I moved to Midland from another town and had originally kept my optometrist in that town. I didn't…read moremind going down to that town for my exams and glasses, but one time I got a piece of something in my eye. I was recommended to see Dr. Kaminski for the more medical eye care. I was VERY pleased with his staff, expertise, service, facility, technology and knowledge. He solved that problem and diagnosed something else that had been bothering me. Well, I decided to switch and am glad I did. They are highly professional and caring. The staff seems to enjoy their work and they seem to be taken care of. This is easily one of the best optometrists I have been to in my 41 years. They have earned my strong recommendation.

Saw Dr. Kaminski as a new patient. He failed to diagnose an astigmatism I've had for years. When I…read morequestioned the Rx, I was told he reviewed my file and the condition was slight and correction was not needed. I went back and showed them my current contact Rx, with astigmatism correction, (as I had shown the co-op at my appointment). After blaming the co-op (for not getting all the info from my previous Rx), he re-wrote the new Rx the same as my previous Rx w/o re-examining? Slightly concerning, will not return.

The staff was kind and caring. Dr. Krebs is amazing. I was impressed by his thoroughness and…read moreexpertise. He has been willing to answer my questions. During my cataract surgery, he was constantly reassuring me that the surgery was going perfectly. He described what he was doing, and what I should expect. I recommend him highly.

Went to an appointment with my Mother and had to wait 1 1/2 hours AGAIN. When I asked Dr. Krebs why…read moreit takes an hour and a half to two hours wait time you would not believe his reaction! He said 1st Dr. S........ could not do her surgery. 2nd I am the only one who could. 3rd an hour and a half wait is not bad for a Doctor office. Then he said for me never to come back. His assistant told me to leave the room. HA! I told him he's an a--. I can't believe he reacted with such anger. When we checked out the receptionist told me I was not allowed to come back. Very unprofessional. He may need anger management.

Every year I go to their office for my physical that is supposed to not have a copay, I always…read moreinform the staff and the doctor that I am there for a physical only and they still charge me a copay. Trying to work with billing is pointless, I will be taking my family to a new practice.

We have been patients of Dr Frye for many years and have always found he and his staff to be…read moreexcellent. We now are forced to change due to insurance changes..will miss them.

I had the worst experience of my life with this dentist, and it even bordered on scary. They pushed…read morean early morning appointment that the scheduling put in despite my concern I could get there (I work three jobs, it's tricky). I ran a few minutes late and called ahead. The entire mood of the office was so tense it was unreal. The poor staff! I almost left right then. The dentist came in, he was furious and oddly aggressive. He was very loud about embarrassing dental issues that I had, and at the end of his long speech about basically what a pain I was and how self-inflicted my issues were (poverty? motherhood? illness?), he told me "Hey if you you can always find another dentist!" I was shocked at this, because it was so out of the blue, and I had only just started consulting and was looking for a short term fix and long term plan, now that I could start paying for this care. First visit, I thought that perhaps he was a little gruff, but maybe pretty qualified. I struggled to get the next appointments. When I finally got this one, and he said that, I told him I liked his people and I was surprised at his saying that. He pretty much stormed out. What? It was so horrible I paid my bill and went to my car and cried. I never cry about anything, but it was just that awful. I literally felt unsafe with this guy. I went to another dentist who took me immediately; as in THAT DAY. This dentist had a lot of B&R's former employees on staff. They bent over backwards to let me know I wasn't alone in my experience, and they set me up with a wonderful care plan. They fixed my immediate issue and we worked out an equitable treatment plan in a full meeting with the office person who was beyond kind. Totally opposite my Boss & Rorvik experience. Weeks later I got basically an eff off letter from B&R essentially firing me as a patient... although I'd already done that for them and I'd never had any further contact since that day. I don't know what is wrong with that office, and at this point, I don't really care. It prompted me to find someone better who makes me feel welcomed and more confident about my care. But the instability of the big guy alone in this place is a big no for me. The clear stress of his staff is a big no for me. I hope your experience is better. Nobody should feel like that leaving any kind of health care facility, even if it is just a dentist.

I have had great care-- considering a pleathera of dental and health issues,…read moreThey are great at listening--proposing solutions and being honest about the things they think won't help or may be a waste of time and money. They have seen me in a timely matter and their office staff is friendly, uplifting and accommodating.

Everything about this place is top notch! They have so many ways to help support your vision, some…read morecutting edge stuff...so if you have a vision problem and you aren't satisfied with your current providers, give Auburn Optical a try! In addition to being a highly knowledgeable office, the staff here is what completely sets this place apart from the rest! Can I just tell you that. I have tried on 925,600 pairs of glasses without putting a dent in the options it seems - it's like their shelves are made of whatever Mary Poppins used for her bag - and received kind, authentic and specific feedback about each option! I keep checking because I've done this a couple of times, and everyone is always so happy to share their thoughts and help me narrow my options down. You can tell that this isn't just a place to work, it's truly a place where they all want to be and are always happy to help. On top of all that, I love the humor of this place! If you are looking for a stuffy, boring "is this better 1, or 2" this place is still who you should choose, but you might not like the jovial nature of the office. Speaking of the dreaded choice between 1 and 2, 2 or 3, etc (IYKYK) they do it in a way that makes it easy to choose and also I didn't need to get the puff in my eye which I hate, so all around 10/10!!!!!

Auburn Optical is amazing!! The doctor and staff are super friendly, knowledgeable, and…read morecompassionate. Every time I come in they are interested not only in my eyes but how I've been. They care. I recently poked my eye with a sharp, hard, dead flower stem and they were able to get me in that day. Doctor was super calm and gentle when pulling the shard out of my eye, and his wife Mary was by my side on standby to offer support. Doc and all the staff are such wonderful people!! Auburn Optical is absolutely the only place to go for your eye care needs!

This office is very friendly and they care about their patients. Sonya Cribb has been wonderful…read moreand I would highly recommend this clinic.

First off Dr James Hines does not inform his patients on what he has planned to DO! he said he was…read moregonna do surgery never said what kind of what Dr is gonna perform it, never contacted my insurance I had to find out by looking at my portal. And he did a procedure at the office no numbing nothing, so do not go to this Dr up to you, so I cancelled surgery and I'm gonna cancel surgery, I chatted with someone at the office they agreed with me 100% on everything so don't get Dr Hines

this dr goes above and beyond for me no matter what I need. In emergencies he has been there as…read morewell as being my yearly exam and order contacts which have never came in wrong or been held up. There's a woman named Cindy who is the sweetest lady. they make you feel well taken care of and I refuse to use anyone else.

Heading up north and my lense on my sunglasses fell out. Was able to run in and had great service…read moreby the staff. I'd recommend this place.