I enjoy looking thru this store so much. I'm currently helping my daughter with her upcoming…read morewedding & I've found so much here that I need. I've been in here before, years ago, but had forgotten how much this store offers. The staff if very friendly & helpful as well.... Will return for more, even after the wedding!

I have went to this store like every week & I also have found the workers as well as the…read more"MANAGER/OWNER" so rude in so many ways - I love JoAnn's but hate this store - everytime I go in there - I come out frustrated - I am going to travel 30+ miles to visit another store

Everyone who loves crafts or is just looking for some decor for their home should check this place…read moreout. This place has all the craft stuff you could ever want and a variety of home decor. I would recommend.

Let me be honest, I did not want to come here, but after striking out on many occasions at nearby…read morestores I caved and came here. I have avoided coming here for years, as a matter of fact, any location anywhere. I don't agree with some of their policies and it is their right to conduct their workplace how they will, just as it is my right to shop where I want. With that out of the way, let's talk about this experience. I had been looking for a specific item for the past few weeks. You know how you get an item in your head, you know it exists, but you just cannot find it anywhere you look. That was me recently. I knew what I wanted/needed, but could not for the life of me locate it anywhere. With my head hanging low, I entered this facility. Walking in here is like walking into a different world, craft world that is. This is like a mega store for crafting needs. I mean, how in the world are there that many crafting supplies that you need this big of a layout? Having never been in one of these before and not knowing where anything might be located I started wandering. And wander I did. My first line of attack was just to walk the center aisle and glance down every aisle as I passed. That did not work, this place is like a maze without a map. At one point I felt like I was Pac-Man chasing the ghosts, only the ghosts were associates that were working here. Each time I saw one they would run away like I had eaten the big pellet. So much for getting help here to ask where an item might be. My next line of attack, and this took forever, was to go up and down each and every aisle until I found my item. Did it work, yes, did it take forever, definitely, did I have any assistance, no. Having found my one item I ended up making a b-line to where I thought the front of the store was. I stood in line to wait my turn to pay and started noticing the Christianity closing in on me, that and the basic signs on the walls. The one and only time I had an interaction with an associate in here was at the cash register. It was as if the employee was brainwashed and on autopilot. No affect or personality. As soon as I got outside I had to light up a cigarette like I had just survived something dubious.

This was the first place we stopped for wedding dress shopping! Even though we knew it was…read moreunlikely I would buy a dress that day (with more appointments to get to), everyone was so friendly and accommodating and they made sure I had a great first experience! My stylist was Becca, and she was training someone new. They were both SO nice, friendly, and knowledgeable! Becca was professional and helpful in getting my dresses on and off, and they were both so patient with my Mom & Grandma, who attended the appointment with me. I ended up finding a dress elsewhere, but this was such a great experience, so I highly recommend a stop here if you're in the area looking for a dress. Experiences with chain stores can be hit or miss, but this one is definitely a hit!

I wanted to share my latest experience with a couple staff members that worked with me during my…read morevisit last week. A huge shout out to Elaina and Maria for helping me pick out some dresses to try on for "mother of the bride" and all the reassurance and assistance they provided for me. Still deciding on what I'm going to do, but I appreciate all the help girls and you're both rocking your job! . Thank you.

Obviously I did not stop in here for me, but I came in with my sister. I don't mind shopping with…read morepeople, you get to see more of a mall and how people interact. I applaud Torrid because they have some of the most compassionate employees out there. They really enjoy working in their establishment. As always they always have a huge selection of items that range from clothing to jewelry. Along with the great staffing this store is always in great shape. Everything is organized, well stocked and easy to find. And if you can't find it, someone is willing to locate it, whether it be in store, or at another store.

I have shopped at Torrid in Pittsburgh and Philadelphia. I am very excited and pleased with the new…read moreTorrid in our mall. It is beautiful and the employees are very nice!

Stay safe here. The owner wouldn't let me send a very sick employee home during the pandemic,…read moredemanded I come to work when on isolation after I and most of the staff got COVID, and when that employee died, he just sent a two word text: "He's dead." Then he fired me for it (I guess? These guys never write anything down, and I'd never been so happy to get fired.), and lied to unemployment about it. Oh, and my forklift training was "this is up and down, this is tilt, this is back and forwards," and just leaving the building when the next vendor came. And I went ahead and did it without complaint, lol.

I'd like to give them three, but on the day I went, many customers were unmasked.  The way in was…read morenot encouraging enough about masks.  The staff was tired of asking folks to protect themselves and others.  While the store supports Christian programming on TV, they don't go very far to support or require Christian behavior.  The unmasked folks clearly had multiple underlying conditions, and were the folks we're trying to protect most, which was an irony lost of them but not to me. Surplus City is like Ollies, but a little broader and more idiosyncratic, if that is possible. They reminded me a bit of Building 19, but not as wild as Spags.   Makers would find lots of hardware and materials to use.  Prices were low enough you might try something to see if it works as a craft, hobby, or repair. I'll be back post-pandemic to browse at more leisure. Paul R.'s picture is helpful. it shows the entry, which is the downhill building of the two. To Mary: Most of what you suggested is correct (stay distant, don't touch your face, I would add in particular, your mucous membranes). Nearly any people who have been told by medical staff not to obstruct their own breathing should not be out and about. See the CDC web site. I fear that you misunderstand the medical and healthcare advice out there. I find that I am better informed when I follow the CDC, WHO, and PA public health rather than other sources. "If you think wearing a mask is going to stop a nano-sized virus you are kidding yourself". Technically, you are true, most masks do not stop 100% of viruses. On the other hand, if you mean that masks will not stop this pandemic, I believe you are incorrect. The CDC, PA Dept of Health, all the professors at Penn State Hershey, and Penn State Biology, and all the MD, PhD, RN/PhD, and MD/PhD that I talk to believe that masks can stop this pandemic if enough people use them. For your sake, and for ours, so we can get back to work and play, wear a mask to protect yourself (they are not perfect, but help a lot) and help others in case you are asymptomatic. Also, the virus is not nano-sized, but micro-sized. Nano is down by the molecule level, the molecular weight of this virus is not high, but does appear to be caught in significant amounts by most masks as it is thousands of molecules (see: https://nanohydroponicscom.files.wordpress.com/2016/05/nano-size-range.jpg?w=882), and Dr. Google. The science and engineering of how masks work relies on college EM physics. google for details. I suspect the electro statics also catch nanoparticles, and Dr. Google concurs.

Great costumes- great prices! They've got a wicked huge variety for all ages. Plus- killer…read moredecorations!

Always makes me happy to see when this store opens for the season. New location in the plaza is…read morehuge.

I'm not a big candle person, actually I attempt to steer clear of this place due to the mixture of…read morescents. When you have allergies you basically walk on the other side of the store mall to avoid places like this. However I did enter this store on purpose because of the person I was with. We went in and browsed the shelves. It's hard to be able to pick just one scent to take home with you. I sometimes wonder how a place like this stays open due to the fact that candles don't just burn out overnight. But I think I now understand the appeal of this place. The service we got while here was pretty amazing. The sales associate was very knowledgeable about the product.