I've been a member at 24 for decades and I feel financially disrespected by the decline of the…read morecompany. Yet, I spend 15 hours in Chula Vista, 5 days a week and both facilities are convenient. The way this one is declining I have to add is this one about to be closed?
*Q: Why am I concerned about this gym?*
A: Machines are consistently out of order, and when they are "fixed," the repairs often look like makeshift patches. For a national chain charging higher membership fees, this is unacceptable.
*Q: What about cleanliness?*
A: At 5:45 AM, the bathrooms are disgusting. Chunks of hair on the floor. Trash completely filled. Toilets with bio-stains, I could go on. I've seen the cleaning staff present, yet there is no sanitation or disinfectant in the bathrooms. She's disgusted and does minimum.
How does this meet even the most basic hygiene standards?
*Q: How does this affect members?*
A: Members are paying for a facility that should already be fully equipped and maintained. Members rely on safe, functional equipment. Instead, the gym looks like a salvage yard of broken machines.
*Q: How do I manage?*
A: I stick to barbell training, so I don't rely much on machines, but that doesn't excuse the neglect. Many members do rely on those machines, and they deserve better. Today. We are done with the "out-of-order machines."
*Q: What message does this send?*
A: That local 24 hour management and corporate are fiscal predators and give us less than minimum service. Technically once you have the machines the easy part is keeping them up it's not like they have to constantly buy equipment and materials to maintain a safe gym. There's so many people who want work and they will come in and keep it clean, everywhere. Covid standard guidelines for gyms, should remain.
Raising rates while ignoring basic maintenance and sanitation is an insult to members.
*Q: What do I want answered?*
A: Why is corporate charging more while providing less? Why is sanitation ignored? And what accountability will be put in place so this gym doesn't continue to decline?
"Health is wealth."