I was hesitant taking my baby here for a hearing test after reading the reviews, but myv experience…read morewas great Receptionist was nice The practitioner was great. She was patient as I had to feed and settle my baby for the testing The office was kid friendly This place doesn't deserve a low rating

I have never had such a poor experience with any other office before. I waited on hold for over 60…read moreminutes without anyone answering. In 2026, there is no excuse for this -- patients should not be forced to listen to hold music endlessly just to book an appointment. Very disappointing and needs serious improvement in patient communication.

I honestly can't say enough good things about this office. I originally found them while bringing…read moremy daughter in for an audiology appointment, and from the very first phone call to the end of the visit, the experience was exceptional. Scheduling the appointment was easy, and every single staff member we interacted with was kind, welcoming, and genuinely helpful. The front office staff made us feel comfortable right away, and the audiologist herself was absolutely amazing! She was patient, knowledgeable, and compassionate. She took the time to explain everything clearly to my 12 year old daughter. It's rare to find a medical office where the care feels this consistent across the board, but this place truly delivers. I'm so grateful we found them and wouldn't hesitate to recommend them to anyone looking for an audiologist who truly cares.

1. Legal patient name is not the same as my name on Yelp as I do not go by my legal name which is…read morewhy I am not coming up with (just a first name) 2. I called and texted, did not get a text back like you said because the business does not use a texting feature. The address is correct. There is a small sign by the door that said "All Ears Audiology 115". I am not going to keep going back and forth. I understand it's frustrating, but it was frustrating for me to experience that as well. I understand if the appointment was accidentally deleted or not made correctly. But lying about it is not cool. I am sure this is a great doctor. But this is my experience.

Left multiple messages. No one ever called me back. Even corporate couldn't get ahold of anyone on…read more"teams" or to respond to me from this location. The hearing aids here are about 5 times more than Costco for the same product. Definitely don't deal with this location!!!

Thank you Dr. Goufman. I saw him today for ear wax removal because it was affecting my hearing. He…read moreexplained what he was going to do, and he successfully cleared my stubborn wax. I am very happy with the process and results, and can hear much better! The office staff was courteous, as well.

STAY AWAY FROM THIS DOCTOR!!!! I was referred to this doctor…read moreon Monday when I went to St Joes ER. I have a large mass in the left side of my sinus cavity and a vascular polyp on my right and am having such difficulty breathing. I originally sought care in Corona, but after my CT scan and seeing the surgeon they said they were not equipped to handle the surgery and were going to send me to LA which is too far for mw to drive. I was given Dr Goufman's number from St Joseph's ER and called and made an appointment discussing this with Jessica(she was wonderful) and was set up with an appointment for Wednesday with the doctor. I filled out all the paperwork beforehand and got to my appointment early. I was brought back in the room. When the doctor came in I explained everything that had been happening.... Several trips to the ER for severe recurrent nose bleeds, that the doctors in Corona couldn't treat me further and I handed him the CT scan report. He looked at it and said that I needed to go back to the original doctor that had already been treating me. I explained again it was too far out and I needed a new doctor/facility closer. He rudely threw my paper back at me and said "I wont treat you.... You have already seen another doctor" as I was asking him "what about a second opinion???? He literally ignored me and walked out the door!!!!! I am a retired RN that has worked with so many doctors over my lifetime and I have NEVER been dismissed and treated SO horribly!!!! Jessica was present and I could tell she also felt really bad for how he treated me. I am so sorry that you have to work for such an insufferable man. You deserve better as do all his patients. I cant believe anyone would go back to him ‍ Nobody should have to experience this kind of treatment.... especially someone that has been suffering with such a condition, trying to receive some care and compassion!!!! Neither are available from this doctor!!!!!

Lori was very helpful with my mother Hearing. Very patient with my mom who's 87 years old…read more everything fit her right and was good for the last few years. We noticed a little bit of loss in Hearing. We went back to Lori and she helped us clean and reprogrammed updated version. I have also referred several people to her, and every one of them is happy. She is a very kind and good person to work with and just want to say 'Thank you Lori'.

I highly recommend this place ! Lori is very knowledgeable and professional. She really knows…read moreeverything about hearing and is very patient ! You will make this your go-to place for all things involving hearing, testing, and hearing aids !

this clinic is trashhhhhh dont take appoiment we had…read moreappoiment at 4:30 after we came she said your appoiment was in 4:15 she is liying i had note and show to her she said no we driving 45 min for nothing dont go to this clinic custumer service 0

As a young first time mom I feel that this clinic doesn't have their clients best interest at…read moreheart. I was seeing Dr. Ajmal who I felt didn't hear me out. I had my 4 month daughter who had scratched her skin off in numerous spots and when I took her in I was told by the doctor it was normal and I didn't need to see a derm. which I had requested. It took about 2 visits in the same week not including the months appointments where I would bring it up as well, to get the referral and when I finally got seen was told my baby had severe eczema on 80% of her body, that's not a mistake that's straight neglect. Even moving clinics I find myself having to call and get my daughters vaccines faxed to a new location as the clinic did not keep her vaccine card up to date. I'm not sure if it was because I was a young mom or on government insurance but I do feel like we were not taken care of for that reason I would not recommend this clinic. I was struggling for months with the health of my daughter and with all the medications prescribed and nothing getting better there was still nothing being done with sleepless nights making sure my baby didn't keep scratching her wounds that were already covered with blood. It was so detrimental we kept socks on my baby until she was about 8 months even learning to stand with socks on her hands. She was behind in her motor skills due to her hands always being covered and was still told it was normal. ADVOCATE for your babies !!!

I have been going to Dr House for at least 8 years. He is always kind compassionate and…read morethoughtful. Some Dr's wanted to do a surgery which may not improve my hearing, He suggested I try a hearing aid and it has helped improve my life. The team who sized and adjusted my hearing aid helped me whenever I need to. Front office staff are very professional. Highly recommend the team.

I am completely disappointed with the House Ear Clinic. Dr. House performed a mastoidectomy on my…read moreleft ear 3 months ago. I've had a constant staph infection in that ear since the surgery and had to actually ask him to perform a culture test at my last appointment in order to get an appropriate antibiotic to clear it up. He reluctantly took a specimen and was clearly annoyed that I had to tell him to do it. Each and every appointment is extremely rushed and he doesn't like to answer questions about my condition or the course of care. This pissed me off to the point today that I actually walked out of the office and asked my primary ENT Doctor for another referral. Furthermore, his office manager is one of the biggest bitch's I've ever come across in the health care profession. For example, today while I was in the waiting room at their Orange office location I overheard her complaining to another front office employee about a patient in an extremely unprofessional way. I would not recommend this clinic to anyone. 1 Extremely poor patient care and communication. 2 Dr. House should retire as he is either in his late 60's or even in his early 70's. That alone should have been enough for me to seek another ENT surgeon. 3 his front office manager is a complete bitch! Look elsewhere.