allowable charges. read more

AMAZING! I am so grateful to the staff at Ammons Dental; I was in town for a business trip and had an unidentified pain in my teeth and my jaw. They squeezed me in on extremely short notice fifteen minutes before they closed and stayed late to help me figure out what was wrong. Dr. Blank was wonderful, he explained exactly what was going on, fixed the problem right then and there, and told me how to keep it from happening again. Lovely staff and a very pleasant office. THANK YOU! read more

I had a major problem earlier today during my lunch break. I bit into my food and felt an ominous crunch that could only have been one thing: I broke my tooth. I ran to the mirror panicking only to discover that I had indeed broken a substantial portion off my FRONT right tooth. I work in customer service and have to smile and be friendly all day and this was unacceptable. I have been a patient of Wentworth Street Dental for several years but had never had an emergency before today. I called them in a panic and was told that if I arrived in within 15 minutes they would be able to see me. Did I mention that this was at 3pm? The office had closed at 1pm today and they answered the phone 2 hours after they closed. When I arrived, I was still in a panic because I was worried how expensive my procedure was going to be. I mentioned this to the technician and Dr. Woodard and they immediately eased my fears. They pulled out a quote before they did any work and it was about $300 less than I had anticipated. This was good enough for me so they started to work. I was out of the chair and back at work within the hour with a tooth that looked and felt exactly as it had earlier today. They absolutely saved the day and eased all of my concerns about my broken tooth. I could not be happier with the results and also with Dr. Woodard and her team! Thank you to everyone in the office who helped me in my time of need! read more

Dr. Woodard is patient, professional, and a perfectionist who handles your dental needs deliberately and with care. Everyone in the office is wonderful and helpful. Entering the office, you are greeted by Katie whose smile and personality makes you feel like one of the family. This group really cares about your dental health. On more than one occasion, they made room for me in their schedule. read more

Dr. Woodard is absolutely fabulous and so passionate about both her work and patients. She's helped me with wisdom teeth, root canals, and everything in between. I've been seeing her since she began practicing and can honestly say she's one of the best dentists you'll find. She genuinely cares about her patients and always offers the best care. She's realistic about treatment plans and thoughtful in finding the right approach for any problematic teeth. If you want a dentist you can trust, visit Dr. Woodard. You won't be disappointed! read more

Dr. Woodard, Jenny, and the whole Wentworth team are simply wonderful. Like so many, I generally cringe at the approaching 6 month checkup however these lovely ladies have completely turned my fears around. They are personable, incredibly friendly, and manage to make you feel comfortable and welcome despite the inevitable poking & prodding around your wide open mouth for 30 minutes. They do not shame you for slacking on your floss game, or having the occasional cavity due to a questionable Skittles addiction, rather give you practical and helpful advice on how to improve your everyday routine. They are realistic and relatable, proving that they genuinely care about you as a patient and person. I highly recommend them to anyone looking for a truly amazing Dental team. read more

Worst experience I have ever had at a dentist's office. The dental assistant Bobbie made some comments to me that I found very rude and hurtful. I was in tears by the time I left the office not only because of her poor bedside manner but also because my bill was over $400. What frustrated me the most however was that I had to ask to see an itemized receipt. When I emailed the practice about my concerns I never heard back from them. I guess as long as they get their money it doesn't really matter how they treat their patients. As a pediatric nurse I deal with upset and frustrated parents on a daily basis. If someone is upset about something that happened in our practice I always take the time to talk with them and at least acknowledge their concerns. On a side note Jamie who took my x-rays was wonderful and very professional. read more

My husband has Alzheimer's. Dental care for him is a challenge and the service from the dentist and his entire staff was excellent in all regards. Their team provided a great service with a winning attitude. I couldn't have been more satisfied with the overall result. They provided a service that I couldn't find anywhere else after looking for 4 years. read more

Wow! I thought I needed a Root Canal but found out wiith a free consultation that my one year old crown needed a thorough cleaning. Dr Woodard and her dental hygienist were awesome! They explained so much to me. Highly recommend her and her staff. Great experience! Sophie Gamble 843-813-5222 read more

Waited three weeks to get my teeth cleaned. Went in, and they told me I couldn't have them cleaned unless I signed up for a full set of xrays. (I spent over $10,000 with them last year -- but the management has changed). So, as a good customer, you'd think they'd meet my wishes and forgo the xrays. But no, they wouldn't. No xrays, no cleaning... They have lost me, and my entire family as customers. Good riddance. read more

At first, Dr. Woodard performed a wonderful realignment of my lower teeth in just 5 months. Then, with other state of the art works performed by him, such as crowns and fillings, I could appreciate better his knowledge and his art of dentistry. Dr. Woodard cares about his patients and always explains options in treatments. The staff of his office is great, and I love the appointment system via e-mails. Thank you Dr. Woodard ! read more

