3-20-2026 new owners have taken a friendly store and driven it into the ground. New manager Kevin,…read moreowners son, harasses female customers, treats them like they are idiots. Understand that it applies to employees as well. He is rude to customers. He has been heard to say that he doesn't care if mail is delivered to mailboxes on time. He makes mailbox customers stand in line for packages with delivery customers. Likes to try charging mailbox customers for names on the mailboxes when they are already in their computers system. The UPS store on 41 and Paseo Del Mar is not that far away and much friendlier

April was a peach stood at the counter not helping me at all. So I stepped away to try and figure…read moreit out on my own. When I tried to do it through the drop off site at the UPS then she walked over and told me that I wasn't able to do the Fabletics return over there. This is after waiting at her desk or station for five minutes. She could've helped me in the beginning when I told her I had one TikTok and one Fabletics. She then walked over and said well I can help you. I just never done a TikTok or Fabletics return before my hands are up in the Air.. what can you do, April?

I have had quite a few mailbox and shipping service locations thru the years running many…read morebusinesses and I have not had the positive experience I have had with Ship Gulf Coast in Riverview, FL. This group really looks to make your experience working with them positive one. From handling your shipping needs to all the notifications of items received. I found me Shipping and Receiving partner. Thanks Ship Gulf Coast. Victor PCMS Advisors LLC

From the owner: At Ship Gulf Coast we take pride in offering a comprehensive suite of services designed to meet the…read morediverse needs of our customers. We offer Mailbox rentals, Shipping, Fingerprinting, Notary services and more!

I use this store a lot for returns and other care packages I send occasionally. Staff is always…read morecalm and collected during their busy hours. Helpful and polite even when they have dozens of customers probably in a hurry not being the kindest to staff. Lately I've seen Heidi a couple times who's always nice and today on 4.8.26 I came in to a line of about 5-6 people, the return kiosk "jammed" (it was just out of paper to print labels) and Heidi not only provided efficient service to customers (along with the other two gentlemen working), but her positive attitude seemed to ensure that every customer left with a smile on their face. She engaged with customers, made jokes to lighten the mood, all while providing such terrific service. She absolutely went above and beyond to make what some might feel like a frustrating experience (waiting to get an errand done), a happy and enjoyable one! Thank you Heidi for being a ray of sunshine!

The few times I've been here it's always been super packed and the wait is always long…read more I recently went by this past weekend and I saw they have a self checkout; if your item you are dropping off is small/decent size, you are able to use it. You scan your label and drop it in the box and get a confirmation receipt. The staff is somewhat friendly/knowledgeable. The parking is almost always packed and you're lucky if you get a parking stall as this shopping center is normally busy during the day.

I completely expected higher price for convenience. 3 oz gift. $120 over night. $80+ for 2 day air…read more $17.95 for ground. Here is the real issue. $5 for a box; fine. $5 for them to assemble the box. USPS $11.95 box included priority mail.

Kind gentleman with a beard went above and beyond for me in a way that won't be forgotten anytime…read moresoon. The type of thing that earns a customer for life.

First time at this location. I walked in and there was no line, yay! Only waited a few moments for…read moreit to be my turn and Debi called me up. She was very kind and fun to talk to. She was very knowledgeable about what exactly I needed since I had a very important items to send. We got it all sorted quickly and correctly and with a AAA discount to boot! Debi helped make a very stressful task accomplished with ease. Thank you!!!!! I will def be using this locale again in the future. And using UPS was way more economical than Fedex and less stressful that usps.

There were quite a few customers who were being attended to and I also did not have to wait as one…read moreof the staff offered to help me right away. He was very cooperative and helped me with a printing and copy request. I got the notary work done right away by another lady. The staff were very professional and courteous. It was such a joy to see the quality of service here. Though there are other UPS stores much closer to my home, I would always come here to this particular store. Thanks to all of the staff and congratulations to the owner for running such an efficient store.

Friendly staff and in an ideal location in Apollo Beach. The tracking can be sent digitally which…read moreis very convenient.

Limited hours, closed during lunchtime, postal worker has an attitude problem, and is unable to…read morework the computer system. Really poor poor service for a fairly large town.

Always the best people. Definitely, the best service! Super, high Quality. Great value. Hours…read moreopen when you need them.

This ups store simply needs to be shut down…read more Came here Saturday to inquire about fingerprinting and photo for a state license. They say they don't provide photos because the quality wasn't good. That's eye catching. Then, I am told that I can't get fingerprints done because I have to make an appointment to get some OIN number. Not shown on their website. Last straw was that I went in today to try to get some returns done to Amazon and was told they were shutting the store down because it was unsafe to be inside. Maybe they should make that permanent

I think everyone has a story about how busy UPS can be especially during the holiday season and…read morerush-hour. But this UPS has always been my favorite to go to. They open up earlier than the other UPS and they always move faster than other UPS I have been to. Prince Patel is always nice and friendly when I am there. If people are in front of cigarettes for real me, he tried to take two people at once so nobody has to wait for long. The best UPS in Tampa!

From the owner: The UPS Store #7716 in Thonotosassa offers expert packing, shipping, printing, document finishing,…read morea mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .