Customer Service is first and foremost. I have been a customer for almost 20 years. I have never seen better than I do today! Thank you for the greatest care possible read more

I ordered a two pairs of glasses, one for reading, one for everything else. When I was chose them the male worker told me they'd be about $150 and $250. That sounded like a deal. When I picked them up they were $900+. He'd been talking about the frames NOT the frames and lenses, and without consulting me he had ordered the most expensive lenses. I was shocked. They had a responsibility to make sure I knew the prices, and had many opportunities to tell me. In addition they used the temples from my old glasses for the new pair. I'd left them behind because the bridge was broken and I thought they needed them to help pick out the next pair b/c I wanted the same frame. No one told me this either. I used to like this shop. read more

Extraordinary service and after care! I've been using Annapolis Opticians for years now and can only say incredible things about them. They have an incredible range of sunglasses as well as optical frames and the service I've received, as well as the quality of the eyewear that I use daily from this store has been second to none! they are also one of the only opticians in the area who carry Barton Perreira frames which are in my opinion some of the best in the industry. read more

Annapolis Opticians - Barton Perreira prescription sunglasses - Eyewear & Opticians Near Me - Annapolis, Maryland

After two years, I visited Annapolis Opticians for an upgrade. Jeannie assisted me two years ago and I was pleased to have her assist me once again. I appreciate her expertise with frame selection, measurements and product knowledge. Jeannie made the necessary adjustments for great vision and a comfortable fit. Thank you to all for another great experience. read more

I have had to come in multiple times now to fix my broken sunglasses and Graham has been unbelievably helpful. A true professional and kind person. Definitely recommend to anyone in the area! read more

If you are looking to upgrade your eyewear, I cannot recommend Annapolis Opticians enough. The selection of top quality, in style frames is second to none in this area. My initial visit was accompanying my husband and step-daughter. Both were interested in new frames. They were hopeful to find what they wanted here, but not expecting it (if you know what I mean). Due to the pandemic restrictions, they are appointment only. Scheduling an appointment online was a breeze and they had lots of availability to choose from. I was very happy that they allowed all three of us attend the appointment together (I was serving as fashion consultant!) and they had an excellent system for sanitation (including multiple air purifiers running throughout the store). I absolutely felt safe but not restricted. We could try on whatever we wanted and they sanitized all the frames we touched once we were done. It was a breeze! My husband and my step-daughter found perfect frames for themselves. Me, on the other hand, (whom I should mention again was not in the market for new frames because I am very happy with the ones I currently have - I was only there to make sure my husband did not make any bad glasses decisions...) found not only one but three different frames that I was over the moon about. Damnit! Now, they are a high end shop, so these were certainly not budget frames. This also meant that three new pairs of glasses was not in my budget. I narrowed it down to one eventually (much, MUCH deliberation) and I could not be any happier with my decision. Graham and Adam both took lots of time to talk through all of the options and measurements, etc. with all three of us, both when we ordered the frames and when we came in for the fitting. I was most impressed by their unrushed, thoughtful approach. Graham's obvious perfectionism in everything that he does was also much appreciated! My husband is on his first pair of bifocals and they took a little extra time to talk through this with him to make sure he was happy. I tell you what folks. You get what you pay for in a lot of different industries these days. My husband and I just paid a lot of money to "reframe" three members of our family and we couldn't be more satisfied with our purchase. This is a premier retailer in the area with exquisite customer service. I am not surprised that customers travel from near and far to shop here. I, myself, don't plan to shop anywhere else for glasses/sunglasses. Thank you again Graham and Adam! read more

Annapolis Opticians - Eyewear & Opticians Near Me - Annapolis, Maryland

My husband and I are so truly impressed with everyone at Annapolis Opticians. They are all so kind, understanding and patient. They are truly interested in listening to what their patients want and find the perfect solution of combining their wants with their needs. We have had the pleasure of working with both Jeannie and Graham at different times in having frames selected and fitted. They were very careful in all the measurements and being sure we were happy with our selection. We will continue to come to Annapolis Opticians for all our eyeglass needs. read more

