Cassidy took my phone order today being comfortable with H & S 's honest business practices. My…read morehusband bought jewelry here in the past. Definitely five star customer service! My daughter recently moved alone halfway across the country. Decided to order an Italian gold charm for "good luck and protection." Along with a gold necklace. Hopefully like baby shampoo it'll bring smiles and "no more tears!" Cassidy offered to order the exact charm of interest. She suggested several styles and lengths of chains. She offered to wrap, include a personal note and ship the insured gift to my daughter's new location. Cassidy is not only an excellent sales representative she exhibits an astute artistic presence in her suggestions. She's highly emotionally intelligent bringing her personable experiences along with with down to earth charm and patience. Thanks a trillion couldn't be happier!

I have told everyone I know about this place (well, girls, anyway) because of my fantastic…read moreexperience. I needed a new wedding band bc I did not do a great job picking out my first one. Tiny diamonds means tiny prongs that will ruin your life and snag everything they come into contact with. So I did significant research and visited every jewelry store in town. Herteen has a jeweler they work with in new York that will literally make anything you want at a great price. Long story short, I got what I wanted for about $1000 to $1500 less (50%) than the other stores I visited. They do great work, and get it done quickly. My band took 3 weeks (other stores quoted me 6 to 8 for custom work). Everyone I spoke to was really helpful, and Kristin was really responsive via email. They unsoldered my current band, resized and re-rhodium plated my engagement band, tightened my prongs, and soldered my new band on for no additional fee. Love this place! They have a surprising selection of bands and engagement rings for the size of their store, also. And they carry a lot of Gabriel & co., which is pretty nice stuff.

Miriam made me the most beautiful engagement ring! She sourced the most perfect diamond and…read moresapphires and designed a setting for them, which I'm so excited to get to wear every day. She was kind and patient with us as we worked through all the different options. It was a collaborative process to get exactly what we wanted. The end result is so perfect!

One day while down at the Iowa River Landing (lots of cool stuff down there if you haven't checked…read moreit out recently) I randomly decided to stop in to Diamond Leaf Jewelers and get my wedding ring cleaned. Before cleaning it Miriam checked it for loose stones and noticed that two were loose in their setting. It was a problem I had had before with the ring, but thought had been corrected by a previous jeweler. Miriam was very helpful in clearly explaining why the stones were loose and even showing me under magnification what the issue was. Though I am not from the area, I visit regularly for business, so I decided to have her do the adjustment to my ring to correct the problem. Just before the work was done she gave me another call with more detail and a few more ideas for my ring. Once we decided which route to go, the work was done within the time frame she had estimated for me (which was important since I wanted to time my ring being done with my next visit to the area). I was very pleased with the quality of work done. She made sure to let me know that she would check the ring in the future at no charge to make sure the stones remained set as intended. Throughout the entire process, from the time I first walked in the door until after I'd picked up my ring, the most impressive part of the experience was the effort and care Miriam gave to me as a customer. I felt she was very invested in making sure that I understood what my options were. She listened carefully and was understanding of what my priorities were, and she offered helpful suggestions based on the feedback I gave. My experience was a fairly simple jewelry repair, not terribly complex or expensive. If she put the amount of concern and attention to detail into something as small as my issue, I am completely confident that she would be a terrific resource for someone looking for custom jewelry or someone wanting work done on an heirloom piece.

