Veronica was very helpfulwith my loan. Place was clean and smell good. I was very pleased with the…read moreservice.

It's a drive in traffic to get from Altamonte Springs to Sanford, but I prefer this location for…read morethe excellent customer service. The manager Danaliz and her assistants Jenice & Kieshla always answer any questions I may have about my account and transactions in-store are always prompt and courteous. Online transactions are organized a little different than in-store, but most of the online transactions have been seamless. Overall, I still recommend this store in central Florida over Amscot for my cash loan inquiries any day.

I've heard a few customers had issues and concerns about this location. I've used them more than a…read morefew times with nothing but quality professional service from their representatives.

Date occurred: Thursday March 11, 2021 approximately 10 am…read more I was trying to withdraw cash from the atm using a card. I never used this card to withdraw cash but it doesn't have a pin set up for it. So when it wasn't working, I went to who I know know is the manager (older white gentleman with gray hair) and I TRYING explain to him what was happening but he cut me off and goes "WELL WHAT DO YOU WANT ME TO DO?" Very sarcastically. I wasn't having the best morning and it took every bit of good in my spirit to not snap on him. I usually don't do reviews but I just HAD to get on here and make things a little harder for him ... bye bye

Yes, I am new to Regions Bank. No, I did not join for a big bonus sign up amount. I joined because…read moreI needed a local bank and Regions seemed a good fit for me and my needs. I had to call customer service when it was taking a while to get my debit card and the lady I spoke with went above and beyond to help me. I ended up going to a location that is open on Saturdays to get a debit card right from the location. Gabriel Baez happened to be at the Sanford, FL location and he was wonderful! Very nice, very accommodating and professional and I could not be happier! Thank you Gabriel for being so wonderful!

"Who wants to open a new bank account?" (Barely-stifled yawns, with an eye-roll)…read more "Who wants $400?" (Hands shoot up enthusiastically, mine included) And so it is that I found myself in this, oh, let's call it a 'money trap'. The offer came in the mail, with a special code (authentic) and several hoops to jump through (minimum deposit by a certain date after opening, opt for paperless). Having been around the bend enough times to know that I could be at risk of doing a lot for nothing, I had my ducks all in a row and checked all the boxes (or so I thought). First sign of trouble was that I couldn't create an online ID after opening the account. When I called, the agent all but laughed at me (at least it felt that way), saying it takes time, dude (to which I wanted to say, REALLY, in this day and age?). When finally I could access it online, I made a transfer from another bank - which got rejected 3 days later! In the mail, I received a statement saying I was over-drawn by $4. So off I go on the phone again. This time, I was told that the $4 was for paper statements, which I couldn't opt out of because I couldn't get an online ID. I was also told that I had to go into the branch (the very essence of "online banking convenience" apparently being the Regions motto!). Two days after jumping through that hoop, just when the deadline was coming up, I thought I'd call to make sure everything was now kosher. The agent told me, no I didn't qualify for the sign-up bonus because the offer had expired!!! In the next hour and a half, I was transferred, disconnected, credentialled time and again (even though I was on the same call), got into loops with no apparent exit... Thankfully, I finally got Myesha, who patiently heard the whole saga of my frustration, and would not let go until she set things right for me. So zero stars for Regions and their unimaginably stupid 'systems': the stars are totally for a human who treated me like a human.

If there was a "0" star rating I would give it!!…read more DO NOT GO WITH THIS INSURANCE!! ITS A SCAM!!!! I bought a condo in Florida and a couple months later a pipe started leaking inside a wall and caused damage to the kitchen and surrounding areas. The entire condo required repiping and repair. After providing everything they asked for and several "inspections " and various companies they sent out, after calling them regularly about the claim because their communication was AWFUL, after a month of no response and the mold accumulatin growing by the day from them dragging their feet, they DENIED the claim!! They said it had been vacant for more than 30 days! I had just bought the freaking place and had just renovated it and was in the process of moving in when the pipes burst!!! What a crock of bull!! This place will FIND ANY EXCUSE to deny your claim. Do not purchase this insurance, in fact stay away from anything to do with buying anything in Florida!! It's all a scam from beginning to end.

we had an issue with frontline in processing of claim after Ian impacted our condo in Naples area…read more Frontline was very inconsistent in the processing of our claim and those of our neighbors. Some of our neighbors received payment in full and others not. All submitted claims with HO 6 policies for the same claim amount but frontline paid in significantly different amounts. Frontline claim adjuster did not communicate or justify his position with the inconsistencies. I switched provider. I would not recommend Frontline.