This place deserves 5 stars in my book. They were recommended to me by close friends and even though they didn't "officially" take my vision plan, I decided to go anyway. I think the first thing that impressed me was the phone call making my first appointment. To me the appointment / reservation is the most important thing with any service or restaurant - it is the first impression! The friendly and intelligent administrative person on the phone was genuinely concerned and interested in helping me. I had to reschedule my appointment about 10 times due to my poor planning and they didn't seem to mind a bit. Their vision tests are more comprehensive than the discount firms or chain stores. Their doctors are very professional, thorough and patient! I had my full medical eye exam a few months earlier and just went here for a vision test - so no need for the eye drops! Yes, I hate those eye drops! They have a huge selection of frames but what sets them apart is the quality of their lenses. They assisted me in picking out the perfect frames for the right price. When the glasses are ready for pick up, they spend the time to ensure they fit correctly and place on your face okay. Annapolis Opticians encourages you to come back anytime for a free adjustment. Glasses always loosen up and it is so easy to walk in to have them adjusted. They remember you by name and assist you right away. This is the type of service I gladly pay extra for. read more

I can't believe this place doesn't have a review yet. I walked in and the two ladies were ultra helpful without being pushy and tried to find a frame among their vast collection that looked good on my face. There are so many different frames and brands- this is the best selection that I have seen in Annapolis. Only thing is, they didn't seem like they had bustling optometrist appts lined up but I already have my prescription, I just need some fab frames. Prices are a little higher but their frames are also way cuter and more fashionable than some of the other places with limited selections. I say get your prescription and then come here to check out your options. i.e.: I found an awesome Kate Spade frame for $222. Single lens go for $90 and then the anti glare and all that jazz is $140ish? totalling $450ish. I might have to save up for that or shop around a little more but at least I found a frame that accentuates my features. They didn't know about Yelp so I hope they go in and unlock their business. read more

Annapolis Opticians - Eyewear & Opticians Near Me - Annapolis, Maryland

It doesn't get any better than Annapolis Opticians! I hate looking like everyone else and I can always find something special in this family owned shop on Forest Dr in Annapolis. Graham Corby has taken over ownership from the "old" man, Doug, (the guy with the British accent), and the transition was seamless. But, Graham, his stunning sister Julianna, and her husband Nic, have transformed the place and expanded the top-notch line of eyewear. If you are lucky enough to not need prescription glasses, their line of sunglasses can't be beat. Of course, they can make you prescription lenses for them as well. The shop is inviting for people of all ages (your kids will love the kids room!). I promise you will leave there happy. It certainly won't take long to get complimented on how great you look either. Trust me, I know! read more

These guys are the best! I was looking to elevate my sunglasses game from Ray Ban to something a bit more stylish and sophisticated and Nic came to the rescue, suggesting some options before finally landing on some frames from Kala Eyewear. His recommendation of tortoise matte frames was spot on and I left the lenses up to him and was pleasantly surprised to receive gradient lenses which I hadn't had before, but now love because they look great and are super functional as well. They looked so good that my wife started wearing them more than me, and I couldn't object because I enjoyed looking at the frames on her as much as I did wearing them myself. They are honestly the best darn looking glasses I've ever owned. And the quality is incredible. Eventually I decided my wife should have her own pair and we decided on another Kala model in a different model which Nic fixed up for us as well. Annapolis Opticians is a great group of people, a great family, knowledgeable, and a pleasure to do business with. A++ read more

Annapolis Opticians - Kala Eyewear - Eyewear & Opticians Near Me - Annapolis, Maryland

Can't say enough good things! Drove from Hyattsville to check them out. Great customer service with a fantastic selection of frames - edgy, traditional, stuff you don't see elsewhere. Even some vintage. Julianna helped me choose some Andy Wolf frames & Adam got a perfect fit. Fast-forward 5 months - my fav new glasses had a run in, or more accurately a run over with my car and I now live cross-country. The case was toast, but the frames & lenses miraculously survived with the exception of a hinge. Called Julianna & explained that they were broken. She said to mail in the frames and since they were still under warranty, they'd take care of fixing them. 3 weeks later, they mailed the glasses back & they're good as new! If I'm ever back in the DC/Annapolis area - this will be the first place I go to get new glasses! read more