On Wednesdays I wear pink so I brought my diamonds in to get appraised. I've been called a diamond…read morein the ruff-As if? Anyways, I also brought in a beautiful tangled gold Jesus necklace....Tangled happens to be my oldest daughter's favorite Disney movie...so Cook's is handling both of those and will call (not send smoke signals) when they are ready. I also noticed they buy gold (Reminds me of the business rap on YouTube tv "We buy gold boy" in Augusta, Ga...(where the Masters is and the only golf I watch all year). Check out their YouTube vid vid~it's hilarious. There's lots of selection and I did some detective work because I live to examine pictures down to every last detail. I wonder why they bought something, ate something, I even try to smell everything, and I determine whether something is done in the microwave by smelling the heat....anyone else out there like that; Call me and we'll watch some ESPN...it's fun alone but would be funner with you! I can tell this business is doing something right because they've been open almost as long as my Grandma Sederquist; 100 and a half baby! Her secret was shopping and fatty sausage so I hope I'm making her proud. Cooks is located in the old school IC and you can grab lunch at Donald's, the old Long John Silver's is now Jimmy Jacks, Two Dogs Pub, Wendy's (my favorite customer service guy), or Panera. I admit it I love soup in the dogs days of summer just as much as in the middle of winter....if a school had soup buffet...I'd def want to work there. Okay, I'd work there for an oatmeal cream pie too; that Little Debbie sure knows what she's doing. Since I already ate lunch I once again browsed the Dollar Tree across the street looking for those odds and ends you may need for your house. They really have everything there with totally super friendly staff that just make you smile:). I left with a recorder ( ya know from like 3rd grade) and I practiced hot cross buns in the car and I'm a little rusty BUT it's a perk to have the summer off to rejuvenate because I run on empty all year trying to get my girls to everything and making sure they have what they need. Iowa City Community School District is where I work and they are some amazing, selfless people who have helped me the last 17 years and I did't even use my help card. Thanks for using the promoting hierarchy with me because with independence and self regulation nothing else is going to matter. Thanks for believing in me....so come on by...while the applications are still hot (& you didn't get red tagged). Rookies and veterans needed because we really need everyone; everyone in this community together makes Iowa City the best place to raise a family, work, retire, or go to college. My Mom most certainly went to college but she was also a stay at home Mom. It really doesn't matter; we need everybody! I forgot to mention the bathroom is right across from the store for people who pee a lot.:)

They fixed an old Tissot vintage Swiss quartz watch for me with a new battery for $34. The…read morebatteries alone for two watches I took to another IC location were more at a high-end jewelry store. Fan of this place. Nice honest people and a good watchman they have.

I feel foolish that it took me so long to step foot in this store. Maybe because it lives in the…read moreOld Capitol Mall? Not sure. But if you're in need of a totally one of a kind or colorful accessory for yourself or loved one-- Glassandro should be a store you stop in. Personally, I adore Murano glass jewelry. And this is one of the few brick and mortar shops I know of in the area that carries it. However, Glassandro is much more than glass jewelry -- it carries a wide variety of bracelets, necklaces, rings and earrings. There are semi-precious stones, alternative metals and meteorite jewelry. I was awestruck of the naturally expired butterfly wing jewelry. So, so beautiful and unique. Definitely worth the money and reversible to boot. (I guess I had never realized the back side of butterfly wings were darker for night cover and also stunning.) I bought a pair for my mom and she loved them as much as I had hoped she would. The staff was very friendly and really knew about all of the pieces in the store. Pricing seemed reasonable, especially because the jewelry that lives in this store is so darn different. And parking is a non-issue with the Old Capitol ramp. (First hour free!) Don't be a fool like me, check them out sooner than later!

I visited Iowa a couple years ago and this jewelry store is probably what I miss most about my…read moretrip! My only complaint is that the store is too far from my hometown, Chicago! The jewelry Glassando carries is gorgeous, high quality, unique, and best of all, reasonably priced. I've given pieces from here as gifts on multiple occasions now and they always delight. Most recently, I contacted the shop via their facebook and was able to order a couple special trunk show pieces, *with the trunk show discount*! I was not expecting to get that discount and it was a nice surprise. The associate I communicated with (I'm assuming she was the owner) was friendly, helpful, and patient. I received my order quickly. I love supporting small businesses and this is why. I love this shop and I'll shop here whenever I can!

What could improve is actually knowing how to disassemble and then reassemble a watch. Stopped in…read morelast week for a battery replacement. The associate helping me opened my watch, replaced the battery then couldn't put it back together then proceeded to say they'd need to send it out. Don't disassemble a customers property if you can't put it back together! Finally another associate was able to put it back together... after a 15 minute or something wait give or take. $21 and change for someone to take apart a watch then not know how to put it back together. I can't get over that.

