DO NOT COME HERE! Terrible boat service work & all around! Avoid buying a boat here and especially…read moredo not bring your boat here for service. I had a clueless sales rep who lied about aftermarket support for accessories, rude loan officer and I had a terrible customer service experience both times I brought my boat in for service. If you do come here for whatever reason, MAKE SURE you have a quote or beware a ridiculous service bill you weren't told about. Also, terrible service technicians. What tech doesn't inspect spark plugs every 100 hour service??? Incompetent service techs who do the bare minimum, if even that. DO NOT COME HERE...

I purchased a new Yamarin 80 DC, Yamaha F300 outboard, and trailer from Complete Marine in November…read more2025. More than seven months later, I still cannot legally use the boat because Complete Marine has failed to complete the title and registration process. This is the worst purchasing experience I have ever had. According to Complete Marine's own emails, my registration paperwork was not even submitted for approximately five months after I purchased the boat. When it finally was submitted, it was rejected for multiple deficiencies, including sending the trailer paperwork to the wrong Texas agency. The trailer application was later rejected again because Complete Marine failed to include required dealer documentation. Throughout this process I received one inconsistent explanation after another. The delay was blamed on a "funding issue." Then I was told they were waiting for paperwork in the mail--even though they already had the rejection letter by email. I was also told the trailer had to be completed before the boat paperwork could move forward, despite Texas telling me otherwise. Even more concerning, Complete Marine's finance manager repeatedly made written statements that were inconsistent with later-documented events. For example, he told me on April 29 that my paperwork was already "at the Texas DMV." Later emails from Complete Marine's own title company indicate the trailer paperwork was not actually submitted until weeks later. I have continued making payments on a six-figure boat that I cannot legally use. Most recently, I was stopped by law enforcement and warned not to operate the boat again until it is properly registered. The boat itself is outstanding. My complaint is entirely about Complete Marine's handling of the sale after they had my money. Every significant factual statement in this review is supported by emails, text messages, purchase documents, and correspondence in my possession. I hope no other customer experiences what I have.

The service at this marina was top shelf for the receptionist, to the yard workers and management…read more Patient with us as we had to reschedule multiple times. Founds ways to do things better than we had thought of. Went above and beyond with everything from custom parts to getting us gas when they didn't have to. Hats off to the whole crew there. Special thanks to Service Manager Chris.

I called to dry store my 2005 contender 31 CC. They quoted $1,521. More expensive than places that…read moreare on the main icw. I was curious on why the reviews on this place were so bad . Now I understand.

The team has provided excellent service to my 19' Cobia for over a decade. Highly recommended. Be…read morenice to Susan, she is soo helpful.