Annapolis Opticians - Eyewear & Opticians Near Me - Annapolis, Maryland

These are crazy times in the midst of a pandemic. So let me tell you a story that will warm your heart! I broke my glasses....my only pair. The place I purchased them from was closed. I searched YELP and found Annapolis Opticians. I called Graham and explained my problem. He asked me to send pictures, and we talked about the problem over the phone. The same day he asked me to drop them off. Although he wasn't able to make a permanent fix. This is because I really damaged them...not his fault. He was able to fix them until I can see my doctor for a new prescription. When that happens, I will return and purchase my new glasses from them. He did all of this and did not charge me. I cannot tell you how much I appreciate his kindness. We should frequent these local businesses when things return to normal. read more

I've been buying glasses regularly for a lot of years. I never look forward to it. I travelled from northern Virginia after hearing this place was different. The experience was nothing short of transformative. I'll never go anywhere else for specs. Nic helped me pick out the perfect frames for looks and function. When he found out I look at computer screens for hours at a time, he found the most light weight and comfortable models in his inventory and had me try them all until I fell for two lovely pairs. During the process, he brought his entire team out to give feedback on appearance. About the selection - not one set of frames are from a mass producer. Each is designer and curated beautifully. I never knew there was such a variety available. Julianna walked me through all of the available lense options and made payment a breeze. I even got a tour of their lab where they do most of the finishing work themselves. Later, when I sent an email about blue light filters questioning their efficacy, Julianna responded with a detailed and well thought out analysis of the various options. Nothing in that email tried to sell me anything. There US doesn't require opticians to be licensed. I didn't know what a huge difference it made until I met the licensed professionals at Annapolis Opticians. There really isn't anywhere else to go for glasses. read more

Incredibly friendly and professional service! I came in for an eye test as I was having difficulty reading and received a very thorough and comprehensive exam and result in me requiring reading glasses. The choice of glasses available covered all styles and went from very affordable to high end designer frames with a variety of options for lens coatings etc. I couldn't be happier with my new glasses (apart from needing them in the first place) and I cannot say enough great things about the family run business at Annapolis Opticians! EM read more

In my opinion the best opticians in Annapolis due not only to their incredible selection of unique, contemporary styles but also a whole section devoted to vintage frames! I haven't seen a shop as large with as much variety anywhere, and the staff are knowledgeable and attentive. After one unfortunate incident with UPS they went above and beyond to look out for me and did their best to rectify the situation. Definitely a local business worth supporting! read more

I appreciate all the staff at this store. Everyone is friendly and helpful, their stock is up to date with a large variety of options, and the customer service is outstanding. I've been going to this store for many years with always positive results and the desire by the staff that you are perfectly happy with your product. read more

First, I'd like to say these are nice people. My issue was receiving lenses recommended by Mr. Corby that did not suit my needs. While his best recommendation, and I believe well intentioned, the Essilor "computer lenses" were nothing like "occupational" lenses I've had in the past for the same purpose. His recommendation was it could take two months to get use to them. I've never heard of such a long adaptation. Not like I've not worn PALs before. I immediately did not like the lenses at all and wanted to down-grade back to something I was used to which I had expressed a strong preference for originally. Unfortunately, after spending over $400 on lenses alone (my frames) their policy did allow any refund and I could have ended up in $150-200 lenses for the original cost of $400! However, a full refund was also offered and I accepted that. Why would Annapolis Opticians not then fill my lesser needs for the fair and original price quoted on a "lesser" lens type? I was told they would do "nothing more" so I took my refund and went elsewhere. I should add that the refractory exam by Dr. Diffendall I had here was first rate. He listens well and discussed my every concern. His Rx was spot on. read more

Julianna, Nick and the whole team here are amazing. Not only are these the best glasses I've ever had, but the store is so welcoming (they new every customer by name who came in while I was there). They were patient with my while I tried on every frame that caught my eye, from the Ridiculous to the overly practical; they even indulged me by letting me do a fashion show for the team and helping me make my final choices. Once the frames were picked Juliana spent a lot of time, not selling, but educating me on the options for lenses and helping me pick what was best for me. I'll be back when it's time for new glasses, all the way from Northern Virginia. read more

