It just keeps getting worse. I came in last week and half the flowers were wilted. This week I came…read moreto return an item I paid cash for and they refuse to return it without a receipt. Absurd. No in store credit, nothing. Just a big F U. Well heading to Home Depot to buy what I need.

I bought a refrigerator here back in February. I chose Lowe's because of their no interest…read morepayment plans. My experience buying the refrigerator was worthy of 5 stars. David and another guy, I can't remember his name, were really helpful. They told which brands seemed most reliable and so on. They also recommended using their free delivery service. I've never used a store delivery service and never have had anything free turned out to be free. The refrigerator was to be delivered on a Sunday. On Saturday, I got an automated call telling me that they would be there between 8 and 1. I got up that morning and emptied the old one and removed it from my house. About 1 o'clock I got a call from a lady that said that they weren't going to be able to deliver my refrigerator. I asked why and why they called so late. She replied that she called about 7:30 that morning. I told her that my phone had not rung and my call log didn't show it either. Well, this lady seemed surprised that I wasn't impressed with her effort. I told her I would come get it my damn self. She got mad and I said I was cussing her. I asked her how would she feel if she waited on a delivery, and a dumbass waited until the last minute to let her know, leaving her with food in a cooler. Long story short, I went to Lowe's and demanded to see the manager. The manager knocked another 15% off the total price and apologized. I was happy with my service at the store. However, I'm not happy with the idiot on the phone. I wish I had gotten her name.

Great store for your yard and gardening needs.! A knowledgeable staff who can help you select the…read moreright product. You might see brands you're not familiar with, but trust them. The fertilizer i bought last year performed MUCH better than Scotts ever has, and at a lower price. I prefer this store over Lowes or Home Depot. Tks!

Hello, Last Sunday we ordered a washer and dryer. Delivery was supposed to be today 5/29…read more10:30-2:30pm. We came here from NJ to Tuscaloosa, AL to buy these for our daughter who graduated and these were a gift for her new home. Text came that it was out for delivery, then got a text that delivery is to be rescheduled. No explanation. The manager from store (Amy) helped as much as she could with Amber who works in the store. Got a call from delivery company (Talbit) who said the washer and dryer did NOT get on the truck. Well the manager Amy said she was told the driver attempted to deliver and no one home. LIE.. Who do I believe? Amy canceled the order and was able to give us an in-store stock appliances which was more $$, gave us a discount and parts to install. We still ended up paying MORE. Order H0877-272113. I was looking for better restitution for this order. We had to haul appliances to house, unload and install vs. delivery and Home Depot install. I called customer service line, spoke to 6 people such as Diego and Miss Gloria. Each person said we cannot help you, you need to speak to another person. Why do we as the customer have to speak to MANY people and still get no further assistance. I will be writing multiple reviews about our experience. Anything we have bought from the NJ locations, we NEVER had any issues. We have lost confidence in the customer service system. Amy, Amber and other gentleman in the store have been the only Home Depot employees who wanted to assist and gave us a better customer service experience. Thanks to them.

This location is amazing! From the time me and my mom walked in until we walked out all the…read moreemployees made us feel welcomed and were very helpful! Great selection and value for the product we were looking for.

I love coming to this store. Great prices and an excellent selection of products. Plenty of parking…read moreand friendly associates who are always asking if you need help. The store is clean and so are the bathrooms. I come here often and will continue to do so.

The manager is ill and it was ok when we went the other day but when we went to check out, the…read moremanager was in a rampage I guess. He was checking folks out at the register but no one was there yet and we stood there a few minutes while he yelled at someone in the back and then got in the phone while we waited - discussing with someone in the back why something was left at the register. He was flustered at least and that made him very unfriendly towards us.

I was the only customer in the retail section. Finally older man (70's) came up. Never greeted me…read morein any fashion. I had a hose in my hand,the only thing he said was "I can't help you. You need to go around to our showroom" I got in my car to drive to their showroom that had no customers either. No one to wait on customers if they did. I found a woman sitting behind a desk in the very back. She asked the brand of the faucet the hose went to. I didn't know. She asked if I had a picture of it and I didn't. She let me know they were like a plumbing "boutique". If it were a common brand that comes from places like Lowe's she would not have it. I called my husband who had some of the information but just before offering her the additional information she told me it didn't matter anyway because she didn't have it in stock. Duh! She got up and walked away so I left. There was a woman coming in as I was leaving. She had a hose too. I started to offer her some advice but didn't. This place sucked! I will never go back, everyone working there must be really unhappy about something!

From the owner: Northwest Supply Company has Plumbing Products and Kitchen and Bathroom Fixtures in Northport, AL…read moreDo you need high-quality supplies for your plumbing project? Could you use some help choosing a stylish sink for your newly remodeled kitchen? Visit Northwest Supply Company of Northport, Alabama today. Whether you're a plumber, a contractor or a homeowner, you'll find what you need at our supply store. Our staff will help you choose the most suitable products for your plumbing needs.

Bought a tire from them that they had to order. They told me at the time they would put it on my…read morewheel for free when came. They denied they had quoted no charge when I went to pick it up and charged me $25. Won't be back

Best equipment and service in Tuscaloosa! I've purchased several pieces of equipment from them and…read morealways been taken care of!

This is a great place for people that can do plumbing, but not experts. These guys can tell you…read morewhat you need even when you're not exactly sure of the name of the part. Friendly, knowledgeable, and you don't have to spend a lot of time waiting.

From the owner: Plumbers Wholesales Supply Co. Tuscaloosa Sells wholesale plumbing supplies and fixtures.read more