Excellent experience with Dr. Kun and her team! Dr. Kun is highly professional, knowledgeable, and…read moreclearly passionate about helping her patients. William was welcoming, efficient, and made the entire process seamless. It's rare to find a team that combines expertise with such genuine care and professionalism. I highly recommend this office for all audiology needs!

First of all, I want to give out a huge thank you and shout out to Valerie Kun and William for…read morehelping me out so much since day one. They were so helpful and kind to make sure I get the best care. I've had one hearing aid for the past 8 years due to not being able to afford a repair or new hearing aids for both ears. Valerie asked a lot of questions to see what was it like with my daily struggle of having one hearing aid, not being able to hear well with other people or being in a big loud environment. She made sure to help me find a good hearing aids that works out for my budget and also the style of hearing aids for my liking. She went through above and beyond to make sure I'm good and I truly appreciate that I feel comfortable and welcomed every time I come in and look forward to do my appointment with her. For the past two weeks, I couldn't get over of how much I love my new hearing aids and seeing how it really makes an impact in my daily life of being a working mom. I am truly grateful for her and she's the best person to have as your audiologist. I would give Kun Hearing 10 out of 5 stars if I could. Thank you Valerie and William!

My husband and I are very satisfied with our experience at Crystal Clear Hearing. Keith is very…read moreknowledgeable and takes ample time to explain and demonstrate the use of the hearing aids. He and his wife are courteous and very responsive, and we had no communication problems. The hearing aids are working well and providing the small amount of correction I needed in everyday conversations and crowded environments. We are able to highly recommend these providers.

I rarely leave reviews, but this experience was so mishandled that I feel obligated to warn others…read more If I could leave a zero star review I would. My father purchased hearing aids under a trial period that ended on December 28. Multiple attempts were made before the trial period ended to return the hearing aids, yet the office refused to accept them and hid behind technicalities, poor communication, and silence. On December 9, during an in-office appointment, my father clearly stated that he wanted to return the hearing aids because he was unhappy. Rather than explaining the return deadline or process, Keith told him there were still "adjustments" to try. He did not clearly state that the hearing aids had to be physically returned before the end of the trial period. On December 26, an email was sent requesting to return the hearing aids. Another email followed on December 27 from my father initiating the return. The office was closed on December 28 for the holidays, yet no guidance was provided about how returns would be handled during that closure. Keith did not respond until December 30, stating the trial period had ended and the hearing aids could not be returned. To make matters worse, follow-up emails and phone calls went unanswered. When we followed up again in January, the response cited HIPAA--despite the fact that I personally attended the first appointment, completed the paperwork, and was listed as a point of contact. At a second appointment, we even asked if additional authorization paperwork was needed to assist with communication and were explicitly told that was not needed and note would be added to my father's chart. Keith has discretion to extend the trial period. Knowing my father was unhappy, knowing the next appointment wasn't until March, and knowing the office would be closed at the very end of the trial period, he chose not to extend it--or even clearly explain the deadline. Instead, it feels like time was allowed to quietly run out. This was not a misunderstanding. It was a failure of transparency, communication, and basic ethics. The experience left us feeling dismissed, ignored, and taken advantage of--especially troubling when dealing with an elderly patient making a significant financial and medical decision. Extremely disappointing and not a practice I would recommend to families who expect honesty and clear guidance.

Met with Dr. Dekriek. Not only he was very friendly, but also a knowledgeable specialist who cares…read moregenuinely about his patients. Thank you!

Only Rating a 5 because I can't rate it a 10. Came with Dr. DeKriek for a hearing test but with…read morethe test had a very special criteria and Dr. Dekriek didn't say no to me even though it was something very new to him. He figured it out and continued to help me and was very detailed with the explanation for everything making it very easy to understand. His customer service is the best I've experienced so far and will definitely be coming back if needed no questions asked. You won't regret coming here at all

They need to give some classes on how to treat patients and be polite to the receptionist.read more

Nice place kind caring staff, Lisa lipe the audiologist took care of my requests and checked both…read moremy ears. Thanks to her results will get mailed to me

Great Experience at Suncoast Hearing Mark and his team was…read moreincredibly helpful and genuine throughout the entire process. He took the time to explain everything clearly and made sure I felt comfortable. Highly recommend Suncoast Hearing for anyone needing professional and caring service.

What do you do when you are on vacation and one of your hearing aids just stops working?…read more I took a chance and just walked into Suncoast Hearing Aids & Repair. The office was very nice and the woman at the desk told me the Dr would be out soon to see me. In walks an older gentleman named Mark. He took me to a room and immediately started completely disassembling my hearing aid. He took it to another room for a few minutes and had it all fixed. I am so thankful! He was very kind and professional. His invoice was sooooo fair! Thank you Mark! I can't tell you how much I appreciate you taking care of my problem!

Hearing Amy Cartwright will go out of her way to sit with…read morehearing challenged patients. Kind, Professional And gets the job done Amazing human being. My dad is not her patient and she insisted to take care of our issue with his hearing.

Not only did I get help with the nicest doctor but I learned ALOT as a new customer. I was…read morepreviously going to a different hearing place for the longest time and never truly been satisfied but pretty much sucked it up knowing it couldn't get any better. Little did I know I've been missing out a lot! Because of this place I can hear ALOT better. I was lost of words the moment this doctor showed me a way to hear better. (The right way) I'm forever grateful for this time place. Coming here was like an early Christmas present to myself. I'm definitely coming here for now on! Thank you guys for making me cry (happy tears) #ForeverGrateful

I came here since my pediatrician referred me to them for my toddler for speech evaluation and…read moreservices. Well they did the evaluation and assessment and they confirmed my son did need speech services however my son was put on a wait list and never called back to start services. It's all just a waste of time here. There are way better and way more speech centers in the area that are way more professional.

I called about a referral my daughter's pediatrician sent over for an evaluation and Christina put…read moreme on hold for 15mins before my call got disconnected. When I called back and asked what happened she continued our conversation as if nothing happened. Didn't even apologize for the wait or the confusion. I'm not sure I'd want to continue getting my daughter treatment here either after reading the reviews.

Took my father in law for a hearing evaluation. Very professional care and Monica Jaime was great…read more Speaks Spanish and had an excellent manner of interacting and addressing questions and concerns. Would definitely recommend.

Expertise! Caring! Clean surroundings ! Knowledge and professionalism! I met the most caring,…read moreknowledgeable, kindest hearing expert at Whittier hearing center. I am a healthcare professional of 41 years so I know what I'm talking about. Jessica Paz is the best person I've ever encountered to guide me through a new process. She's so confident, and at every single step made sure I was comfortable and knew what was going on. She was attentive to every single thing! When I met Jessica this was all new to me. She cared about my comfort, I had very little knowledge, she explained everything in a way I could understand. And I'm an old senior so I need a little extra encouragement and teaching. She even wrote things down for me, very reassuring! If you need to get your hearing checked, or equipment to do with hearing, Jessica Paz is your expert!