My wife had a great experience here a year ago. I stopped by to see if they could repair my favorite pair of sunglasses that had just broken. The gentleman there said let me take a look, fixed them and wouldn't accept any payment. Will definitely have all my future business. read more

Outstanding store. Family-owned and very personable. Very glad I found this place after going to Lens Crafters for years. The quality of the glasses at Annapolis Opticians blows away other stores I have shopped at. Thanks! read more

The best service for glasses I've had in years! They go above and beyond ensuring the proper fit.

Very Satisfied!! Five Stars!! Graham took the time and has the expertise to customize glasses to suit unique needs. I have an issue requiring a very precise measurement for a bifocal lens to accommodate my vision needs. I can't say enough about the service I received. Unlike most stores, they are not just trying to sell you frames. I got outstanding service and I am very happy with my glasses. read more

I was so impressed when I visited Annapolis Opticians. From the decor to the vintage frames to the service and craftsmanship. This was truly an experience. I purchased a pair of beautifully hand made Andy Wolf sunglasses and they are amazing. My prescription can be hard to work with sometimes but these guys took it on like champs and even hand cut my lenses. The attention to detail at this shop is unsurpassed. And everyone that works there is so friendly! I will absolutely recommend Annapolis Opticians to anyone and everyone! Thanks guys for the awesome glasses! read more

Annapolis Opticians - My new Andy Wolf's - Eyewear & Opticians Near Me - Annapolis, Maryland

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Never thought I could get used to progressives, but Julianna helped me pick a great pair, and now I can finally see! I did not realize what I was missing. Perfect fitting and not hard to get used to them. Best service ever (and I tried to have these made at another local business, but the other glasses never worked for me). The other staff is also very helpful and friendly. Will definitely go back. Thank you! read more

I recently purchased contacts from Annapolis Opticians (Acuvue Oasys one day 90 pk x2). Initially when I ordered them, I was told that I would be able to do a one month supply, which I preferred as this was my first contact purchase. I thought all went well, I received a phone call and was told the contacts were in only a few days later. Minutes later I received a second phone call saying that the wrong contacts had been ordered and they would reorder for me the correct lenses. But with a catch--I could only order a 90 day supply. I was a little apprehensive, but I had tried the samples and liked them so I placed the order (over the phone). Maybe it was my mistake--I should have asked for the price before they were ordered, but I was in a hurry on my way out of work. After only a few more days, I got the call letting me know that my contacts were in again. When I arrived, I was presented with TWO boxes (apparently you can only order in pairs even if your prescription is the same in both eyes!) and told that each would cost a whopping $127 for a total of $254. Now I had never purchased contacts before--I had no idea that this wasn't right until I mentioned the price to someone else. I looked up the same contacts online to see what prices I could find, and wouldn't you know, they were only $85 per box. If you're keeping up with the math here, that's a 49% markup! I paid an extra $42 per box--$84 total. I will be returning to see if they can make it right, but after that I will not be returning to Annapolis Opticians. read more

My husband and I both got glasses from Annapolis Opticians and we absolutely love them. I got sunglasses and he got glasses + prescription sunglasses. We went in without a clear idea of what we were looking for, which can be rather intimidating. That feeling faded fast as Nic, Julianna, & Graham were SO helpful and patient with us. They have tons of unique one of a kind styles and all of great quality. We both left with super cool glasses and we couldn't be happier. On the way home, my husband couldn't stop raving about how much he loved his eye exam, haha! We live over an hour away but we make the journey because it's so worth it. Annapolis Opticians is family friendly and just all around friendly, we love it and we'll keep coming back! read more

Annapolis Opticians - Eyewear & Opticians Near Me - Annapolis, Maryland

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So, this is how it's supposed to be. Not to diminish the value or quality of the other providers in Annapolis, but these are the most professional and competent staff I've had the pleasure to use. I use progressive lenses, and the ones I got from them are the best I've ever experienced --- not cheap, but well worth it. read more

