was a patient of Primary Care and Associates in Anderson, South Carolina for nearly 40 years and…read morehad an excellent, respectful relationship with my physician. That relationship was effectively destroyed--not by my doctor--but by office management. I was dropped as a patient over a $30 balance tied to a work-injury insurance claim, not a routine bill. The handling of that claim raised serious concerns for me. The situation was managed administratively, without transparency, and in a way that felt more aligned with protecting outside interests than advocating for a long-term patient. My physician was not allowed to intervene, explain, or continue my care. It was made clear that business policy overrides medical judgment in this practice. Doctors here appear to have little autonomy and are unable to prioritize patient care when office management decides otherwise. What's especially troubling is the lack of accountability afterward. Communication stopped. Questions went unanswered. Responsibility was deflected. It felt less like a medical office and more like an operation focused on minimizing exposure rather than treating people. I want to be clear: my doctor was excellent. This review is not about the physicians, but about an administrative structure that undermines them and sacrifices patient trust. Long-term patients should be extremely cautious. If billing disputes, insurance claims, or workplace injuries are involved, understand that you may be treated as a liability rather than a human being.

This practice has lost the plot…read more With every visit it continues to get worse, on all levels. The lack of consideration that is given to their patients in regards to their time and staying on schedule is unacceptable. Yes, it can happen, however religiously for the past two years every appointment has not been on time. Not just by a few minutes, I'm talking by hours. Appointments are given for a reason, one of which is respect, respect of patients time. There is much time and planning that goes into making an appointment, and for such total disregard is infuriating. In addition to their policy of no refills in between visits or their is a charge. Have you ever heard of such a thing? I'm not asking for a "new" or different prescription but please be sure the medicines that I'm on get me to my next scheduled visit. It is not rocket science. Fun fact about their billing as well, that they do not code a once a year visit ( that insurance covers). They state that visit needs to be separate and you cannot discuss any current conditions you have, it's more or less a physical. However, my insurance covers one "wellness" visit a year. This doctors office will not code this correctly!!! And then there is the overall customer service, which truly should be the easiest to excel in. You would think? Whether it is the front office staff or the apathetic billing/ scheduling clerk to the intake nurse, there are never any pleasantries exchanged. It's just like being a number. And let's not forget the fact that you can never speak to anyone on the phone. The only option is to leave a voicemail and await a call back. So, yes I am exploring other options to change doctors offices. I have had enough abuse as a patient and have reached my boiling point. I do NOT recommend this practice, as you would get better service, respect and consideration at a walk in clinic.

Can't say enough good things about this dr's office. The female PA, Dr. Thomas, is exceptional. She…read moreis professional, always listens to my concerns, and goes above and beyond to follow up after appointments. All the drs are caring and you can tell they genuinely love their jobs. They are usually full because they are such amazing providers! So make sure if you're new to schedule ahead of time and get your name on the waitlist!

Several years ago I had a severe fall through a ceiling that left me with a dislocated shoulder…read morethat the hospital missed. Dr. Thayer was the only one who correctly diagnosed and treated my injury. He has also managed my back pain and sciatic pain. His expertise provided the relief that I trust. Dr. Thayer has three staff ladies who has the most approachable attitude and experience that anyone could ask for. They all take pride in making sure every guest feels welcome. So if you are in pain do not hesitate to give him a try. He is someone you can trust. I know I do. Thayer Chiropractor services 1103 Ella St, Anderson, SC 29621 (864) 226-6055

Great office, great staff, efficient, good treatment, knowledgeable chiropractor. Can get in to see…read morethem on short notice most of the time.

Normally, I would not do a review of a medical practice... However, I REALLY needed theses guys a…read morefew years back and they literally saved my life. I have been with them for about 3 years now and have to say that these people are the most professional, most knowledgeable, and most caring medical professionals that I have ever felt with. They are capable of many types of heart procedures and operations, and they did a few on me that greatly improved my life. They work with me diligently to maintain proper and effective medications for my condition and they are immensely assuring and caring in the way that they work with me. I would highly recommend them.

