Great customer service! Love the new Canadian made product direction and looking forward to seeing…read moreall the new local Canadian made furniture and mattresses!

Really enjoyed working with Sakshy (sales rep.) She was…read morevery patient, honest and went the extra mile. Great people and store. Will be back thank you. Pat A

Such a great experience here. We walked in, unannounced,…read moreand we were treated well! Lilo made us an amazing bouquet, and we only had to wait 20-30 minutes. Will definitely go there again!

I ordered a birthday bouquet (without a vase) this week for a special friend in Qualicum, BC. The…read morefellow on the telephone was fabulous and helped me choose just the perfect arrangement. We discussed colours, prices, delivery options and what I wanted written on the gift card. The delivery was the next day and went so smoothly, and with care and a cheerful driver. The flowers were so very fresh and just as we had discussed (many shades of pink, from pale to hot pink and so many different varieties of blooms). They were wrapped with care and in a great water bag & box so that the flowers arrived in perfect condition and ready for my friend to just pop into a vase from her cabinet. I will definitely use this florist again, I was really impressed from the very start to the delivery. Thank You Fresh N Fabulous Flowers & Gifts. Sheila E.

I recently ventured into the expensive world of renovations and money started pouring out but at…read moreleast to a good cause. I discovered that my little hardware store had the capacity and very often beat the pricing of the Mega Chain Stores and now I purchase all my lumber from here which is guaranteed to be premium and pay the same price. This place has a team of experienced hardware associates who have been in the trade probably all their life and they help you out and ensure you are buying the right thing and the right amount. Their popularity has pushed them to move into a larger facility just up the road from the original. You can buy a handful of screws or a truckload of lumber, it doesn't matter, you will be treated the same!

Rude and unfriendly. Took my wife and daughter to shop downtown and stopped in the store. When I…read moresaid we were just looking around to see if there was anything we liked, the lady was rude and stared at my wife an daughter the entire time. We are older, well dressed, and our daughter is 30. Completely rude behavior and unwelcoming.

This store has all the cool kitchen gadgets. They were one of the few places that was open for…read moreboxing day. I was a little turned off by the customer service. I get that they were really busy,however, she didn't seem interested in explaining me the difference between a Swedish Dish Cloth and a regular one. Especially if something costs a lot of money I would appreciate some sort of explanation. They get a 3 star based on the products.

First visit a couple of days ago. The owner was very helpful as I was a "newbie" . I had a quest…read morefor making bracelets but didn't know where to start. I got a few things and was able to grasp what I needed to continue on my quest. Wendy

Great selection but the woman serving us was rude and didn't seem to want to help her customers…read more She was condescending to my mother who would have bought a lot more if the service had been a little more forthcoming.

Lisa greeted us after we entered the store and was pleasant, engaging, personable and informative…read more She got to know us and guided us to what we were initially looking for and offered information about particular types of chairs that were most suitable to our height and size (which we did not realize was as important or relevant as it was - who knew recliners were so involved?!). She showed us just the right amount of options (not overwhelming but included size, height, rocking or not, electronic or manual features, etc.) and helped demonstrate the options of the different chairs and also helped us choose a chair best suited to our needs and a colour best suited to our decor (based on the options available). We're new to the Courtenay/Comox area and she even gave us a little helpful information about living in the area and some of the local background. As sales people go - she was perfect. Very aligned with us, our tempo, style and personality. A great experience and we're greatly looking forward to our new, very comfortable chair! If they don't have the chair you want in the colour you want, they will order it (you choose from the available options) and it will be made to your specifications. Our only regret is that we have to wait for our new comfy chair to be delivered :-)

This store is one of this towns best Charity Shops. I've scored countless times, just with a quick…read morewalk through and something caught my eye. I've found high-end fitness wear, like-new jeans, brand new bikinis (tags and hygiene tape still in place), quality art supplies, even a classic Rocky Mountain bike, with new Conti tires! The volunteer staff is friendly - if you're a polite and respectful shopper. I'd avoid the Saturdays where they sell the Window Items. People get pushy in the line, are rather creepy and kind of manipulative. I had to do it for a friend one day - never again LOL! Other than that - GREAT place to find excellent stuff.

Everybody is treated with dignity here, you don't have high prices or intrusive discriminating…read moreemployees such as vastly displayed at our Courtenay Value Village .. we see often social workers, people who work downtown and families snagging deals with nearly new affordable items If you are ever in a crisis TGTBT is happy to help! years ago, I directed a woman freezing in the snow by tapping on their window after hours they gave her a coat, mittens, toque and you're treated with dignity, thank you TGTBT for the memories and hopefully your new building will bring even more!

This store has absolutely beautiful clothing. However, you have to be very careful as the sales…read morestaff will happily sell you things that don't fit properly, and they won't be candid about how an item looks on you. Sure, their job is to sell, but the goal should be customer retention. I won't be going back, as the last item I bought was really too big for me, and I didn't realize it until after I'd taken the tags off. I don't mind having the odd alteration done, but since that was the fourth time in two years I've been horribly disappointed after the fact, I'll stick to shopping in my favourite stores in Victoria and Vancouver from now on, where the staff know me and always steer me in the right direction.