First off, this is my first time reviewing online, as I am generally a pretty laid back customer and patient. I had gone to Wentworth Street Dental Associates twice before my most recent visit, and had extremely positive experiences with Dr. Woodard and her staff. My most recent visit on 8/18/16 was much different, due to the turnover in staff including both my dentist and my dental hygienist. My dental hygienist, Bobbi, mentioned three different products she could sell me during my cleaning, one of which was an expensive bleaching treatment that she even admitted I probably didn't need. Then, I was told that I needed a procedure done on two of my teeth, and I was given the option to do it immediately after my cleaning. With not much time to think about the procedure, or being explained the cost and what was being done, my procedure on both teeth lasted approximately ten minutes total. I was told I did not even need numbing, because the procedure was so minimal. After the procedure, the dentist told me that it would cost the same as a full filling, even though it was more preventative in nature than medically necessary, as it was not a full filling that he completed in either tooth. My total bill was close to $500. When I called to explain my confusion and dissatisfaction with my service, the receptionist, Joy, raised her voice and argued with me. I asked multiple times if I could speak to the dentist, and I was told that was not an option. I was told that her impression was that I was only trying to lower my bill, and my complaints were not legitimate. Overall, I felt I was treated unfairly, unprofessionally, and disrespectfully. I will not be referring any of my friends or family that live in the Charleston area, and I will not be going back as a patient, as it is hard to trust they have patient welfare as their first priority. read more

This IS THE WORST DENTIST OFFICE I HAVE EVER BEEN TO IN MY ENTIRE LIFE! Please read this WHOLE post and save yourself from the trauma and financial heartache that I had to endure. This was a horrific experience that I would NOT recommend to a single person! Not only were they painful and 'barbaric' (from a similar review) in their practice for a SIMPLE cleaning (by Bobbie), they over CHARGED me by HUNDREDS (even with FULL dental insurance). Bobbie was quick/rushed and not thorough in the least. Even after I had explained AT LEAST 3-5 times that my teeth were very sensitive and that I had exposed nerves/roots, she hit the nerve with her metal scraper and it was EXTREMELY painful. They then attempted to UP-SALE me and try and require THOUSANDS ($1,200 to be exact) for NINE fillings, when I haven't had dental issues in at LEAST FIVE or more years, with bi-yearly/yearly visits. They are driving this dental office to the ground and that is very sad for the person that they bought it from (Dr. Woodard). This office lacks integrity, and they are out to make as much MONEY as possible and HURT as many people as the can in the shortest amount of time they can! I do not know how people like this sleep at night. To make the situation even worse, when I called to request a breakdown of pricing and why I had been COMPLETELY overcharged, for just a cleaning and x-rays, the receptionist was very rude and attempt to give me attitude and argue with me. She continued, even after I was clear that was not why I was calling and I when I asked her to stop, she would not, until I asked a couple of more times. I already have a few other friends that I know personally, (including the person that recommended this office), that are going to stop going to this office, due to similar, horrific, experiences and for being GREATLY over-charged as well. I will continue to spread the word that this IS THE WORST DENTIST OFFICE I HAVE EVER BEEN TO IN MY ENTIRE LIFE! read more

I now go here as a result of following Bobbie, the dental hygienist. Bobbie has been cleaning my teeth for years and she is the absolute best! She is very professional, skilled at what she does, and is personable. She talks to me like a friend or family member. She explains to me what she is doing every time and constantly asks me throughout the cleaning if I am doing ok. She also reminds me of areas I need to work on and I don't take offense to that, that's her job! I know, as most people do, that a good cleaning can be uncomfortable based on the condition in my mouth and how well I do at home. Bobbie's cleanings are extremely thorough and I leave knowing that my teeth are spotless and I'm not at risk for gum disease. Some reviews left here are unfortunate. If your dental cleaning was painful, then do better at home taking care of your teeth! Bobbie did you a favor! If you truly care about your smile and the health of your teeth, I highly recommend Bobbie and the entire team at Wentworth Street Dental Assoc! read more

!!WARNING!! I'm not sure why this hasn't been posted yet on here, but DR. WOODARD IS NO LONGER HERE! She was the only reason I was coming to this office. Now there is a new male dentist, whose i have met about 4 times now and i still do not know his name. I was never informed of the change in doctors (I was just under the assumption that he was filling in for her for a bit- but Nope, I was very wrong). He is EXTREMELY unpersonable and doesn't seem to care much about his patients. I take extremely good care of my teeth but this new doctor had the audacity to accuse me of not flossing! I carry floss with me everywhere I go, so he is completely wrong. The last cleaning I had, he miraculously found an obscene amount of cavities (that were not there within the last few months). I will absolutely be getting a second opinion because I've never been in pain and I never have a problem with my teeth. I was very upset when I left the office. This all just seems like a money hungry dentistry now. I highly recommend you find a new place to go. This experience has been an awful experience ever since Doctor Woodard left. PLEASE UPDATE YOUR WEBSITE SO YOU ARE NO LONGER LYING TO YOUR CUSTOMERS/PATIENTS. read more