I had a terrible experience with the local retail outlet at the Mall, so I called my eye doctor…read moreback to see who they recommend, and I found McNelly Optical. They were totally professional and thorough in considering my needs. My new prescription was a bit unusual because it is a temporary fix between cataract surgeries. So they spoke to my doctor directly to confirm it was being filled correctly. They promised to turn them around in two days, and they were done on time. I will certainly continue to use them for my eyeglasses needs.

Bought some montblanc sunglasses awhile ago from Nordstrom rack (there was no warranty). The…read moreglasses ended up losing the screws that held the frame and earpieces together. I searched high and low for anyone who could fix them but nobody carry's montblanc anything. Called about 5 shops, went into 2 optometrists in the area. Nobody could help. Online there were no repair kits that had the size required to fix my sunglasses. I called McNelly and spoke with Linda Kintu. She was super helpful and even went out of her way to help me find montblanc's repair website. Unfortunately that ended up not working out, but Linda said I could come in and they could see what they could do to help. When I arrived at the storefront, Linda was very welcoming and nice! Absolute people person. Linda and Ed Marshall took a look at my glasses and realized that it would require a specialized custom part to fix them, and that they didn't have the part. However, they decided to go above and beyond to help me and were able to somehow construct the part needed out of what they had in the shop. Never expected my glasses to get fixed so I gotta recommend McNelly and both Linda and Ed for their help.

Dr. Tim Barr is a wonderful eye optometrist. He is through, ,honest, brilliant. I went to an…read moreopthalmologist in Chestertown who told me I had cataracts in both eyes. He scheduled surgery for me. I decided to go back to Dr. Barr to examine my eyes to evaluate my condition. He told me there was a tiny cataract and my vision was almost 20/20. He said you will not live long enough to need a cateract operation. I then went to another opthalmologist who said, You do not need cateract surgery. Your vision is almost 20/20. Besides being a great doctor he could not be nicer. My husband feels the same way. We have been going to him for over 10 years. Further his office assistants are lovely and very helpful.

Due to a change in my prior dentist's insurance acceptance, I recently changed to Dr Novak right…read morehere in Denton. It's a smaller general/family practice and I am impressed with the friendliness of all the staff as well as the high quality care provided. They are good at getting scheduled and working with insurance. Excellent care and modern technology is routinely used for treatment. If you're near Denton and need a dentist I'd recommend you give Dr Novak a try.

New to town and needed to find a dentist - SO glad to have found Dr. Novak. From the moment I…read morewalked in the door the staff was very kind, professional, and efficient. Eliza took my xrays and was so gentle and thorough. Whitney was my hygienist and she put me at ease, explaining everything and,again, being very thorough and careful. Dr. Novak is fabulous, he has such a great manner and his commitment to giin the best patient care is apparent. April at the front desk was so friendly, she made insurance and scheduling my next appt a breeze. There's such a cheerful vibe at this practice, and I appreciate that. You're definitely in good hands with Dr. Novak and his wonderful staff.

**UPDATE:** Popped back in here during a visit to the US…read morethis past July, and it was like I never left. Over a decade after my first review, they still treat you like family the moment you walk through the door. I'm actually still wearing frames and high-quality lenses I got from them years ago, and when I stopped in, they adjusted them for me on the spot for free with a smile. Hands down the best customer service and product quality in the area. From the thorough exams and frame fitting to the lifetime care and adjustments, Annapolis Opticians sets the absolute standard. I genuinely miss having them as my local shop, but they've earned a customer for life. Still an easy 5 stars!