Alexander did a fantastic job replacing both of my watch batteries and went the extra mile to…read moreadjust the watch length perfectly. I've been waiting years to do this.. His professionalism, attention to detail, and kindness truly made the experience exceptional.

Beautiful business! The owner is knowledgeable and friendly. Their pieces are exquisite and unique…read moreto this area. If you are a Hawkeye fan check out the owner's personally made "iowa wave" collection - a portion of the proceed goes to the UIHC children's hospital. If you are not a diamonds/ jewelry individual they also have a beautiful gallery of art for sale featuring local artist! As I said wonderful business!

The first time I stepped foot into M.C. Ginsberg I was mesmerized. The space itself resembles an…read moreart gallery where jewelry, watches, glassware, etc are on display. Everything is not how it appears however, for exploration and interaction is encouraged by the drawers on the left wall. Each drawer that you open leads to a new discovery, whether it holds diamonds or gemstone jewelry, watches, or even fun objects of art. It makes each time into the store a new and exciting experience! From the first floor, you can venture to the second level, where custom design projects and creativity flourish. Anything from a custom pendant to engagement ring, or even 3 dimensional and functioning prosthetic pieces can be designed and crafted. The third floor hosts their 3D printer, a integral part to making any design project truly come to life. Aside from the space and physical features of the store, their team of employees and trained professionals are also something to recognize. Each has in depth training and expertise in the jewelry industry, along with the ability to tailor their efforts in order to best help each client that walks through the door. They place a strong emphasis on making each customer feel welcome and at home, while ensuring their needs and aspirations are met. What sets this jewelry store (or even business) apart from the rest is not just what they do, but why they do it. They are truly invested in creating a tailored experience to each client, going above & beyond to satisfy their desires, & even helping them explore new ideas they have yet to discover. Innovation, creativity, and sharing their love for objects of art is what they are all about, and it shows! I would recommend this business to anyone!

A note from a loyal Silver Spider serial shopper... a repeat customer, to say the least…read more This is a supremely cool and eclectic one stop gift shop oozing with character in the Old Capitol Mall. Don't know what to get that special someone in your life? Seriously, do yourself a favor and just take a stroll through this adorable store. The possibilities are endless. In college I'd stop in any time I had time to burn between classes. I've gotten sunglasses, jewelry, clever magnets, coffee table books, clothes, a wallet, hats, children's finger puppets... the list goes on and on. As a non-student resident now, I relish the times I can pop in and explore. I've never gone in looking for something and left disappointed. Honestly, I've probably ALWAYS left with the treasure I had in mind and then some.

I dont know why im the first to write a review about this place. If you're a girl who loves unique…read morejewelry and other accessories, then this place is for you! This is a great place to buy gifts for your girl friends or even lil kiddies. This is one of two stores in Iowa. It's located inside the Old Capital Building, the other (a larger store) is located at Mount Vernon. I loved wasting time at Silver Spider as I wait for my next class. I wasted many hours looking at all the trinkets, bags, jewelry, and much much more! You won't leave the store disappointed and always look forward to your next visit. I heart Silver Spider

First time coming here after visiting a Christmas market next door and wanted to check out this…read moregallery with my wife. Tons of great local artists displaying their passionate artwork and selling their work. It's a great little market, each artist booth has something more different than the last. Staff here was really friendly too. Prices are a bit really steep but everything is truly one of a kind.

As an avid downtown Iowa City window shopper, I adore walking past Iowa Artisans Gallery. Their…read morewindow always showcases so many quirky American-made treasures. The shop is definitely a place to find unique gifts or eclectic decor. I love perusing the shop because you never know what you're going to find. There are kid's pillows, exquisite clocks, gorgeous artwork, thoughtful greeting cards, trinkets galore, pretty jewelry and more! Literally there is something for everyone at Iowa Artisans Gallery. Items are bit pricey, but as are any quality handmade items. Not only do they offer great items for purchase-- but exhibitions, classes and events like the ICDD's Gallery Walk. This spot has been an IC staple since the 1980s. (It was actually founded by a dozen artists but has since changed ownership.) Come find a gem at Iowa Artisans Gallery!