Service Failure = KMC Marine…read more I recently had KMC Marine do my annual out-of-water maintenance on my 2016 32' Intrepid. They have done the service work for me over the past 2 years. Unfortunately this will be the last year after they damaged my Garmin electronics and denied all responsibility. KMC was simply supposed to paint the bottom, do the annual on my Yamahas, and fix a steering leak. In the coarse of the 9 days they had my boat, they let the batteries die. Somewhere during the process of attempting to recharge my batteries, they spiked the Garmin NEMA 2000 network and damaged my Garmin Reactor. I contacted KMC to help resolve the issue, who passed me onto Garmin tech support. After troubleshooting with Garmin, Garmin suggested I replace the Garmin Reactor. Garmin placed the most likely blame on the 12vdc system receiving power spikes during the battery recharging process. I had my local Garmin tech troubleshoot and subsequently replace the Garmin Reactor. He also stated that the NEMA 2000 backbone is susceptible to voltage spikes and drops due to improper charging. My Garmin repair bill was approximately $1,250.00 for the part and the 2 hours of labor to repair. I contacted KMC with all the info, Garmin logs showing when the power failure occurred (during their care/custody/control), and the work order for the Garmin repair. I attempted for 3 days to speak with Management or Ownership, with no return emails or phone calls. I drove to their office so I could see them in person since I was being ignored. After a brief meeting with Tom, Robert, and Jeremy, they denied any wrong doing. They first blamed the dead batteries on me, which I quickly refuted with both the Garmin logs and their service timeline. The service work I requested required my batteries to be turned on, which occurred on Day 2. All systems normal, no mention of dead or weak batteries. The notification of dead batteries occurred on day 4. My Garmin logs concur that the voltage started dropping below the alarm threshold at 10pm at night on Day 2, about 8 hours after they had started my service work. They then went on to claim nothing they could have done should have resulted in the damage I received, claiming Garmin was just covering themselves by warning against voltage spikes. Their only written response to me thus far has been a response to a review I left on Google Reviews, most of which is the same here. They quickly turn the blame back on the vessels lack of a 3rd battery to augment the 12VDC system. Unfortunately it doesn't matter how many batteries a vessel has. If the batteries are left on and the 12VDC batteries are depleted, that's not good for the electronics. Additionally, if a charger is now attached improperly, voltage spikes can easily occur and damage the system. Their claim that "nothing we did could have caused this" is incorrect from the start. Anyone who has the slightest knowledge of electronics would know that voltage drops and voltage spikes are the #1 reason for electronics failure. By leaving the batteries on and letting them die, they created the worst voltage drop you can have, the long slow drop. Then, by attaching a simple battery charger, you can easily create a voltage spike. During the impromptu meeting I had with KMC management / service, the lead person in charge actually made a comment that no matter what they did, my fuse panel should have protected my electronics. As this "expert with many years in the business" had to be corrected, fuses don't protect against voltage spikes. Fuses protect by limiting the amount of current, hence a 3 AMP/5 AMP/10 AMP etc. AMP = Current, not voltage. If you apply 6VDC to 24VDC Automatic charger to a 12VDC system, you can most certainly damage the electronics. I am not a weekend boater. I am a USCG licensed yacht captain who works on boats everyday. In addition I am a former US Navy Electronics Technician who has 25+ years of experience with marine electronics. KMC can't simply claim my boat is rigged wrong and deny blame. It's a 2016 Intrepid factory rigged vessel that seems to have worked for 6+ years. This issue only arose when KMC left the batteries on, depleted the batteries, and charged them improperly. I would caution anyone using KMC's Services after my most recent interaction. Their managements denial, dismissiveness, and failure to even contact me regarding the problem only shows their lack of customer service and their lack of knowledge of electronics in general. Captain Rich Jones *Pictures attached show autopilot functioning Feb 14th. Low Voltage alarms appear on Feb 15th at 10PM, 30 hours after dropoff. Service begins at 2pm on Feb 15th (voicemail screenshot) Batteries required, no notification of weak or dead batteries. Cascading voltage alarms Feb 15-23, damage occurred.

I booked a uhaul truck from this location online. When I arrived at my appointment they told me…read morethey don't carry the type of equipment I made a reservation for and was confused why uhaul would send me here. They informed me about the $50 guarantee compensation from uhaul and told me where to cal to get my reservation corrected. Mark and Mac were very helpful. Calm & informative. Thank you guys!

This location is also a UHAUL rental location. Calvin and his team are soooo helpful and kind. They…read moremade my pickup and car hook up flawless. 10/10 every time.

Scot was awesome! He found the best deal on my Nor-tech 39 in a place I would have never looked…read more Had the boat shipped for a modest shipping fee and dialed me in like no one could believe He even delivered the boat the day I closed on my house. You really learn what someone is like when a problem arrives. After I had the boat for a month or so I had a problem with one engines. (Not the brokers fault of course) He was like a dog with a bone helping me resolve the issue as I had no contacts and all the mechanics are so busy right now. I highly recommend these guys. I also learned the value of a really great boat broker.

Sundance Marine in Pompano is fantastic! Their Service Department, and especially Eric Giles, take…read moregreat care of me and my boat. They do what they say and complete the work on time. I would reccomend them to anyone in Broward County.

