Dr Hobert was our Dr for over 20 years and was great. The carpenters/von stieffs took over his…read morepractice after he passed and they have been nothing but difficult to deal with. The MA Pam is consistently rude. I came in right when they took over and got everything squared away as a new patient and then didn't see them for 3 years and they told me anyone they haven't seen in 3 years gets removed from the system and is no longer a patient.. and I'd have to be scheduled as a new patient and they didn't have any openings for 9 -12 months for new patients. So because I'm healthy and had no issues for three years they deleted my 30 years of records from Hobert and removed me as a patient. I've heard this exact story from other Hobert patients. My parents were still with them up until recently when they told us they were no longer working with their healthcare. We called the healthcare who said that wasn't true at all and then called back to tell them they are willing to pay and if they send them the bill it will be taken care of only for them to tell us they are lying to you and rudely told us they weren't arguing about it anymore (after only 2 quick phone calls) and that they were no longer using that healthcare and we could only pay out of pocket or find a new healthcare. Each time I've talked with them on the phone I felt as if I was at the dmv. The drs seemed okay even though the one time I came in I felt like I was being rushed out the door or I was just being used as a training situation, and my father felt as if he was never listened to and almost always rushed out the door. It's a shame they took over a staple in the community only to reject that community.

My name is Kelly , and I have been a patient of the Von Stieff medical group for at least 10 years…read more Before I started seeing Dr. Kristina Carpenter as my primary care physician, I shuffled through many doctors that didn't care and didn't listen to me. Dr. Carpenter is amazing. She always listens to me and has no problem. Ordering tests when needed. I hope she's in practice for a very long time. The front of the office staff is incredible. They're always so kind and caring, and Salvador Fierro has always had my referrals ready for me and any notes that I may need for work before I leave the office. He's also been extremely timely And thorough with disability paperwork. He is a great asset to that office. I highly recommend the Von Stieff medical group.

I had both of my COVID shots at this location, and I suspect the main issue I had on both of those…read moreappointments would linger under normal less populous circumstances - parking! To be clear, I know the COVID vaccine process is still underway so if you come here, their setup is extremely well organized and professional. They took something odd and a smidge intimidating and made it basically idiot-proof, which is greatly appreciated. So if you will be coming here for the Fauci ouchie, you are 100% in good hands! BUT - you might want to take an Uber to get here. There are two small lots for this facility but this facility was clearly never intended to manage dozens of people minute to minute. If you get a spot in one of the lots or the precarious parallel spots, consider yourself blessed. As for me, the first time I made multiple difficult loops around Allen before just giving up, heading down to the main roads around Alhambra and Berrellessa, and ended up illegally parking on Allen because I didn't want to be late. Luckily nothing happened, but I was illegally in front of a local's home and felt their eyeball wrath as I was leaving. The 2nd time I hoped for better but it was just as messy, so I planned ahead, wore athletic shoes, and parked many blocks away and hiked in. It was well worth it for the peace of mind, and not having to inconvenience locals who don't deserve to be inconvenienced because of this insanely unforeseen circumstance. A year from now this information will hopefully be largely irrelevant, but in the meantime, fair warning! Plan ahead, and manage your time well.

I drove an hour here, keep in mind the cost of gas.. I have 1 day off work all week. I waited an…read morehour to be seen after I checked in with the lady at the front and I checked in with my phone to make sure I was all set.... Came to be noon my appointment was at 10:50 and I started getting frustrated... noticed now everyone was on lunch in the back k... still haven't been called for my appointment. Apparently the front desk lady never said I was here and my phone check in didn't work!!! They all saw me sitting there for over an hour and never once asked me again about my appointment and I just assumed the wait was long + when the people before me were being called in they would say "we apologize for the wait.." I didn't want to be a pain and go up to ask how much longer either. Waste of time and money I don't have. All because I was trying to get a gosh darn Pap smear.. I'm so so so upset about that whole thing and I'm already not doing well as is. This whole situation was my life in a nutshell. No wonder I haven't wanted to go to the doctor the last 3 years because our health care system has gone to s***

My first appointment with them was not good. The NP Laura refused to give me a referral for a…read morespecialist I had requested, but instead referred me to ortho because I had a spine surgery in the past. The ortho doc told me she wasted everyone's time as he couldn't help me with anything I had seen her about. I mentioned adult acne being really bad and she had the audacity to say it's from not washing my face at night. Which I do and told her. I did get some labs done that I pushed for. But never got a call or email from them for results. Two months later I called because I hadn't heard from them. scheduled an appointment with them over the phone. The appt on the phone was for Friday I out it in my phone while on the call. I never got a confirmation call or text from them. They suddenly called today(Tuesday) and told me I missed my appointment and had no future openings. The labs show signs of my body is fighting something too. So it's not normal labs they have been ignoring. Will be making sure none of my family comes here.

This is the worse Family Practice Group I have ever encountered if my 30 plus years as a Director…read moreof Nursing and nursing background. Incompetent at best and The PA Kennedy must have received her license from a crackerjack box. She should not have a practice as she doesn't listen and appears she doesn't comprehend basic health care language. It has been 2 months since my husband and I been working in getting his lung screening at John Muir Hospital. PA Kennedy obviously isn't smart enough to know the processes she must follow to order X-rays etc. this office drops the ball each and every time. This office should be shut down and investigated for negligence and delaying care for their patients. Stay away from this abomination of a medical practice!!

