You know the old saying that when looking for a service, you should be looking for price, quality,…read moreand speed, but you'll have to choose which two of those qualities are most important to you because one of the three will almost almost be missing. Ascent is the outlier. They were amazing. Their business popped up when I did a ChatGPT search to replace the windshield in my 2020 Toyota RAV4. My windshield is pretty high tech with camera inputs that have to be aligned perfectly so I needed a company with the equipment and skill to get that dialed in perfectly. Ascent was by far the most reasonable on price and had consistently great reviews. I figured that must mean I'd likely have to compromise on speed or quality. Not at all. They had me immediately scheduled for less than a week later and showed up at my door and had the job knocked out in no time. They also found a few drain tubes that were clogged under my cowl and blew those out for me free of charge. Tanner and Kyle are co-owners who are literally third generation windshield installers and have done this since they were young. Instead of continuing to crank out dozens of windshield replacements a day in a shop, they decided they wanted to be able to have more interactions with the customer and have the time to make sure they did the job right. Hearing more about their business I was only more sold on these guys. I personally appreciate and applaud that they've figured out how to create a small business that's efficient and still leaves them time to invest in their families. When I asked if they intended to scale, they emphatically said, "Nope!" They love being able to move at a pace that's sustainable to do the job well and take care of the customers. Can't recommend these guys highly enough.

Fixed a chip with runners in front windshield. Great service. Timely. Professional. Much cheaper…read morethan other places. Definitely honest. Would use again. Give them a try - you will not be disappointed.

I had my back window on my SUV blown out by all the wind on Thursday. I called them Thursday…read moreafternoon. They were able to get me in on Friday morning right at 9 o'clock took about an hour and 15 minutes and they were absolutely amazing very professional, nice clean office and waiting room and the ladies in the office were very kind and respectful Thank you, Anders Glass for helping me and all the crazy wind that we had in Northern Colorado. You did a great job on my window.

*Edited to add* after reading numerous reviews of people sharing the same experiences and seeing…read morethe owner batrate them as well instead of calling to make things right, she confirmed my conclusion that I will not return nor recommend them to anyone. It's very disappointing since I love supporting small local businesses. Sad. I hope sure learners and can improve her customer service model. I'm VERY disappointed by Ander's they came highly recommend but I'm not sure why. We waited while they worked on my windshield. We heard plastic break and the tech start to cuss. I understand that things break, but they didn't mention anything to us when they said it was done. We checked the windshield before we left and pointed out that my truck was now missing the plastic weatherstrip wiper cowls on BOTH sides (like he broke one so he didn't put the other one back on in hopes we wouldn't notice). The plastic weather striping is also damaged AND missing clips so it's not held down properly. We pointed this out. We were told the tech was at lunch but they would call us when he returned... shockingly they never called us, so we called them. They said the tech claimed he never saw the cowls and they must've not been there (despite us pointing out obvious rub marks from them being present for 20 years.) They admitted that some of the clips holding the weather strip down broke which is common. They told us that we needed to take my truck to a Ford dealership to get an estimate for the parts. They said they would replace the missing cowls but they wouldn't do anything about my damaged weather stripping because it was "common" that this piece breaks (this was not mentioned before the service). 1) why would you say you'll replace the cowls if your tech didn't break them? 2) if it's common for a part to get damaged, why not keep it on hand to fix? 3) if something breaks why hide it from the customer? We're not that upset that parts were broken, we understand that things break. What pisses us off is that they tried to hide it instead of making it right. I love my truck, I should've just used Glass Doctor or Safelight. Save yourself the hassle and go somewhere else!

Fantastic job replacing our Jeep's back windshield. The best part about this company is their…read morepeople. Extremely genuine people with excellent customer service that helped my wife and I in an unexpected pinch. The manager, JD, drove my wife home to Laramie during one of the windy spring days when the interstates were closed. One of the nicest things anyone has ever done for us. Ben was awesome too. Excellent communicator and went out of his way to help and accommodate us in our unexpected pinch. We give our highest recommendation to this company.

The windshield on my car cracked in a late winter cold spell, and I noticed it began to grow and…read moreexpand in the early summer heat. Time to get a new windshield. I researched various windshield replacement services in the Fort Collins area and settled on my top three. After viewing the company websites and reading recent reviews on Yelp, I decided NOVUS was the best option. Being a busy person, I don't have time to go and wait in a waiting room while the work was done. Instead, I needed to have the glass technician come to my home and install on site. In communication with the NOVUS scheduler, they were very pleasant and willing to work with me on arranging a time that fit my schedule. During the heat of the summer, they explained they schedule home replacements only during the morning hours. We arranged for a date about a week and a half away, which I felt was reasonable. On the scheduled day, the tech called me when he was on his way. WIthin a short time, he arrived with a partner. They parked adjacent to the car, and said they'd let me know when the installation was complete. Within the hour, they advised they were done. There were specific instructions to follow regarding care of the new windshield. These included removing the outside tape at a specific time and leaving a side window slightly open to reduce air pressure when doors were closed for the first day. This was explained very clearly so there was no confusion on my part. The customer care was very friendly and their installation was professional. No worries from me as to the quality. I recommend you consider NOVUS for your vehicle windshield replacements. You will be satisfied.

