I had a full panic attack when leaving this medical office. You spend $114 to just sign straight up…read morefor a procedure. Received no info as to WHY I needed something. Was asked if I would like a procedure rather than why my body might need it. The front desk ladies are nice on the phone but while sitting waiting for the nurse to come in the room, you can hear everyone talking so poorly about the customers that were calling in. I don't feel like I trust that this place is looking out for the best of their clients, I am really considering finding another GI because of how much this experience shook my anxiety up.

Quality care, and knowledgeable , experienced staff. I was given an accurate diagnosis.read more

I've been under the care of Keowee Primary Care for over 20 years. Dr. ALAM is an outstanding…read morediagnostician and keeps on top of my health. If something is wrong, tests are taken to verify, rather than guessing. After every blood test I'm given a copy of the results so that i know what is normal and what is not. At the appointment, tests are reviewed and discussed. The staff is friendly and professional. The office is spotless. Any X-rays, CT scans, breathing tests, ultrasounds, are conveniently held there. In addition, there is a Urgent care facility connected with the practice so your records are available for faster service and can be used for follow up care as well during the after hours.

This is the worst dr's office in Oconee County. Place is dirty and they overcharge yr insurance…read morecompany. Some stuff wasnt even done but insurance got charged.

was a patient of Primary Care and Associates in Anderson, South Carolina for nearly 40 years and…read morehad an excellent, respectful relationship with my physician. That relationship was effectively destroyed--not by my doctor--but by office management. I was dropped as a patient over a $30 balance tied to a work-injury insurance claim, not a routine bill. The handling of that claim raised serious concerns for me. The situation was managed administratively, without transparency, and in a way that felt more aligned with protecting outside interests than advocating for a long-term patient. My physician was not allowed to intervene, explain, or continue my care. It was made clear that business policy overrides medical judgment in this practice. Doctors here appear to have little autonomy and are unable to prioritize patient care when office management decides otherwise. What's especially troubling is the lack of accountability afterward. Communication stopped. Questions went unanswered. Responsibility was deflected. It felt less like a medical office and more like an operation focused on minimizing exposure rather than treating people. I want to be clear: my doctor was excellent. This review is not about the physicians, but about an administrative structure that undermines them and sacrifices patient trust. Long-term patients should be extremely cautious. If billing disputes, insurance claims, or workplace injuries are involved, understand that you may be treated as a liability rather than a human being.

This practice has lost the plot…read more With every visit it continues to get worse, on all levels. The lack of consideration that is given to their patients in regards to their time and staying on schedule is unacceptable. Yes, it can happen, however religiously for the past two years every appointment has not been on time. Not just by a few minutes, I'm talking by hours. Appointments are given for a reason, one of which is respect, respect of patients time. There is much time and planning that goes into making an appointment, and for such total disregard is infuriating. In addition to their policy of no refills in between visits or their is a charge. Have you ever heard of such a thing? I'm not asking for a "new" or different prescription but please be sure the medicines that I'm on get me to my next scheduled visit. It is not rocket science. Fun fact about their billing as well, that they do not code a once a year visit ( that insurance covers). They state that visit needs to be separate and you cannot discuss any current conditions you have, it's more or less a physical. However, my insurance covers one "wellness" visit a year. This doctors office will not code this correctly!!! And then there is the overall customer service, which truly should be the easiest to excel in. You would think? Whether it is the front office staff or the apathetic billing/ scheduling clerk to the intake nurse, there are never any pleasantries exchanged. It's just like being a number. And let's not forget the fact that you can never speak to anyone on the phone. The only option is to leave a voicemail and await a call back. So, yes I am exploring other options to change doctors offices. I have had enough abuse as a patient and have reached my boiling point. I do NOT recommend this practice, as you would get better service, respect and consideration at a walk in clinic.

I never have to wait long to be seen unlike all the other medical offices. It helps a lot…read moreespecially when someone doesn't feel well. The employees are friendly and polite. The staff in the front are always willing to help. They greet everyone with a smile. I applaud the organization and efficiency that this office provides. My NP, Ali Lawing, listens to my concerns and is up to date with my care. She's friendly and compassionate. She genuinely cares. I recommend this facility.

Many people, not only myself but many others have waited hours and hours to be seen. This is simply…read morenot acceptable. I have said many times that this has been an issue. Today, I showed up 8 minutes late, was told by the receptionist that because I was late, that my appointment would be be shorter. I'm waiting in a room for 50 minutes and had a visit by Tonya (I had the awful experience of watching her at her worst at the law firm we worked at together years ago. She was a joke there and her knowledge of the law and ethics just got worse! What a joke! Hey Tonya! Your jealously is so obvious. I know about you. That's right. All about you and you know it. You have no idea what the heck you're doing. You have them fooled this time. But wait, just wait. You'll get yours. Hahaha. Poor baby, I have so much dirt on you, hosing off still won't help before a shower. You're pathetic Let me remind all of you that when you go to a doctor, it is your choice. But when the STAFF lies and goes as far as to bring the owner of the business in the room and continue to LIE, its time to move on. Counless times I have had to go back, call, etc because the staff did not do their job correctly? Many, many, many!

I had my first appointment with this practice. I didn't have to wait long (wow) either to see the…read morenurse or my doctor. Communication is very simple and efficient if you use My Chart. Responses are fast. My doctor and nurse (Dr. Motlis and Beth) were knowledgeable and took a lot of time with me answering my questions. I think the phones have an issue but I haven't had an issue yet

My younger brother started seeing Dr. Kelsie Fowler 2020. He suffered from depression, insomnia,…read moremouth movement disorder. He was in bad shape. Soon after his first visit he started feeling better all over. He was able to open up to Dr. Kelsie and help her get him on the right medication. In less than six months I witnessed a whole transformation in Kevin. He finally found the right person for help. He is a special needs person and over the course of a few years he's now driving himself to school and is a productive man living his best life as he puts it. Thank you Kelsie Fowler for all you have done in my brothers life. Sincerely, Kimberly Genesta

I have nothing but great things to say about this practice. The staff seem to really care about the…read morepatients, from the receptionist to the doctors. They listen to me, ask me questions, and sincerely work to find the best solution. Katrina Maxwell has shown such compassion, I am so appreciative. There are few places that really care.

Dr Motlis was excellent. Everyone at the hospital was extremely kind and respectful. I actually had…read morea great experience.

Huge practice with many doctors but run their practice like a jiffy line express. You get 15mins…read morewith doctor, contacting either via phone or through portal is delayed by 15-20min wait to speak to receptionist who will then pass message along to a RN who will call you back 30-45mins later. Completely oriented towards max billing little to no customer care

Dr.Richardson was a very good Doctor for me. I have all kinds of health problems and in alot of…read morepain most of the time(really all the time) some just worse than others. He listened to all my troubles and was very understanding. Wish I could see him again. My husband and I both thought alot of him so for you not to like him you must not be doing something right so check yourself as a man and a husband. He is a good man