1. Kay M Lowney, MD

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    New Albany, IN

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    Kay M Lowney, MD

    4.0 (4 reviews)

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    Premier Primary Care

    Premier Primary Care

    5.0
    (1 review)
    1.7 mi

    I've just moved to the area and needed to find a new primary care provider. The office is nice and…read moreclean. The wait was almost nonexistent. When I was in the room with the doctor, he introduced himself and gave a bit of his history so I could know who I'm entrusting my health with. (I knew right then this was different than others who expect respect based solely on their title). He then asked me about myself and my life. Asked what my goals and expectations were. Honestly, I've not felt like my healthcare was a joint effort with a doctor as much as I have until this visit. I felt heard, seen, and valued. When we discussed renewal of existing prescriptions, he questioned the logic behind each and we came up with a me go forward plan based on what is safest and most logical as a Plan A, He even took time to check my insurance as we talked to see if the meds he discussed would be covered, to save us all time and headache. I picked this doctor randomly from my insurance list, but I now feel so lucky that I did!

    From the owner: Welcome to Premier Primary Care Premier Primary Care…read moreprovides comprehensive primary care and internal medicine services at a welcoming and comfortable office in New Albany, Indiana. Internal medicine specialist Suresh Lohano, MD, and Family Nurse Practitioner Taylor Thomas, provide exceptional urgent care, chronic disease management, preventive care, infant and pediatric care, and senior care. The professional staff is committed to offering an exceptional customer experience to patients of all ages. The team provides care for urgent issues such as flu symptoms, insect bites, sports injuries, and urinary tract infections in a timely and efficient manner. Premier Primary Care offers management for chronic conditions, including diabetes, congestive heart failure, COPD, and hypertension, as well as regular checkups, medication management, vaccinations, care coordination with other specialists, and disease education. The team orders age-appropriate screening tests to ensure patients are up to date on all preventive care. Preventing illness or chronic disease in the first place is the best way to maintain great health. This includes a thorough check of men's health or women's health issues, as well as keeping up with colonoscopies and basic blood work. During each visit, the team takes all the time needed and doesn't rush patients through their appointment. Patients who have had surgery or were hospitalized for an acute condition can request care support after their release...

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    Paola Maldonado NP
    Paola Maldonado NP
    Suresh Lohano MD MBA FACP FAAP FHM Board Certified Internist/Pediatrician
    Suresh Lohano MD MBA FACP FAAP FHM Board Certified Internist/Pediatrician
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    Family Allergy & Asthma

    Family Allergy & Asthma

    2.8
    (5 reviews)
    0.7 mi

    Attempted to schedule a specific food allergy panel. The man on the phone confirmed that this was…read morethe type of appointment I was making. When I arrived at my appointment, I was informed halfway through the procedure that I would be getting a full panel instead. When I raised concerns, I was told this was "just the way we like to do it" I asked two different nurses and the allergist to give me a quote or estimate on what a full panel would cost. Every single one of them refused to answer. Finally, two weeks later, I receive my bill in the mail. Well over $600 dollars, AFTER insurance. Also, the deadline for the payments was set 4 days after I received the bill. The icing on the cake? The website I was directed to wont let me pay the full amount. I can pay up to ONE penny, but if I try to pay off the last cent I am told my payment "exceeds" my balance. I called the billing department and I was told a manager would call me back. I am still waiting on that call. Complete lack of transparency, high costs, troublesome payment process. Nothing but regrets here. I can't in good faith recommend it to anyone.

    While allergy medicine is clearly a science, it doesn't seem to be an exact science. I don't think…read moreI'll ever by fully "cured" of my numerous allergies. But Family Allergy has genuinely improved my quality of life through their treatment. I used to get sick much more frequently than I do today, and that's obviously a wonderful thing. In addition, Family Allergy makes the allergy shot process as easy as possible for their patients. I know of at least one competitor who has significantly less availability for shots. I am nearly always in and out of this place in under five minutes. So I am quite pleased with Family Allergy, even if I still get the sniffles every once in a while.

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    Nathan B. Richards, MD
    Nathan B. Richards, MD
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    Kay M Lowney, MD - internalmed - Updated July 2026

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