If I could rate this company a zero, I would. Whatever you…read moredo, don't EVER hire helping hands moving company. Recommended through uhaul. Mom had an appointment scheduled for 1pm on Sunday March 1st. 1pm rolls around. No one. Called the company and they said they were 10mim away. Fine. Things happen and their last move went over. I can understand that. 1:30 rolls around, still no one. Call the company, no answer. 1:45, no answer. 2, no answer. 2:15, no answer. 3pm, no answer. And you get the picture. It's now 9:47 the next morning. No one ever showed up. And STILL no answer. Mind you my mother is disabled. And can not move anything, especially heavy furniture. So My sister and I ended up packing her truck. A hurt back and many hours later, here we are. Complete and absolutely unprofessional!! (Not us, This so called moving company)

Paid for "3 Movers for 2 hours" for a uhaul unload, scheduled to show up at 8:30am. Guy shows up at…read morelike 11:30. Notice I said "Guy" yeah, one adult and his 15 and 17 year old nephews. Guess his "normal crew" weren't available. Well these kids had no experience with either moving or hard work, it was honestly painful watching them try to move furniture. After watching them drop my dryer down a flight of stairs as the one dude tries to dolly it with the two kids just watching, slack-jawed, I suggested maybe put a moving blanket down first (to try and not scratch the side that's touching metal?) and I sh*t you not, the one kid puts the blanket over the top of it. Like dude, it's not cold! Ended up w/ scratched and dented walls from furniture strikes, my dryer is all scratched and dented and overall ended up having to help the one dude move half of the heavy items since the kids he had w/ him weren't any help. Also, fairly sure these kids couldnt' read. Had boxes marked "basement" upstairs, boxes marked "master bedroom" in the garden shed. After they left my wife and I spend hours re-moving boxes to where they were supposed to go. Should have caught it at the time but was pretty sleep deprived after driving for four days. Reported this to the owner (I think? Some dude named Sultan) and got a whole "oh really? Well I'll call the guy" and nothing comes of it. Ha, this was funny though. Paid 'em, then like an hour later he calls me wanting to know where his money was and why I haven't paid. Explain that it's showing as paid and received on my end (through zelle) and he just goes "oh" and hangs up on me. Nothing more, no "sorry", just...A+ service from beginning to end. Way to keep it classy guys. Wouldn't have booked w/ em if I wasn't cancelled on by my first choice movers, but honestly I would have been better off w/o 'em. Costs more than just the poor labor, now I'm looking at hours of my time to repaint and fix gouges in drywall and scrapes in my furniture. Stay away!