Dr Hoffman is a great doctor and a genuinely a good person…read more He really takes the time to really listen to his patients. I highly recommend him!

Dr. Hoffman does not directly take insurance but will give you a Superbill ( whatever that is ) to…read moresend to your PPO insurance for payment back to you. His standard visit charge is $350. Contact him by email ( he may or may not get back to you, it took two tries and then a voicemail to get a reply ) and he can explain long term pricing. There is no receptionist to answer phone calls but a voicemail message that explains some of what you will need to know.

We've been coming the The Remedy for acupuncture since last year. Thanks to our oldest son for…read morefinding this place. Jorge is awesome!! Not only did he train in China, but he knows exactly where your body needs attention. It's painless and leaves you pain free after a session. Highly recommend Jorge!!!

I can't say enough great things about Dr. Jorge Intal, PhD at The Remedy in Martinez! From the…read moremoment you walk in, you feel welcomed and cared for. Dr. Intal is incredibly knowledgeable and truly takes the time to listen. He doesn't rush through appointments -- he asks thoughtful questions and really pays attention to what you're experiencing. What impresses me most is how intuitive he is. Every time I go in for my back and neck pain, he seems to immediately know exactly where my pain points are -- even the ones I forgot to mention. His expertise and attention to detail make such a difference. After each session, I leave feeling aligned, relieved, and noticeably better. Dr. Intal is also extremely patient and explains what he's doing and why, which makes me feel comfortable and confident in my treatment plan. You can tell he genuinely cares about his patients' well-being and long-term health, not just quick fixes. If you're dealing with chronic back or neck pain, I highly recommend seeing Dr. Intal at The Remedy. It's rare to find a provider who combines deep knowledge, skill, and compassion the way he does. I'm so grateful to have found him -- he has truly made a positive impact on my quality of life!

I have to say this was an experience I wasn't expecting!…read moreBuckle up because this is going to be a long one. From the security guard lady to the crew in the blood work department everyone was SOOOOOO nice, but Lae'Tasha and Kim in the imaging department were literally AMAZING. At the age of 56 I'm just starting my road to better health and Contra Costa Regional Medical center is where Med-Cal has assigned me. I was so so anxious after reading some of the reviews here and I'm sure there have probably been some genuine bad experiences by some patients but I couldn't imagine Lea'Tasha or Kim having ANYTHING to do with those negative experiences at this hospital. These 2 are assets to this hospital. I really could go on and on about these two. Thanks so much for instantly easing my anxiety and making me laugh. As you two obviously understand laughter is a powerful medicine. Keep up the amazing work.

The staff is so helpful and nice. The doctors and nurses take good care of the patients. The Lab…read moretech in building one is so good with doing the shots, didn't feel a thing! I love this hospital and will be with them for a long time!

Han Lin is a great physical therapist! He always went out of his way to make sure I had the proper…read morecare and asked questions and listened to make sure all of my doubts were answered each time before leaving. He was efficient and had the nurses use the thermal ultrasound machine and make heating pads for me. He also had eastern ideas like cupping. HIGHLY RECOMMEND! It was pretty seamless at the front desk as well and I never waited more than a few minutes.

there's literally no where to park anytime of the day, how is there a hospital with no parking?…read morethat's embarrassing

Walter is a fantastic, knowledgeable acupuncturist who takes a whole body approach that extends…read morebeyond individual sessions. His treatments have helped make my chronic back problems more manageable as I work toward recovery. Thank you

Walter is a joyful genius. He listens profoundly, understands deeply, and treats with clarity and…read morewisdom. I always have an amazing acupuncture experience. Coupled with his extensive and continuing education in Chinese medicine, herbs, anatomy, functional medicine and body mechanics, he has given me new life. At 76, I am healthy and mobile again after near total paraplegia. He is always on time, gives in-depth free consultations, and I cannot praise him highly enough. It's always a wonderful, inspiring, and healing experience. He combines inner and outer modalities with expertise. I have never heard things explained so clearly. I have fun, I walk out with an inner joy and peace, and greater benefits.

This place is horrible, my wife went the emergency and she waited for 4 hours…read moreOther time I booked for my daughter vaccination and I showed them her insurance card during the booking, and when I go for the vaccination they said that my insurance is not acceptable.

Dr. Cavallaro was absolutely wonderful. She treated me with intelligence and kindness and answered…read moreall of my 3,000 questions with patience. I would recommend her to anyone.

I called The VA in Martinez to find out why my transportation has not been requested for Journey…read morespoke to a woman by the name of Erica. She does the scheduling for Appointments and she was very rude to me. She wouldn't give me her name at first and I thought it's really rude on her part to treat a Veteran as badly as she did. I wish something would be about this. Thank you.

I came here for another checkup. It was easy to find parking. I essentially had no wait time…read morebecause of my scheduled appointment. I was able to talk to my primary care doctor, and even get help from the pharmacy. The medical staff that helped me were very nice. I was even able to schedule another check up in the future. I had a bad experience coming here my first time. This visit made me change my mind and I was very pleased with the facility and the staff I worked with.