Dr. Lowney is the most intelligent, calm, and compassionate doctor I have ever seen…read more I am not a fan of needles, but the shot that Dr. Lowney gave me is one of the few that truly didn't hurt! I could not be happier with her and her excellent partner Tammy. Together, they make up the best practice that southern Indiana has to offer!!!

After being a Patient of Dr. Lowness for 4 years, having my routine yearly plus visiting the ICC…read morefor the nasty stuff that pops up. When I tried to refill my monthly prescriptions, they were denied and I was told I needed to make an appointment to be seen. I did and upon arriving I was told that they had dropped me from care, thus my scripts were rejected. When I ask why, I was told I needed to talk to the office manager, I said great when can I see her? I was then told that the best that could be done was for me to call her, leave my name number and reason for calling, I suggested just a moment of her time while I was there and was told she was much to busy dealing with current patients, after all they take precedent over current patients. The sad fact is I like Dr. Lowney, I'm not real sure what went wrong.

I've been seeing Dr. Casey for many years as my GP. She is great--she displays care and empathy,…read morebut is tough when she needs to be. She is great at communicating and keeping me involved in my care. The support staff and other practitioners are also nice, always making it a positive experience.

My primary care Dr Caudill is a very knowledgeable, caring, and easy doctor to talk to. She hears…read moreyou and take excellent notes. She doesn't rush you and has an upbeat personality that enjoys her work. Had a nagging long term pain in my arm and she was the only to solve it quickly. The front office is fast and efficient as well. It is a smallish so get there a little early to get processed and get a seat.

I'm ashamed to admit that I haven't had a primary care doctor for years…read more I can't recall the last time that I got sick enough to need a doctor, but that doesn't excuse it. So when I was in need of immunizations for an upcoming trip to India, I was in a bind. I called a couple offices under my insurance, and the soonest I could get in as a new patient would be months after my trip. That was the case when I called Norton Community Medical Associates in Mid City Mall too, but the clerk there was able to get me in the following morning due to a cancellation at their sister site on Barret Avenue. And that's how I met Dr. Ana Overley. She was quick and efficient. Chatting with me about my overall health needs, while also getting me what I needed for my trip, which ended up being three vaccinations and some malaria pills. I also appreciate that she didn't redo a bunch of basic dianostic tests and bloodwork that I just had done at my ob/gyn. She just asked that I get a copy and bring the results with the next time I come in. Done. She was easy to talk to and put me at ease. And the staff person, who gave me my shots, also deserves some commendation. I'm not a big fan of needles, and I did not feel the needles go into my arm. Fast and relatively pain-free -- that's what I want when I must get a shot. The office was also immaculately clean. The front desk staff was courteous. I feel better knowing that I now have a primary care office near my home I can rely on.

Dr.Bentley is the best doctor myself and my husband have had. ( besides Dr.Simpson who is no longer…read morethere :( )

i have been going to doctor amin since he started his practice in louisville. i trust him with my…read morecare. i can't say that about any other doctors i have dealt with. when he retires i will be in tears.

Doctor Amin is a compassionate person and very professional in his practice, I have been a patient…read morefor 15 years.

AVOID AT ALL COSTS. This practice itself is a hot mess. My other doc here left without any notice…read moreto me (she was actually pretty good and I suspect left because of the mess this office and Norton in general is). I was told I could go to this doctor but her wait was for MONTHS and MONTHS. So fine, I wait. Here's the thing though - I needed a refill on my prescription for cholesterol med. CVS needed them to call it in because it didn't transfer from Walgreens. She refused to call it in, saying I'll need to see her first. She recognized I got the earliest appointment (would have to wait 1.5 months without meds, after already waiting 5-6 months just for the privilege of seeing this new doc). --but said she won't refill it until she sees me in mid December. What? It's cholesterol meds, not a controlled substance. I said to her nurse/office staff "So let me get this straight...my doc ditches me with no notice, then you send me to this doc and she says she won't give me a refill that my doc that left me prescribed because HER SCHEDULE is too booked to see me in time?" She replied "Yes". I said don't worry, cancel it. I'm done with location and cancelling with my gyno who is part of this practice too because of this. Shawna Kauffman doesn't care about my health. I don't see why she'd care for yours. This location has been a hassle to deal with since day one. These doctors and their egos - they're going to seriously hurt someone here. I'm so sick of lazy docs that think they're all that. Oh, btw, no one has figured out why I lost almost 50 pounds now (with other health issues). So you think I would be a priority. But no. I go on a long wait list just to get the chance at 20 min (if I'm lucky) appointment. No thanks. I'm done with Norton period. And you should seriously stay away from this doc and that place in general.

I do find it disappointing that the office of Dr Shawna Kauffman sends you away with a referral to…read moreanother Doctor. I had bursitis in my elbow and was so painful and swollen I could not sleep. The girls in office were to setup appointment the following day. I had to call them twice to remind them that I had limited use of my arm, and was still in pain. By closing time they finally called me back and made appointment in a few days. The staff is friendly but when you walk out the door, they have no idea or empathy for your problems.

Dr. Stroot gives great care to her patients. She listens and does what needs to be done to make…read moresure you get well. The office staff is also very nice and helpful!

Dr. Stroot is by far one of the best doctors my family and I have ever had. She is exceptional at…read moreher job! If she doesn't have the answer she will get it. I've been a patient for several years and she brings it every time! She also spends as much time as you need with her. Let's you ask questions and takes time with you to make sure you understand your treatment plan. I will mention that sometimes we have waited a while in the office but it is only because she is giving each patient the time they need with her. Nancy Hannah is also great! As well as the entire staff!! My kids love Dr. Stroot and we will stay with her for as long as possible!

Dr. Pallares is possibly the best doctor in Louisville. After years of being told by doctors that…read moreI had no medical issues and that I was just neurotic - Dr. Pallares took the time to sit and listen to my concerns and gave me several really great suggestions. One of them absolutely changed my life. It was something that any doctor that had listened to me should have caught 10 years before - but Dr. Pallares is the one that put her thinking cap on long enough to actually HEAR ME instead of pumping me through the office like a machine. I adore Dr. Pallares and her staff. I would recommend them to ANYONE who is looking for a pediatrician or GP.

I have found a much better attentive doctor. Dr Palares was dismissive and rude. Her staff was the…read moresame.