I was referred by my primary care doctor to Dr Dowdy. He was excellent, explained everything to…read moreme, and most importantly gave me reassurance!

Went for years with Dr Pugh and enjoyed it. He retired and then my annual was pushed way out. 4…read moredays out from my appt I get a call that the appt is cancelled because the doctor is no longer there. Now I have to wait another 3 months to see a doctor at a different location because they couldn't get me in 6-9 months. Thanks for nothing. Bon Secours used to be the standard...Now I am debating going to the VA because it can't be any worse.

Very nice and courteous staff. Facilities are nice and clean. The entire staff was very friendly…read moreand prompt regarding your appointment time. The doctor was very thorough. Asked me questions and listened to my concerned. Talked about things...I hadn't really thought about, but were very helpful in the things I was concerned with. After moving here a year ago...it's been a struggle trying to find a new doctor. But these doctors and staff are on their game. Will definitely continue going here for any and all my health questions/concerns.

I never have to wait long to be seen unlike all the other medical offices. It helps a lot…read moreespecially when someone doesn't feel well. The employees are friendly and polite. The staff in the front are always willing to help. They greet everyone with a smile. I applaud the organization and efficiency that this office provides. My NP, Ali Lawing, listens to my concerns and is up to date with my care. She's friendly and compassionate. She genuinely cares. I recommend this facility.

Many people, not only myself but many others have waited hours and hours to be seen. This is simply…read morenot acceptable. I have said many times that this has been an issue. Today, I showed up 8 minutes late, was told by the receptionist that because I was late, that my appointment would be be shorter. I'm waiting in a room for 50 minutes and had a visit by Tonya (I had the awful experience of watching her at her worst at the law firm we worked at together years ago. She was a joke there and her knowledge of the law and ethics just got worse! What a joke! Hey Tonya! Your jealously is so obvious. I know about you. That's right. All about you and you know it. You have no idea what the heck you're doing. You have them fooled this time. But wait, just wait. You'll get yours. Hahaha. Poor baby, I have so much dirt on you, hosing off still won't help before a shower. You're pathetic Let me remind all of you that when you go to a doctor, it is your choice. But when the STAFF lies and goes as far as to bring the owner of the business in the room and continue to LIE, its time to move on. Counless times I have had to go back, call, etc because the staff did not do their job correctly? Many, many, many!

Probably the most knowledgeable, caring and helpful doctors in the Greenville area. The staff are…read moreall very friendly and helpful as well. I highly recommend West Butler Family Practice to any new patients because I have been treated there for years and am really pleased with their professionalism.

on Saturday, September 13, my husband had had a Gran Mal seizure…read more He was transferred by ambulance after being down greater than 20 minutes when I arrive to the emergency room along with the ambulance, I had asked the admissions technician at the desk, identified myself and told her I wanted to go back to speak doctor to let him know what had happened because my husband was not alert she told me I needed to sit and wait until they got him in the room and situated I expressed I was a nurse of 35 years and I need to go back and be with him because he was not awake she called the nursing supervisor Katie, obviously inexperienced. young lady proceeded to flag her arms and me out of the hall and told me to go sit down very belligerently. She was not professional. She even went as far to call Security and tell them to have me removed if I didn't sit down I tried to explain to her that he was not awake and I needed to speak with the doctor to let him know what had happened. She told me what the paramedics were for. She was very rude obviously has no compassion and totally does not care about family or any concerns of the family she was very non-supportive very brazen and she needs to go back to school to learn how to speak to people and not fly off the handle herself this is the second awful experience. would not recommend it to anyone.

By far this is the worst hospital you could go to, the nurses are not helpful and the doctors will…read morecome and visit you after 3 days, this is a poor excuse for a hospital, I don't think anyone there at this hospital cares or even knows what they are doing, please don't take your love one there, rating this hospital I give them a negative 0. This hospital needs to be revamp bad.