The Johnstown/milliken area roads have been under construction for so long! I recently purchased a…read moregood quality glass cleaner and found multiple chips. One had a small crack forming. As the seasons change it's imperative to get this all fixed! I was told to put clear scotch tape over each spot to keep any moisture, condensation etc from seeping in. Everything was repaired in short order and I am very happy with the timeliness of the response and the integrity of the company! I also appreciate that it's a local small business that gives back to the community.

I called Dewey in the morning and it was fixed by the afternoon I wouldn't hesitate to call this…read moreguy again!

A great experience. I had an appt. with Safelite in Fort Collins to repair a small chip. The…read moresmall chip turned into a large crack in two days which required a replacement windshield. Russell was able to get me an appt. the very next day on August 14th for a replacement windshield for my 2018 Toyota Highlander. That was impressive because they're booked solid. Geoffrey is the tech that took care of the windshield. I liked the fact he walked my wife and I through the steps of replacing the windshield and recalibrating the front radar. He even mentioned how the old glass is recycled. He also skipped his lunch to make sure we could get back on the road quickly. That is really good customer service. Mercedes at the front desk helped explain the charges and how much insurance would pay, etc. Very helpful, friendly, and informative. We had a great experience and would use Safelite in Fort Collins again. But that's only if we get another rock chip. Well done.

Absolutely horrendous website. Asked for my make, model, etc. Input that information - an Atlas…read more The site asked if it were the Cross Sport model since it might require a different windshield. I clicked "NO." Nevertheless it entered it as a Cross Sport. I did this several times but the site was adamant that I had a Cross Sport. So, I figured I would "just call" Safelite to schedule an appointment. HA!! Don' bother. You cannot talk to a real person; it's all automated, even though they give you an option to talk to a representative/agent, when you select that option, it tells you that they are no longer have live, real people to help you out, but go to their website. Yes, a Catch 22. Website doesn't work, call and be offered the option of an agent, select that option and be told they no longer have real people but go to the website. My option: go to another company. Adios, Goodbye, So long, Auf wiedersehen Safelite. Now that's an option that will work.

I came in wanting to get my mom's windshield replaced because it was hers was absolutely busted. We…read morehave Allstate insurance and the woman at the front desk helped us call insurance to get it covered. I usually have anxiety calling insurance but she walked me through everything! After the car was dropped off, it only took about 3 hours to get everything fixed including the calibration. We only had to pay the deductible and the rest was covered. The windshield looks incredible now! They also gave us some stickers in case it gets chipped again and have a year long warranty. Highly recommend this place! plus they have a very cute dog available for petting!!

I had the best experience here. They were so sweet to me when I needed to change my windshield, and…read moreat a great price! Highly recommend this business. They also gave me a year warranty which makes me trust them more.

Needed a aftermarket bumper and winch installed on my 4Runner. Couldn't do it myself because the…read moreaftermarket suspension needed adjustment after the additional weight was added. Got three quotes from local shops and Off Camber came in thousands of dollars cheaper! Plus Zack was able to fit me in weeks before the other guys! Only took one day for his work and the next morning I picked up my rig. Super happy and satisfied with his work and would highly recommend Off camber 4x4.

Highly recommend. Road rock windshield dings on my wife's car and my truck are virtually gone…read more And my windshield was recently replaced at full cost to me, so the ding repairs as well worth for us. And... they do headlight lamp restoration and brakes. Great customer service, prompt and good pricing. Highly recommend!! Juan B.

Friendly, fast and efficient : Broken side window Thursday…read moreat 5:15pm. Appointment made Friday morning at 8:15am, In the shop at 2pm out by 2:45pm. Quality work and great service ! Thank you! Oh and the estimate was exactly correct !

Had a rocket hit my windshield. Went there same day they had it fixed in 15 minutes. Great customer…read moreservice too.

Alex was great to work with when my rear view mirror fell off. The team was communicative, fast,…read moreand kind. 10/10

Hate to write a bad review but I asked for owner to call me, which is who repaired my auto chip…read moreoriginally and I never heard from him. Had chip repaired a few years ago, within a short time frame (a few weeks) I felt it was still spreading, so I had taken the car back, he looked at it and told me it was fine. He further told me if it ever did spread, he would put price I paid toward a new windshield. I called a month ago, someone else answered, didn't get his name. I explained the situation and asked if I could bring it by for them to look at, he basically said no and since it had been a few years then I was just SOL, further that I shouldn't expect a chip repair to last very long and there was no guarantee to begin with. I asked if he could have owner call me, he said he would, but I never heard from him. So bottom line don't expect the repair to last and don't expect them to honor what they say.

I was directed to Safelite by my insurance after a chip turned into a fairly large crack. Safelite…read moreactually called me on the same day that I called my agent. They took down some basic info and booked an appointment within just a few minutes. Bryce called to let me know he was coming - and he arrived right on time. He swapped the windshield in about an hour in my driveway and did a great job. I've used them before, and they do offer new wiper blades with the service - but it's not a hard up-sell, and they easily take "no" for an answer.

Had an installer come by last week with glass , he couldent install it , took a part to my van ,…read moresaid they would follow up , no call back no follow up at all after a week . Will have to stop by their facility and file complaint .