Dr. St. Louis is a truly exceptional medical professional. After a through diagnosis of my wife's…read moremedical problem she explained in detail the options that were available and the associated risks involved with each. Dr. St. Louis and the courteous, compassionate ladies on her staff made my wife comfortable and confident that we had made the right choice in selecting A/U for resolution to her medical problem. Five stars or 10 out of 10, just know that we honestly give them our highest recommendation.

From the owner: We provide specialty care for female pelvic medicine and reconstructive surgery, also known as…read moreurogynecology. We focus on urinary incontinence, pelvic organ prolapse, overactive bladder, interstitial cystitis, pelvic pain, and sexual dysfunction.

Went in for a ultrasound on testicles, the person who administered procedure stood by me texting on…read morephone. To add to insult two other staff members stood over me with phones out texting. Lady did not move ultrasound device once just said I don't see anything and left. Place is a referral money grab. In the waiting room a new client ask me how was service here. I told him run not walk put run from this place

I was referred to Klaiman Urology. I went prepared with questions. I did my homework. I left…read moredisappointed. I was hoping for a doctor that was up to date with the latest medical practices and treatment options. I did not get that. I had to hand feed these options to the Doctor. He seemed offended that I had questions. After a couple questions, he had one foot out the door. One of the last things he said to me before he exited the room was "You probably have prostate cancer." I was stunned. I was given referrals (referrals I basically demanded) to get another blood test, and an MRI. I scheduled those tests, but after speaking with two other physicians, I decided to no longer use Klaiman Urology. I was told by the other physicians that I should file a complaint. I decided that instead of a complaint, I will use my time wisely and find a better team of doctors. Doctors who are up to date with the latest practices and treatment options. My time is valuable. I don't plan on wasting anymore time with this practice.

The absolute WORST "doctor" or office ever. He saw me 09/08/17 for a follow up after an overnight…read morestay at Florida Hospital Winter Garden for a kidney infection, fluid, and 5 kidney stones (it was 6 but one passed, now it's 4). In his office room I stressed my past kidney history and explained the urgency of my issues, as I have extensive history and major surgery history for one of my kidneys. I told him I was in pain, and his suggestion: take an Aleeve. Has this man experienced anything more than a skinned knee or sprained ankle? That's his idea of doctoring? Because my small kids were with me I decided I'd readdress pain management at our follow up appt after my scans. I got the scans performed, 09/21/17 at FRI off Princeton St downtown, and was originally supposed to have 3: sonogram of my abdomen, X-ray of my abdomen, and a CT scan. Got the first two done and the tech said I was good to go, and I said I was told a CT scan was also on the list. She said "Dr. Hernandez is here today, let me go ask him." She left for about 7 min and returned to say "Dr. Hernandez reviewed the sonogram and X-ray and based on what he sees there he said a CT scan isn't necessary." I questioned it in my head, but left anyway. Four days later his office calls asking why I didn't get the CT scan. I explained what happened and they said "You have to go get a CT scan. Dr. Hernandez said so." EXCUSE ME??? I was already there, paid a $35 copay and $40 to a babysitter just to go there and you expect me to cough up another $75 because DR EDUARDO HERNANDEZ dropped his own ball and won't admit it or take accountability? I'm supposed to have an appt today, but Maria has made me frightened to be in the office. I'm entitled to a doctor visit to go over the results of my scan with him, and discuss pain management. Maria said Eduardo Hernandez doesn't deal with pain management, which is false, but if it was true then he'd be unauthorized to suggest I take anything other than a nap for my pain, of which he recommended Aleeve. This is a dangerous office. They bully patients (Maria called me twice on Wednesday and yelled at me incredibly inappropriately, to which I sure did yell back because I'm over their misconduct and not taking accountability for their screw ups). I am going to post this on every single site affiliated with Dr. Hernandez, because people need to know their health isn't priority here, and that their staff, well just Maria actually, are ill fit to hold a position where they're forced to "put out fires", when they're better at starting them. I will keep an update of my appointment at 10:45 today, where I'm sure I'll be refused treatment because I'm being a "difficult patient". That's fine. If I'm labeled difficult because I stood up for my health, so be it. For the record: every single tech and front desk staff at FRI has the same complaint about Dr. Eduardo Hernandez: he's rude and dismissive. The tech who asked him about the CT scan said he was "almost offended" she'd bother interrupting him to ask for a CT when it was "evident I didn't need any further scans past the sono and X-ray". Stay away from Florida Hospital in general because they've been a nightmare. Orlando Health is where you can almost always count on at least acceptable health care when you need it most. *Please have risk management call. I've dealt with a Diane before. This is urgent.*

This Dr. has a God complex. He believes his hype and maybe rightfully so. However, his skills as…read morea Dr aside, his office is a shit show. They cancel appointments with little to no notice. When you call to reschedule, they deny anyone cancelled the appointment. When you are lucky enough to actually have an appointment that you show up early for, if you're lucky, 3 hours later you might actually see the Dr. If you get medicine prescribed, it's always for 1 cycle only with no refills. When you call for a refill, the receptionist immediately puts you on hold. 15 minutes later she might answer or she might not. More than likely the VRU sends you to an extension that tells you to leave a message. Ok, except the inbox is FULL and is not accepting messages. This place defies description of how bad it actually is.

Horrible place to go to. I waited an hour past my appointment before I got up and asked the…read morereceptionist how much longer it would be. She was a total bitch.. she rolled her eyes and told be it would be another hour like it was normal.... 10/10 DO NOT RECOMMEND

Very good care with patients, super nice & friendly! they make my grandma feel very comfortable…read moreevery time she goes

I had Sepsis and develop prostate problems I made an appoint, and they seen me right away. The…read moredoctor was very busy but, he took the time and schedule surgery me for surgery a week later. I have no complaints and in fact I am grateful for his staff and his care. Dr. Brook is well respect with all my doctors and many of my friends have used his service and praise him as well. Thanks

I had a procedure done here 1x,all very positive. The staff put me at ease and we're very caring…read more There was a long wait for my scheduled procedure however.

Very friendly staff and convenient location. The staff was very professional and caring . I was…read moremade to feen at ease throughout the time there and would gladly return if it were necessary.

This woman is a urogynecologist. We had a misunderstanding about the time of the appt. and she was…read moreangry about that. Her bedside manner was terrible. She was rude and mean. I don't recommend her. If you're looking for a urologist, a better choice is Justin Emtage, MD who is also w/ Advent Health.

SO disappointing!! I have been calling to book a follow up appointment for MONTHS and I haven't…read morereceived ANY call back. The patient portal wouldn't allow me to book online due because it was a follow up appointment, which was strongly advised that I book. I have tried calling so many times and over SEVERAL times the office has closed over 30 min early than what's listed as closing office hours. In addition to my frustrations the doctor kept making uncomfortable remarks about my bikini wax...which is odd because after working MANY years in the profession I'm sure you've seen your fair share of grooming and I'm such my Brazilian wasn't the first.