When I got to Cleveland we had a warehouse and a small office hooked to it to get ready for a…read morepotential renter, and it was a mess! Then we ended up with 2 more to get done in just a couple of days. Having dealt with other Jan-Pro locations, I called them to see what they could do for me. A guy named Chris came out and took a look at the first picture me almost immediately, then he had a guy named Steve meet us at the other ones, and I'll be damned if they didn't get all of them done in the shirt anoint of time we had to get things set and ready. Jan-Pro comes to the rescue again!! No matter your cleaning needs, these folks can handle it!

This company uses phone solicitors to generate sales leads and for months, we have asked them not…read moreto call our office anymore and we are not interested in their services. I've repeatedly asked to have our phone number taken off of their call list which they assure me that they "will not contact our office ever again" but the calls keep coming! The owners of the company did not even have to decency to take my phone call when I call to complain. Their team of aggressive sales people are tying up phone lines reserved for patients and continue to harass our company by calling excessively after repeated requests to stop calling our office!! I've never dealt with a company so unprofessional in my entire life and we don't even do business with them! I urge anyone reading this not to use this company

I had a problem that was hard to pin point but they stuck to until they solved it. Great companyread more

Will never call them again. They have serviced my system for many years without issue. Now they…read moretried pushing me into a contract. Said it would be a good thing for me do. I told him no but he kept pushing. He also smelled of smoke really bad. As I watched him smoke a cigarette outside before coming to door. This to me is unprofessional. I never had this issue with the other tech who came to my house for the last four years. Also, when I called to complain to office was talked to very rudely. This company has gone downhill in the last year with their service. Please do not call them for anything unless you want to be talked down too and treated like your nothing. I ask for the owner to call me but that never happen. Heard from a few of my friends that have also used them in past that the owner is not a good person and always blames the custom for the issues even if it was his techs or himself that caused the issues.

I used Pristine Cleaning Solutions OH to have my Brother Cleveland apartment thoroughly cleaned,…read moreespecially entire bathroom, kitchen, stove, oven, refrigerator.... It's an old apartment and needed a lot of work. Booking the appointment was also quite simple. I called and spoke to Jamsmine who was very helpful. The day before the cleaning and the day of the cleaning , reminders were sent. The workers are timely, kind, focus on everything requested, and clean even the spots I have a hard time getting to. They arrived on time and worked for the entire 2 1/2 hours. Amazing deal to refresh your spot every now and then!

I hired this company for a move-in cleaning at the beginning of the month and unfortunately was…read morevery disappointed with the results. The appointment was moved last minute from 11am to 6-7pm (they came at 7:30), which I accommodated though it was annoying because I had planned to start moving in that evening and now couldn't, but the cleaning itself was nowhere near what I was promised. I was told the entire house would be dusted, shelves and cabinets wiped out, floors swept and mopped, and everything left spotless along with a LONG list of things that should've been cleaned. Instead, I walked into cobwebs in multiple rooms, bathroom cabinets with hair, kitchen cabinets still dusty, gunk left on the floors, and even a toilet with urine on the outside and this was before I had even moved in so it was not mine. I ended up having to go back over everything myself. The women who came were very kind, but the actual cleaning was not worth the $200 I paid. I asked for a small discount afterward ($20 off), but in hindsight I wish I had pushed for more given the amount of work I had to redo. To make matters worse, within an hour of leaving around 9pm, they texted me at 10pm saying they "still haven't received payment." Considering they had rescheduled the job 8 hours later the night before, that felt very unprofessional and in poor taste. I have debated writing a review all month and truly wanted to support this woman-owned business, but I also want to be honest for anyone considering them and tell you to double-check what level of service you'll be getting.

We have used JaniKing to clean several of our facilities located in the Cleveland and Akron area…read morefor the past several years. They are a very reliable company that's very responsive to all of our cleaning needs. The take pride in their work and often gone above and beyond to assist with cleaning with any special event that we may have. The employees are friendly and take pride in their work. I would highly recommend JaniKing for all your cleaning needs. You won't be disappointed.

Our school has had Jani-King as our nightly cleaners for the past many years, and highly recommend…read morethem. Their service has been consistently very good, and they honestly care about our satisfaction. We recently had many changes over the past few months, and they were always there for us no matter what we needed. Jani-King, our particular franchisee, and everyone in their corp office have been loyal partners for our school. I highly recommend.

This crew did a phenomenal job, the owners did a preliminary walk through to get all our input, and…read morethen were here doing the cleaning right along with their amazing staff! They were very interested to make sure that we were happy and seemed like true cleaning fanatics. It was all eco-friendly and the place sparkled after they left, including changing the bed linens! Definitely a great choice.