We've been coming to South Haven for nine years, but this was our first time renting directly…read morethrough Big Blue Rentals, just a couple of months after losing my father. Mandy and I had been in touch for weeks beforehand, but we met in person for the first time that Saturday, and she treated my family like we'd known each other for years. I can't fully put into words what she did for us that weekend, but her kindness, generosity, and compassion were unlike anything I've experienced from someone I had just met. She helped us feel my dad's presence with us even though he couldn't physically be there. Big Blue Rentals exceeded every expectation, and Mandy made this trip one we will carry with us forever. If you want a rental company that treats you like family, this is it.

Ryan and Mandy are true professionals. This will be our second year with them managing our rental…read morehouse. We can feel comfortable knowing that they will handle any renter concerns. They have a true hands on approach. My wife and I consider ourselves luck to have found them. Bob Masini

BEYOND FILTHY UPON ARRIVAL!!! We were so looking forward to our stay at Havens on the Lake,…read morehowever upon unpacking and checking in to our unit we were greeted with complete filth. My 10 month old son crawled on the floor for not even 15 minutes while we reviewed unit 18 and unpacked, only to notice that he was completely covered in bites on his hands and knees from crawling. Unsure as to whether they were fleas, bed bugs, or who knows, we immediately contacted the manager Iris. After not hearing back from her for hours, we decided to leave our vacation, not being able to book another property. My husband took time off of work for the first time in years for us to have our first family vacation following the birth of my son, and it was destroyed by the complete lack of care and correspondence from this property's manager, and cleaning staff. BEWARE IN BOOKING AT HAVENS AT THE LAKE.

From the owner: Beautiful Condominiums and Lake Homes in Southwest Michigan. Perfect for any get away!read more

DO NOT rent with Bluewater Vacation Rentals. Terrible customer service, they steal your money, the…read morefront desk will screen your calls, and no one will help. My family never got our deposits back ($6K) worth, despite them renting out the homes. It clearly states this in the rental agreement- yet we were never refunded the money. After we cancelled our reservations, multiple attempts were made to discuss the rental of the homes and refunding of our deposits. They will not contact you despite these attempts to communicate both email, phone, and certified letter. I have attempted for over a year to get a response and refund from them to no avail. I have rented with many vacation rentals and without a doubt this company is the worst and not worth losing your money or terrible customer service.

Renter Beware! I will never do business with Bluewater Vacation Rentals again. While South Haven…read moreis a beautiful spot to live or vacation in Southwestern Michigan, this company has poor business ethics and practices. Extremely frustrating to communicate and work with them. They do not honor contract agreements. Kept our $6,000 even after renting out the property we originally secured. Bluewater Vacation Rentals cannot be trusted. My family is now pursuing possible legal action against them.

Unpretentious hospitality. We very much appreciated Kathy's suggestions and felt at home. This is a…read morebargain with rustic unparalleled and unobstructed views of Lake Michigan. Such a relaxing weekend. We will be back!

From the owner: An idyllic vacation, spent in a cozy cottage on the shore of Lake Michigan - just the antidote for…read morethe the hectic pace of daily life. MichiMonaMac, a lovingly refurbished lakeshore retreat with a relaxing and friendly atmosphere will make you feel like you never want to go home. Perfect for a family vacation or a romantic getaway, our cottages offer a glimpse of the best of Michigan. These cottages are located on the Golden Mile in South Haven, a stretch of white sand beach as lovely as any -- anywhere. From this location, you can walk to parks, to the corner store to get an ice cream cone, to the marina to watch the boats come and go or downtown to choose between restaurants, shops and a first run move theater. Back at the cottages, summer finds our guests playing basketball in the parking lot, roasting marshmallows over a beach fire, relaxing in the hammock or taking a rented bike on the 34 mile Kal-Haven bike trail. In the cooler months, come for fall colors or snuggle up with a good book by the file while Lake Michigan puts on a show. Come join us in beautiful southwest Michigan!

Shore Real Estate proved to be invaluable when trying to relocate in South Haven. Besides providing…read moreexceptional service, they continued to be helpful even after the closing. I highly recommend them to anyone who wants to deal with fair, honest, reliable brokers and agents Jane Cowley.

Dan Way is the consummate professional. From the outset he made our concerns and interests his. He…read moreconsistently represented us professionally and thoroughly, going above and beyond any reasonable expectation we had. We were constantly updated on all processes and, as there was considerable negotiation through the process, we were fully informed and included. He carefully reviewed all options and ideas we had about the negotiation and he represented our point of view better than we likely could have. We have bought and sold a number of homes in our lives and can easily say we have never been better represented. H & B