I decided to visit Annapolis Opticians after I had an eye check up and needed a new prescription. In the past I had been to some of the "chain" eyewear stores but hadn't been satisfied with my experiences. I found Annapolis Opticians to have a wonderful selection of stylish frames to choose from in addition to providing outstanding customer service. True, the price was higher but the quality and continued customer services were well worth it! I highly recommend this family-run business! read more

Dont expect any customer service after the fact..7 month old lenses with the expensive anti glare coating($580).....oh it has failed, crazing,/cracking , told my fault, must have subjected the lenses to heat, inside of a car (its march) or baking like looking in a oven...haha, can't make this up.. new lens $380. My mistake read more

Dr. Diffendal is great and he has Saturday hours. My husband and I both had exams and picked out new glasses in under 2 hours. The opticians are friendly and have a good sense of style. Also this is a family owned and run independent shop. read more

A careless moment on my part turned into a great experience at Annapolis Opticians. While in town on a road trip, I dropped my very expensive half-frame glasses, and one of the lenses popped out. The plastic retaining strap was broken, so I couldn't perform the repair myself. Concerned about driving on the road with impaired vision (especially at night), I decided that I couldn't wait until I got back to my optician at home for the repair, and the next morning, I ran a quick search for opticians in Annapolis on Yelp. Annapolis Opticians stood out with their favorable reviews, so I figured I'd start there. I was impressed with the atmosphere of the business, and after showing the damage to Nic at the counter, he said that they could fix the lens in less than half an hour at minimal cost. 20 minutes and 10 bucks later, I was back on the road. I am very pleased with my experience at Annapolis Opticians. Knowledgeable, friendly, and fair. read more

Awesome place! Started playing baseball again and needed a set of nice athletic frames that weren't Oakley price. Graham took great care of me and introduced me to a pair of Adidas frames with interchangeable lenses. Price was right in my budget and they were just what I needed. Incredible service all the way around. Highly recommend this place. Also, you can tell they care about this industry. They are always evolving with new products and they utilize top of the line tooling and technology to custom fit any prescription in any frame. Check these guys out!! read more

After striking out at three big-box places for frames, I rather warily set foot in here. I fully expected everything to be much too pricey. Kipi saved me untold time/frustration guiding me to amazing frames that suited my face/coloring, and they were only slightly more than the terrible options I'd been looking at elsewhere. read more

Annapolis Opticians could give master lessons on customer service! My favorite sunglasses which I had bought in Italy broke. Even though the parts were not available in the U.S., Annapolis Opticians did their best to fix them for me- and it worked! I know now where to get my next pair of sunglasses- they have a phenomenal selection which they purchased in NYC. You will NOT be sorry if you go to Annapolis Opticians- a great place! read more

Very good service and a nice variety of frames to choose from, from bargain to higher end, with the bulk of frames being higher end. You need to make an appointment. read more

Annapolis Opticians made my whole experience with getting my glasses such a BREEZE! Everyone was extremely friendly, and the Doctor doing my exam was very thorough, and made sure to explain things to me in a way that I could understand. I would highly recommend anyone who is looking for glasses/contacts to give them a shot--I can assure you that you will be glad you did. The only regret I had, was the fact that I had wasted past years going to big chain companies where their allegiance isn't to the customer, rather, the stockholder. I'm glad I've found a small, local, family owned business where I can instill my trust in. read more

I had a GREAT experience here. Very professional team and exceptional service from Graham and Nic. I got a handsome pair of American made Shuron Freeways and custom clip-on sunglasses, both of which I love. read more

Great place for moms!! I needed a new pair of sunglasses and came in with my 3 children. The service was amazing and the kids were occupied in the playhouse the entire time, letting me search for frames IN PEACE. Their selection was unique- glasses I have not seen on anyone else. Excellent service, beautiful glasses, and they are very nice to children! read more

Terrible opticians. I purchased progressives which had a reading spot about the size of a silver dollar. No relief offered other than "that's just the way it is". I sued. Judge suggested another try at making them. The second lenses were far worse than the first. Caveat emptor: the buyer should be very cautious in dealing with these people. read more