Needed my glasses repaired and they handled it before I could blink. So friendly and caring. Will…read morebe back every time I need a repair or a new pair

Let's get this out of the way: Yes, Shades of the Bay is under new ownership. Yes, the store has a…read morefresh look inside. But if you're worried that the transition means a drop in service or vibe--don't be. That concern couldn't be further from reality. What made Shades great before--the welcoming, no-pressure service, the feeling like you were getting advice from a friend who cared about your eyes and your wallet--that's all still here. That's largely thanks to the smart decision by the new owners to keep many of the original team onboard. The result? Same expert help, same thoughtful recommendations, same smooth experience. The selection is still top-tier, with everything from high-end frames to plenty of budget-friendly finds. I dropped in recently with a pair of prescription glasses (not even bought there) that needed some TLC. Without hesitation, the team jumped in like a Ferrari F1 pit crew--tightened, polished, and brought them back to life. When I put them back on, it was like they were made for me all over again. Should you stop in? Absolutely. Should you grab a new pair of shades? Better question: why stop at just one? Kudos to the new crew for keeping everything we loved, and making it even better.

Went in on Sunday, 6.7.26. To purchase a pair of Oakleys. The employee who assisted me was…read moreextremely rude, unfriendly, and had no knowledge of Sunglasses. A extremely miserable experience. As a military veteran, and a 100 percent disabled veteran. I would not recommend this business to any of my fellow veterans, or anyone, for that matter. As, I would avoid this place at all costs. Pretty pathetic!

I like the staff here, but had a problem with the leftist liberal LYNN during the later stages of…read moreCovid at this office. I came in without a mask to pick-up my glasses and Lynn said, " you need to wear a mask here". I refused because I knew the mask mandate had been removed, and proven not to protect against Covid, and also had been struck down in court as being unconstitutional and illegal. She was adamant about me putting on a mask, I again refused. Lynn then stated that " we care about ALL of our customers here". obviously not, because I wasn't included in that statement, I thought I was also a customer. I Guess not because Lynn was very insulting, arrogant and narcissistic about the situation, then tried to berate me and blew it way out of proportion. I thought about never returning to the eye clinic, but I liked the rest of the ladies, especially Tiffany and was overall happy with the rest of the staff there. The eye doctor is amazing or the 3 star rating would be 2. I returned for an eye exam on 10/4/23 and didn't let the fact that Lynn gave me many glaring looks bother me too much. After all I'm better than that, but what really almost set me off was the fact that while I was being fitted for a new pair of glasses, Lynn walked behind me and made a hand gesture like Fk you to me. She thought I didn't see her, but they have the mirrors on the fitting desks and all over the walls. I really wanted to confront her about it, but just let it slide. Quite frankly, "she's not worth it" I said to myself. I even asked the lady at the desk "who owns this business"? Anyway, Lynn shouldn't be working at this place and I won't return with such a childish fool in the position of Practice Administrator. Watch out for this Karen, she's nasty.

I get my eyes checked and received more information about my eye issues than anywhere else…read morepreviously. I highly recommend trying them out.

I typically go to this location's sister store in Gambrills (Peepers), however, with a half work…read moreday on the books, I decided to start my day out in Annapolis on the water, coffee in-hand. This is the perfect location to get your annual eye doctor appointment in. Pros: They are on time. They use no air puff devices. They have a WIDE selection of designer branded eye frames. They are located right on Main Street (you have to pay for parking -- both garage or street metered). There is so much to so around this location. They take my insurance and always allow me to use the extra 20% discount that my insurance covers but not all eye doctors take. They have eye contact classes for you to learn how to use before you purchase. Cons: It is HOT upstairs. Seriously, could have passed out on Monday--they need a unit! They have additional devices that you can add-on to your annual visit. Such as opts wide field retinal imaging, OCT retina scans, visual field testing, Marco TRS refracting and specialty contacts (if needed).

I recently visited NV'y Optical on Main to try contacts for the first time and besides the entire…read moreexperience being seamless, Madison in particular was incredible. She sat with me patiently to help me figure out how to take my contacts in and out and was nothing but helpful and thoughtful in how she gave me tricks to get them on and off easily. I can't say enough good things!

Great doc! I really like him. Very professional. Takes great care of me. He has flexible hours…read moreas well so I can pop in after work.