THE FIRST TIME I POSTED THIS REVIEW IT WAS DELETED BY THE PAGE OWNERS. CLEARLY THEY DON'T WANT YOU…read moreTO KNOW THE REAL DETAILS ABOUT THE PROPERTY. Our family stayed here recently for a vacation. As a whole, our time in South Haven was great and it was nice being with family for the trip, however, we would never stay at this rental home again. Here are our reasons why... 1. False advertising on the website. The rental was advertised to sleep 14 but it only slept 12 - even then we were all literally on top of each other. We also happened to find ~10 spelling / grammatical mistakes on the website, which leads us to believe this is not a professionally run rental property. 2. Lack of privacy. It is important to know that one of the bedrooms is actually a loft with no doors. It is very hard to sleep in the loft because of the noise of your family/friends having to walk down through your room to use the bathroom at night (this WILL wake you up). No air conditioning made it really warm at night. In general, the loft just sucked. 3. Bathrooms were horrible. There were only 2 showers for 14 people! On top of that, one of the showers was a very small European-style shower, with dirty shower liners that you desperately try to avoid touching - but can't. The bathroom door had a flimsy folding door that connected to one of the rooms and it barely provided a barrier between the two (the adjoining room enjoyed both light streaming in from the bathroom, as well as the glorious odors and sounds that emanate from a bathroom). 4. Home structure. The 2nd floor on one of the units literally bounced. We had little confidence in the structural integrity of the building. You can hear things too easily from room to room. Also, the steps throughout the home are very steep and you need to be careful navigating them (unless you are a serious mountain climber). And these are just our major complaints! Overall we recommend not staying at this rental. Instead, consider a more professional rental company.

Our recent stay at 127 Clinton from Friday, August 29th to Monday, September 1st. Unfortunately,…read morethe conditions of the property made our experience unpleasant and disruptive. From the beginning of our stay, we encountered an intense sewer backup odor that persisted throughout the weekend. As time went on, the smell worsened, accompanied by noticeable mold and mildew odors. We communicated immediately and on several occasions that there was an issue at the property. Beachwalk Properties was non responsive on several occasions. On two occasions, we were asked to leave the property so staff could attempt to address the issue. Despite these efforts, the odor remained and we continued to be significantly inconvenienced. Beachwalk informed us there was nothing else they could do and there were no other properties available for our large group Staff onsite acknowledged that while roots were cleared from the system, the basement had not been properly remediated--leaving the property in a state that was neither safe nor comfortable for guests. Beachwalk Properties declined any compensation for our inconvenience and I'll add were unkind. We will not be renting from them again and buyer beware.

We had issues with our rental at Little Piece of Haven, managed by Beachwalk Properties and we…read morethink our experience may help others. This review is not to whine but rather to help future renters of this or other properties owned by one party and managed by a third party. After 2 rentals over 2 years, we found Beachwalk Properties to be responsive to our issues. And the property, Little Piece of Haven, could be marvelous. We regret there was failure by all parties. The issue is that Beachwalk Properties is only the management company. They are entirely dependent on the property owner to make repairs, give financial consideration for non-performance and even, in our case, to remove the pool cover. Little Piece of Haven is a very high quality property and priced accordingly. For serious money one has reasonable expectations that the property will perform, that things that are wrong will be made right and in the event of genuine non performance, a financial adjustment will be made as a last resort. Regrettably, none of this was true. Swimming Pool - We were unable to access the pool for 20 hours after taking possession because the pool cover mechanism failed. Only after consultation with the property owner on our second day did the management company learn how to manually winch open the cover. Once open, it could not be closed all week, presenting an unanticipated hazard, filling with debris and unable to maintain its heated temperature. In sum, a huge and disappointing failure. The pool was the main reason for renting this property. Inoperable stove hood fan. Set off smoke alarm The stove hood fan was both inoperable. Discovered in the middle of meal preparation, the unanticipated smoke set off the smoke alarms. (pictured) Although reported, there was no repair or acknowledgement of the failure. Garbage and Recyclables - Filled cans Apparently we arrived on the "off" week for trash & recycling pickup. So we got to enjoy full containers, bag our trash and store in the garage. An extra container was provided mid way through our stay. Creepy Video Surveillance The video camera at the rear door was pointed directly at the hot tub. Security is one thing but this just creeped us out. Who's watching? Loose Dogs Neighbor dogs ran around off-leash. Because, you know, freedom. Unfortunately, dog poop littered the front property. Cleanliness and Maintenance Bring a screwdriver and hammer. Minor annoyances like torn shower curtains (pictured), drawers, bathroom door locks needed attention. It was like being home, except more expensive. And the carpets, ugh, needed attention. The carpeted steps were actually black. I mean the place had probably been cleaned deeply perhaps at the beginning of the season. But by July it needed more serious attention than the 4 or 5 hour turnover between tenants permitted. And it showed it. Temperature Control This is a multi-level property. Regrettably there is poor zone control. Those in the top rooms can be comfortable while those at the lower levels have temperatures 8 to 10 degrees lower. In sum, do better Beachwalk Properties. You're known by the company you keep. Little Piece of Haven is doing you a disservice. And your inflexibility to demonstrate any consideration for this failure was unbusinesslike and very much caveat emptor.