Revised review. The folks who work at this facility are nice the operation is owned by a big…read morecorporation so you get advantages and some disadvantages. Overall average experience

Buyer Beware - My Experience with Seven Seas Yacht Sales…read more We recently looked at a Glacier Bay 2640 Renegade with Seven Seas Yacht Sales. Brett, the salesman, showed it to us on a Saturday, and it was pouring down rain. We were the only ones there, and we all got pretty wet walking around and looking at the boat. It was clear Brett didn't want to be there -- it felt like he was just holding it open for us and wanted to leave. Considering we were all wet and Brett didn't invite us to make an offer right then, we said we could come back Monday to take care of the offer and paperwork. He never mentioned any other offers or serious buyers. We should have been told on Saturday about any previous or current offers that were on the table. Nothing was brought up at all. We even asked how long the boat had been on the market, what the price had been, and how long it had been listed. Brett told us it had been on the market over 90 days, that the price had dropped significantly, that the seller was "very motivated," and that he would be flexible with our offer -- but never mentioned any interest from other buyers. Based on that, we had no idea anything was going on behind the scenes. Something was clearly being hidden from us. Our visit was merely used to push another buyer into accepting and paying a higher price than they initially wanted to. In doing this, Seven Seas managed to hurt all three parties involved: They didn't represent the seller properly, because they failed to tell him two parties were interested -- which could have led to multiple offers and potentially more money for the seller. They didn't represent their other buyer properly, because they pressured him into closing at a higher price than he may have wanted to pay. They misled us through complete omission, failing to disclose the current situation with the boat and other interested parties. On Monday morning, I called Brett at 10:00 -- no answer. Called again at 12:00 -- no answer. Finally called the office, and only then did he call me back to say the boat had been sold that morning. Based on the timing and what was said, I can almost guarantee that even if we had submitted an offer on Saturday, the owner of the boat would have never seen that offer -- Brett would have simply used it to pressure the other buyer into closing the deal at a higher price. When I spoke to Brett, he took no responsibility. Both he and Andy, the owner of Seven Seas, tried to spin the story about how the deal went down, despite offering a hollow "used car salesman" style apology. This kind of dishonesty and lack of transparency is unacceptable -- especially when you're paying extra to buy from a dealer, where the expectation is strong morals, ethics, and a commitment to all clients' best interests. If this is how they behave on something relatively small, I can only imagine what goes on with bigger deals. Shady business practices should not be supported. There are plenty of dealers who operate with integrity -- unfortunately, this is not one of them. This is more of the iceberg... BEWARE: Legal Actions Recent Lawsuit (Mar 2025): A Fort Lauderdale boat owner filed a federal suit against Scout Boats, Inc. and Seven Seas Yacht Sales, citing major warranty issues. Complaints included severe electrolysis, structural defects, and design flaws in a 2023 Scout 377 LXF vessel. The case aims for rescission of a nearly $1 million purchase due to those unresolved issues. Source: Holzberg Legal Forums The Hull Truth (2004): Dated mention criticizing sales tactics, though lacking specifics. Reddit (r/boating - 3 years ago): General complaints about shady dealership practices and poor communication -- not specific to Seven Seas, but reflective of industry-wide frustrations. Yahoo Local: Complaint about recurring steering problems repeatedly billed for but never fixed.

Had an excellent experience working with Max in parts. He was professional and diligent, followed…read moreup quickly, and had the part shipped to me within hours of my call. My stress levels are way lower now.

BAD BUSINESS PRACTICE Paid $50 for a diagnosis, on my $200…read moreelectric scooter (already crazy) then after not hearing from anyone for a week the scooter is fixed without my knowledge. Meaning there was no follow up call, no quote, no explanation on what was broken. Just a fixed scooter with $200+ being paid for something I NEVER would have approved. You cannot run a business like this, I feel scammed and I had to pay because the scooter was my company's property. All around horrible experience avoid this place at all cost I'm sure the next place will treat you better. Not even going to start with the awful front desk attendee that's an entirely different issue that's just as bad.

I went there for an oil change and they end up fixing whatever else was wrong with my scooter at a…read moredecent price, everything was done on time and the same day.