So my first yelp review and boy, am I glad to offer it…read more I live in Vancouver, we saw a terrific 50's style kitchen table on the Anmarcos website. Called them up, got the dimensions, call back Pam at Anmarcos and placed our order. Pam kept us apprised every step of the way on the status of our order, they even delivered it weeks before the expected delivery date! Pam at Anmarcos even arranged for the table to be delivered much closer to our home in Vancouver when enroute from the factory. We are thrilled with our new table, the look, and especially the quality. Most of all, we are thrilled with the outstanding level of customer service we got from Pam and Anmarcos. Fantastic customer service is such a rarity these days so we felt it important to point our experience out.

If I could give 10 stars to this business, I would. Mark goes above and beyond the norm in terms of…read morequality, product selection and especially in customer service. This is a person who is honest, fair, great to do business with, and really ensures that his customers' satisfaction is 100%. He knows his stuff and just wants people to be happy with their purchase. I really can not rave enough about this company.

I recently ventured into the expensive world of renovations and money started pouring out but at…read moreleast to a good cause. I discovered that my little hardware store had the capacity and very often beat the pricing of the Mega Chain Stores and now I purchase all my lumber from here which is guaranteed to be premium and pay the same price. This place has a team of experienced hardware associates who have been in the trade probably all their life and they help you out and ensure you are buying the right thing and the right amount. Their popularity has pushed them to move into a larger facility just up the road from the original. You can buy a handful of screws or a truckload of lumber, it doesn't matter, you will be treated the same!

I had a great experience with Outback Nursery! The staff were friendly, helpful, and very…read moreknowledgeable. They made the whole experience easy and enjoyable, and you can tell they really care about what they do. Everything was well taken care of, and the service was excellent. I would definitely recommend Outback Nursery to anyone looking for a great nursery with friendly service and quality products!

We had emailed ahead to ask about quantities and prices for a large number of bushes. There was a…read morepleasant exchange via email, and they offered to have the plants ready for pick up, as we were coming from out of town. When we got there, they had pulled 32 of the 44 bushes we were after, but there was a mix up and some of them weren't what we had in mind. The woman got quite frustrated and said that fine, we can put them all away and then she stormed off. We felt badly that they had gone to the trouble and because we wanted to look for replacements it wasn't too much trouble to put the three cart loads of bushes back neatly in place. We got our first cart load of bushes and put them back in the same area which appeared to be set aside for carts. Another woman came up on a tractor and snapped that was an area only for paid merchandise only. We asked if we could put the cart on the opposite side and she said fine and then we preceded to look around. We got excited when we found another variety that said full sun to part shade. The woman from the tractor snapped that this variety too was shade only. And then greeted another couple warmly and asked them if they needed anything at all. She never asked us this. We continued looking and after a long walk around the nursery we couldn't find what we were looking for including the other 12 plants we preordered that nobody had offered to help us find. We decided to give up and my spouse went to pay for the 12 we landed on, a small fraction of what we intended on. I went to wait in the truck as it had become a bit of a infuriating and very disheartening experience and I just wanted to go very badly. Then the original woman who had stormed off became quite apologetic to my spouse and said she was just joking which she was certainly not. At that point she had talked my spouse into buying 5 of the 12 plants we needed. She was certain that was what we had agreed on, and he said she had the email up. He came over to the truck to confirm. I was very tired at this point and became very confused and decide to get the original email up myself on the phone and it was in fact 12 to fill the space we were hoping to fill. She then became ultra helpful, which at this point felt very disingenuous. In the end we did find the plants that we had travelled to purchase. Nurseries are one of my very happy places, but unfortunately, I will NEVER return to this one.

Lisa greeted us after we entered the store and was pleasant, engaging, personable and informative…read more She got to know us and guided us to what we were initially looking for and offered information about particular types of chairs that were most suitable to our height and size (which we did not realize was as important or relevant as it was - who knew recliners were so involved?!). She showed us just the right amount of options (not overwhelming but included size, height, rocking or not, electronic or manual features, etc.) and helped demonstrate the options of the different chairs and also helped us choose a chair best suited to our needs and a colour best suited to our decor (based on the options available). We're new to the Courtenay/Comox area and she even gave us a little helpful information about living in the area and some of the local background. As sales people go - she was perfect. Very aligned with us, our tempo, style and personality. A great experience and we're greatly looking forward to our new, very comfortable chair! If they don't have the chair you want in the colour you want, they will order it (you choose from the available options) and it will be made to your specifications. Our only regret is that we have to wait for our new comfy chair to be delivered :-)

This store is awesome - I was visiting Victoria/Courtenay/Vancouver Island, and this store is so…read moreunique and charming. It's got a fantastic ship decor and it's not just a kid's store - it's sure to entertain any age. I got a modern glow-in-the-dark frisbee, and it's helping my husband and I get exercise. I also found out about the card game "Exploding Kittens" here. Seriously, you need to check it out!

a cool store but with unfriendly staff. we've gone in here a few times as we love to shop locally…read moreand love toys! we've never been greeted warmly upon going in the store. and heaven forbid you say you're just browsing. the vibe gets chillier by the minute. it's a toy store people! lighten up please! it should be the funnest store to visit in courtenay!

Andre at ACS is always more than helpful. His knowledge and ability to communicate what needs to be…read moredone clearly and effectively are what make ACS Computer Solutions such a great company! Highly recommended!

Such an amazing experience at Iris this week. The young lady who checked me in and did my…read morepreliminary testing was kind and thorough and patient with someone who was an over talker. The optometrist (I hope I used the right word) was super thorough and allowed me all the questions I had. I have family history of glaucoma and I'm getting to that age where cataracts are becoming a thing. Glad to find out I am okay for both for now but I've been put into the system to see a specialist as a follow up in a years time. Afterwards I spoke to another woman who helped me through what was a blepharitis diagnosis. I know several people who have this and none do their treatments so I've decided to stay on top of mine. Apparently 85% of women get this. I thought I had dry/overtired eyes from phone overuse but a simple treatment of wipes and a linseed mask heated in the microwave and my eyes are feeling better already.

I have been a customer for more than a decade and have built a strong relationship with both Dr…read more Mitchell Bunn and manager and optician Melodyi Krause, who I hold in high regard. I have consistently been treated with professionalism, kindness, and utmost support. Based on my family history and previous eye surgery, I am being monitored effectively and feel safe and cared for by all of Courtenay's Iris staff. They are the best!

Great place for books of all sorts! Diane found one that I was looking for and held it for me, and…read moreof course, I ended up with another stack to go along with it. Great service, well organized.

My fiance and I stumbled upon this book store a few years ago on a visit to Canada…read more We make sure to stop here every time we are in the area. The owner is a great guy who has the best deals we have encountered. I recommend coming here for your next book!