Do not take your flute or woodwind here! I wanted to be able to write a great review, but found that they are extremely nice... liars.
I found out too late that nearly all of those great reviews on Google are actually for the Music Shoppe which was located on Erie. The previous owner who was mainly the one who fixed woodwinds died in 2021, and Johnny didn't open his own shop until January of 2022, but kept all of the reviews for the other store.
I was told by a music store that our flute needed to be repadded. Johnny assured me that he was able to do it, but after over 200 dollars, 4 trips, and several lies later, I would never recommend his services for band instruments. Please do yourself a favor and take them to a store that specializes in band instruments, even if it costs a little more.
When we first went to pick up the "completely overhauled" flute, he gushed about how it was "a beast" and how easily his flute teacher was able to play it. My daughter, who is an excellent flutist, was not even able to make it work. In fact, one of the pads completely fell out while we were there! Needless to say, we went home without our flute that day, which meant another trip. The second time, since it did play, we took it home, only to have another pad fall out with the next week, which meant another trip.
By the last time we picked up the flute, our "beast" had turned into a "bad horn" that was just old and worn out. We were told in so many words that he couldn't really do any more for us, and don't expect it to last very long.
It has not played well since, so my daughter has been using my old flute to get by. Last week, I finally took it to a reputable music shop in Canton. Imagine my shock when I was told that it is a good flute, but the person who put the pads in didn't know what he was doing! I will have to pay to have it completely repadded, meaning that I totally wasted all of that money and time. Hopefully, my experience will save some other customer some frustration! read more