This store has a CAT ADOPTION CENTRE!! run by CTRS Cat Therapy and Rescue Society. There is…read moreusually a volunteer from CTRS in the room from 9-11 am. and another one from 6-8 p.m. most days...these volunteers are happy to let you in to show you the cute kitties. At other times of the day, Tisol staff can show you around as well. Check out all the available kitties for adoption throughout CTRS world...https://cattherapyandrescue.com/

I have always wanted a Tisol near my neighbourhood, and it was always either going out to Main and…read more15th, or way out near Middlegate to get to one of these, what I would call a Costco of pet stores. One of the things with this one, besides the fact that it is new, is the fact that it is big. And always has what I want, with the friendly knowledgeable staff always helps. The prices are good, and the store is pet friendly, with many people bringing there pets with them to shop. Also there is convience with the parking lot, unlike the others.

If you have a dog you love to spoil and get some cute clothes, leashes, carriers and more for,…read moreBarking Babies is one of the best dog boutiques ever. Most pet stores in Vancouver, Canada have almost the same brands, toys, treats and food but Barking Babies is very selective and caring that things serve the family well, with a wide gorgeous, selection of some of the best goodies and gear ever for the modern dog. I first came hoping to find a less heavy carrier for my new puppy. Ended up with a nice front/back carrier from Japanese brand Mon Cheri which I love that the store owner helped me choose with expertise and knowledge to recommend what would be a great match for my needs. Not too bulky or heavy. Barking Babies carries a lot of fantastic luxury dog/pet carriers, there are some available to order in store too and they have all kinds of fashionable clothes, shoes, toys, beds, gourmet food and treats for dogs too! When I first came in I was still starting to socialize Soda and now Soda loves the store and gets along great with the 2-3 dogs who help run the store and it has been nice for Soda to visit with them. We have also gotten two beautiful soft rolled faux leather convertible hands free leashes, some Wag Wear rain boots for my dogs, Nono and Soda, a few toys, treats, Woof Dog Food and even a Lafufu plush toy for Soda, and my dogs are obsessed with everything we get from the store from the cute xmas gift snuffle box to her beloved Lafufu and even the Wag Wear shoes. Love going in to find unique and gorgeously vetted wonderful things for my dogs to enjoy and also let them practice socializing. We try to get to the store every chance we can or need if we are in the area and cannot recommend a visit to the best dog store for extra special barking fur babies in Vancouver!

BUYER BEWARE I do not recommend Barking Babies or Nancy, the…read moreowner. I spent over $300 in this store, including approximately $170 on a harness and leash for my dog. Before purchasing, Nancy repeatedly insisted the harness was the correct size and reassured me four or five times that if it didn't fit, I could return it. At no point did she ever say that "return" meant store credit only. Trusting what I was told, I made the purchase. Two days later, I returned with the harness and leash completely unused, with tags and original packaging, because the harness did not fit my dog. Instead of honoring what I had been told, Nancy denied saying it and told me I should have read the receipt because it was "store credit only." The conversation quickly became very uncomfortable. Nancy raised her voice at me and repeatedly said she had rent to pay and that running a business was expensive. As a customer who had simply relied on what I was told before making a purchase, I found that completely inappropriate. There is a huge difference between saying "you can return it" and "you can return it for store credit only." Had I been told the full policy before paying, I would never have spent over $300 there After this happened, I read through the Google reviews and found another customer describing a very similar experience--they also believed they could return an item that didn't fit, only to later discover it was store credit only. Reading that review made me realize my experience wasn't unique.and this is her way of running the business I have no issue with a business having a store credit policy. My issue is with how it was communicated before the sale and how I was treated afterward. There are many other pet boutiques and online retailers with better prices, transparent policies, and customer service that continues after you've paid. Based on my experience, I would strongly recommend taking your business elsewhere.

Amazing experience! Knowledgeable staff who are incredibly helpful and take the time to explain…read moreeverything clearly. They offer one of the best selections of aquatic supplies in Vancouver with reasonable prices. The location is convenient, with easy access and free parking right out front. Highly recommend.

Top notch aquarium supplies and healthy tropical fish. I always recommend April's as the best…read moreaquarium store in Vancouver to visit when I meet folks who either already have an aquarium or are thinking of starting. They are supportive of new hobbyists and always have something of interest for more advanced fishkeepers. The owner and staff are very supportive of the local hobby scene and of fishkeepers having success to enjoy the hobby long term. Definitely check out April's- it is worth the visit to see the interesting species they carry and the beautiful display tanks at the back. There is a good chance you won't be able to walk away empty-handed!

My favourite pet store they carry a large selection of dog clothes that are mostly imported from…read moreKorea and Japan. I get everything for my puppy here. Their grooming services are also exceptional This is a picture after he got groomed

This is the only MALE location for small pets in the nearby greater vancouver area. So each…read morePETSMART only has one gender. This ensures they don't accidentally have ballooning litters by accident even if the staff can't sex the critters. A smart move. And it also makes it easier to know if they have a pet or not. In the gender you want. For example I don't like boar cleanings. So I only want female guinea pigs. Males need cleanings and it's so gross not my cup of tea. Where as with Syrians I prefer males to females cuz females go into heat every 4 nights and some of them let off an aroma that attracts males but it stinks up the room. Every 4 nights so for me. Male Syrians are preferred. Anyways. Wanted a male robo and swung by here last day of their sales and got one.

When we were out doing errands and needed to pick up some supplies (cat litter) for our new feline,…read morewe hightailed it to the closest PetSmart Google could find, which turned out to be the Grandview Highway location. I had passed by this mall-on-a-hill many times before without giving much thought about the specific stores/restaurants that are there. Petsmart shares the higher level with the Canadian Tire and Boston Pizza/Starbucks entrances. Walked in and I was struck by the open bright space. All the aisles were labelled clearly by pet, and we saw our fair share of pets wandering the aisles with their owners. We found the cat litter aisle in two seconds flat, but it was harder to find our specific brand/type. Thankfully we flagged down an employee and he helped us locate our product easily. Took the bag to the front, purchased it, and we were off on our next set of errands without breaking a sweat! Liking this location: new, bright, clean, easy to navigate layout and helpful staff, and lots of parking!

This is a mom 'n' pop owned pet fish store…read more Pricing is fair and small fish selection is decent. The owner is very nice. One thing that bothers me is that they have these massive size koi fish held in tanks that are much much too small for the fish. They have many larger tanks that can hold these big fish. So I'm not sure why the jumbo koi are kept in the tiny tanks.

Buy my fish and plants here , good prices and very helpful. It is a very…read more clean store which I like :)

Came in on a Saturday morning to use the self-serve dog wash they have here. I was extremely…read morepleased. There were 3 staff in the store - one was in training - and they were all very helpful and pleasant. They signed us up quickly and didn't make a fuss about it being late for our appointment. They gave us a big bag of treats for the pup, checking in about allergies just in case, before handing it over, and gave us a thorough tour of the washing station before leaving us to get on with the job. There were several choices of shampoos and conditioners; professional grooming restraint system; copious amounts of microfiber towels; an air dryer; and even an apron for me. Getting the pup in and out was easy peasy with the aid of a little staircase. There was no rush, even though on weekends you do need an appointment. During the week you don't. Cost is only $12 plus tax. Totally worth it.

The staff is so helpful! Live the dog wash station it so easy to get your furry friends all cleaned…read moreup