I drive over an hour to see Dr. Rubinstein. He is a caring professional. I can call him anytime…read moreand get a call back, I even call him for advice when I am in Florida.

My whole family used to go to Dr. Rubenstein. I can tell you that one by one we discovered it was…read morea huge mistake. When I was finally disgusted with feeling sick all of the time after getting prescription after prescription for nose spray, I decided to see another doctor. My blood work showed that I had severe Vitamin D and Iron deficiencies that caused me to feel so ill. I got on prescription Vitamin D and Iron and feel 100% better. My mother also had to seek a second opinion after Dr. Rubenstein told her that her chest pain was "in her head". What doctor in his right mind says that to a woman in her fifties with a family history of heart disease? She saw a new doctor who ordered a stress test that showed her corroded artery was completely blocked which explains the chest pain. She's lucky to be alive. Her current doctor has no idea how she is still alive after that. I would advise getting a 2nd opinion.

As always, Dr. Mandal is a professional, period. Her and her support team are awesome. Dr. Mandal…read morehas been my primary for years and has never steered me wrong. Referrals are just as pleasant as her. Dr. Mandal... great person period.

Dr. Mandal has been my primary care doctor for several years, and I always feel heard and supported…read moreby her. She takes the time to listen and helps me talk through my symptoms. Her referrals to other specialists have connected me with other caring clinicians. Dr. Mandal is very compassionate and has a warm, calming presence. I also love that she's out in the community providing health education to improve the quality of care for women in midlife. I highly recommend her.

Dr. Shen has been my primary care physician for many years now. I have seen him for annual…read morephysicals (which are very thorough compared to any other physician I've seen in the past) and have seen him for illnesses along the way. He has always been patient and eager to help. He helped me to get well, always prescribing necessary OTC and prescription medication. His office staff has been efficient and friendly and prompt with call-backs and more. I am in my 50s now and have seen many physicians over the years, and I can say that Dr. Shen has been one of my best doctors. Please see him! He is very smart, thorough and caring.

Shyster!!! Billed for unauthorized Medicare service And sent me to collections!…read more I was in the recovery room at Overlook Hospital after breast cancer surgery. I was having a difficult time recovering from the anesthesia. The staff decided to call my family doctor for advice, apparently Dr Edred Shen was on-call. He arrived at my hospital bed, spoke to me for 5 minutes & had zero advice as what to do. He sent me a bill for $225. I submitted it to Medicare & they said it was ineligible to be paid. Edred Shen sent the bill to a Collection Agency his office retains. I sent his office the letter from Medicare, saying service was not eligible to be paid. Edred Shen continues to send Collection Notices. Obviously, he must bill a lot of patients for services that are unnecessary. He has sent the $225. bill to collections!! I have sent him the statement from Medicare, showing he is not entitled to payment

Unbelievably rigid staff. I arrived 10 minutes late and was told I couldn't be seen. It's ironic…read morethat doctors expect patients to be perfectly on time, but frequently keep us waiting in the exam room for 30+ minutes past our appointment times. This office clearly views their time as more valuable than yours. Save yourself the frustration and find a doctor who treats you like a human being rather than a slot on a spreadsheet.

Horrible experience!!!! You're not even greeted with a hello from the phlebotomist. When my blood…read morewas drawn this morning it was more of a feeling of a stab in the arm. An hour later I have a large bump on my arm. I try to call and it automatically goes to a busy signal so you can't get through. The absolute worse bedside manner I ever dealt with. The attitudes need to be put in place or work where you are not dealing with the public!!! Bad career choice

You might think a practice associated with Summit medical group would be of a certain caliber, but…read morethis place has excessive wait times and a terrible parking situation with no accessibility ramp for folks who are unable to use the steps (there is a lift, but a ramp would be helpful) They called my mother before 8am to change her appointment from noon to 9:45am and then she had to wait over an hour and a half to be seen! I had long since abandoned this practice for my medical needs and I'll be encouraging my mother to do the same. I realize these are strange times, but this has been an issue here prior to Covid.

Family has been coming here for 20+ years, but starting to see a change now…read more They are 'all business'. is it related to the practice being acquired by a larger company? Who knows, but not liking the current direction here.