Big John's claims, "BIG on customer satisfaction." And I gotta give it to them; they really are!…read more In short, I try to shop locally and spend my dollars wisely. I bought a Stihl leaf blower from Ace Hardware almost a year ago. It's still under a 4- year warranty, for which I paid extra. I've used it 4-5 times and on its last deployment, the cord rewind mechanism failed. I brought it to Ace and they refused to repair it under warranty (I've ended my days of shopping there, for good!). I turned to the only other authorized Stihl repair shop in town, Big John's. The gentleman at the front counter was not only extremely courteous, he actually repaired the blower right then and there - no charge. I'll bring my business to Big John's at every opportunity. Thanks for running a stand-up, local business!

This is such a great hidden gem in the Flathead. Need lawn and garden equipment, they've got it…read more Need a fireplace, no problem, hot tub, yup that too. And the BEST smoker bbqs (Yoder and Traeger- we have one of each) ever with all the awesome goodies to go with it. The cool thing is that all their products are things that are tested and if they can't stand behind the product they won't sell it. It's a family owned business that takes pride in their community. I love going in and chatting with them. Skip the box store and check out an great team of locals who will remember you.

From start to finish the crew at Sunset Pools has been GREAT!! Heather has awesome design…read moresuggestions and Michael and the guys make it happen. Our family has spent many fun hours in our new pool!! We are VERY happy with the quality and the service provided by Sunset Pools!!

From the owner: Sunset Pools and Construction is a reputable pool construction and service company based in…read moreKalispell, MT. With years of experience in the industry, the company specializes in high-quality, custom-designed in-ground swimming pools, fiberglass pool installations, and pool maintenance that perfectly suit the needs and preferences of its clients. Whether you're looking to build a new pool or spa, or need reliable maintenance and repair services for your existing one, Sunset Pools and Construction has the expertise and experience to deliver exceptional results. Contact us today to schedule a consultation and learn how we can help make your backyard dreams a reality.

It was a great pleasure working with Brian at Oasis Spas! We ordered our spa 14 months before we…read moreneeded it during the supply chain fiasco. Oasis stored the new spa for 8 months. On delivery day Brian and his crew were prompt and professional, placing our hot tub perfectly. After delivery our home builder completed the install and wiring. 3 days later... no heat. What good is a cold jacuzzi!? After reading the owner's manual cover to cover we called Brian ( the owner). "See you tomorrow"was his immediate response... no argument, no hedging. He arrived exactly on time the next day and started testing the jacuzzi electric panel. After 2 minutes he found a single wire plugged into the wrong blade connector. Bingo! We got heat! It was a factory screw up. Very rare according to Brian. Product support is crucial! Brian and Oasis are always available. He gave us his cell number and he answers it!!! You want a lifetime customer? Answer your phone and service your product!!!

We have had the absolute worst experience with Oasis spa in Kalispell…read more We ordered and paid for a hot tub cover in early June and was promised that it would deliver mid-July. I called back end of July and no one knew anything about the order. I kept following up on the order and they would promise call backs but would never call us back. Then they said it was in transit, but nothing ever came of it. When I finally called the Missoula location, they let me know that it had never been ordered. The Kalispell location took our money and did not even place the order. After so many calls, they still did nothing to place the order. When I spoke to Brian the manager about this, he did not apologize, instead he was rude and hung up the phone on me. I have never ever dealt with this bad of customer service in my life. I am in disbelief that they are still in business. We will be letting all of our family & friends know that they make promises and take your money and do nothing to provide a product or service.

I have had White Sands Spa & Repair servicing my spa for a few years deep cleaning and regular…read moremaintenance. Casey is professional, always explaining the service he is providing in addition he stays up to date on maintenance needed. He is consistently thorough keeping the water crystal clear. I have never had to worry when out of town that all will be taken care of, which is most important in the winter months. I highly recommend White Sands Spa and Repair. Kathleen

Casey was absolutely fantastic! Quick and effortless communication, showed up exactly when he…read moresaid he would. He had the leak in my hot tub diagnosed and fixed in 2 hours. He even had the replacement pump I needed on his truck and ready to install. I appreciated that he didn't need to order the part and give me the "see you in a couple weeks" kinda thing. Fantastic service and great value. I highly recommend Casey at White Sands Spa Repair!

If it wasn't for the knowledgeable, expedited service, when our beautiful hot tub's pipes froze…read morelast year we would have had to purchase a new one. They are friendly, professional, and HONEST. They not only fixed it, the price was super reasonable. He offered free best maintenance practices and tips for extra longevity. The advice saved me more money and eliminated my anxiety in keeping our Spa fun, fixed, and free from freezing and fungus! If you need help with your investment then I highly recommend Big Mountain!!! Top knotch quality with Montana values. Thanks for everything. Your loyal customers.

These guys were great. Called them to look at a water pump issue on my hot tub. They got back to…read moreme, came right out and looked at it, ordered a new one, and came back and installed it. Stanley was great - very nice and pleasant, and gave me some great tips on tub maintenance. Will defintely be my go to for all things hot tub going forward. Highly recommend them.

I bought a Fimco sprayer on 6/15 used it once and the pump went out on the second use. I came in…read moretoday and spoke with Hyden who worked with another manager and gave me a new pump. Now thats what I call back ing the products they sell. Nicely done .

I trusted Murdoch's Kalispell with my brand-new Honda mower, but after nearly 11 weeks of delays…read moreand misinformation, it was returned in used and damaged condition. I only got it back after Honda Corporate stepped in, and I truly believe I never would have received it without their help-there was no apology and no compensation. Because of this experience, I feel compelled to warn future customers to protect their equipment and go elsewhere.