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    Anderson Furniture

    5.0 (1 review)

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    3 months ago

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    Jamestown Mattress

    Jamestown Mattress

    (2 reviews)

    $$$

    My experience with them has been nothing short of a nightmare. After purchasing what I thought was…read morea quality mattress, it quickly became apparent that it was faulty. Naturally, I reached out, expecting them to honor their warranty. Less than a year old and it started killing my back. It had a large hole in the middle. Not only did they refuse to replace the defective mattress, but their communication was abysmal. Repeated calls and requests for updates were met with excuses. To make matters worse, without any prior notice, they randomly showed up at my house to haul away the mattress. They didn't bring a replacement, leaving me without a bed currently because they insisted the factory needed to "inspect" it first. This is beyond unacceptable. Save yourself the frustration and avoid this company at all costs. So I currently have no mattress and there has been zero communication from them about it. I called again the following week. Talked to the same person at the factory. they had absolutely zero idea who I was or what I was talking about. And promised they'd call me back later in the day. Still have no mattress and no hope of getting it back. My experience with them has been nothing short of a nightmare. After purchasing what I thought was a quality mattress, it quickly became apparent that it was faulty. Naturally, I reached out, expecting them to honor their warranty. Less than a year old and it started killing my back. It had a large hole in the middle. Not only did they refuse to replace the defective mattress, but their communication was abysmal. Repeated calls and requests for updates were met with excuses. To make matters worse, without any prior notice, they randomly showed up at my house to haul away the mattress. They didn't bring a replacement, leaving me without a bed currently because they insisted the factory needed to "inspect" it first. This is beyond unacceptable. Save yourself the frustration and avoid this company at all costs. So I currently have no mattress and there has been zero communication from them about it. I called again the following week. Talked to the same person at the factory. they had absolutely zero idea who I was or what I was talking about. And promised they'd call me back later in the day. Still have no mattress and no hope of getting it back. They finally called back and said they would redeliver my mattress tomorrow. We will see if they show up.

    Seriously, best bed shopping experience of my life! Picking out a great king size bed was super…read moreeasy and fast. I absolutely love it and it's exactly how it was described and ordered. This is the highest quality bed I've ever had in terms of precision. Every thread is in place every everything is perfect the attention to detail and comfort are amazing. After falling in love with my king I got a twin for my office /guest room daybed.

    Anderson Furniture - furniture - Updated August 2026

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